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Onboard Experience Support Jobs (NOW HIRING)

Princess Cruises

Activity Staff

New York, NY · On-site

Actively support a safe and healthy onboard environment by following all HESS, public health, and ... Proven experience in guest-facing roles within hospitality, tourism, entertainment, recreation, or ...

Flexjet LLC

... support the business and remain connected to the onboard experience. DUTIES & RESPONSIBILITIES Operational Leadership * Lead the day-to-day operational management of the Global Cabin Services team.

Flexjet

Cabin Operations Manager

Cleveland, OH · On-site

... support the business and remain connected to the onboard experience. Operational Leadership * Lead the day-to-day operational management of the Global Cabin Services team. * Provide operational ...

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How much do onboard experience support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for onboard experience support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

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Infographic showing various Onboard Experience Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Activity Staff

New York, NY • On-site

Princess Cruises
Travel Arrangement Services • 10K+ employees
Learn more about Princess Cruisesexternal

Other

Re-posted 7 days ago

Princess Cruises rating

4.8

Company rating: 4.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Description
Set a course for adventure with Princess Cruises!
As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.
Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.
At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.
As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.

Key Responsibilities
  • Create memorable, guest-centric experiences by consistently delivering activity and entertainment programs that align with Princess brand standards, Service Excellence, and all health, environmental, safety, and security (HESS) protocols.
  • Host, emcee, and actively participate in a wide range of onboard activities and events, ensuring they are engaging, inclusive, and appropriate for guests of all ages and demographics.
  • Embrace and confidently use MedallionClass products, services, and applications to recognize guests, personalize interactions, and enhance the overall onboard experience.
  • Own assigned activity and experience areas, ensuring spaces are prepared, safe, welcoming, and maintained to the highest standards before, during, and after events.
  • Collaborate closely with Entertainment leadership and onboard teammates to plan, promote, and deliver the activity program, sharing feedback and ideas to continuously improve the guest experience.
  • Provide accurate, friendly information on daily programs, ship services, policies, itineraries, and port highlights, proactively anticipating and responding to guest questions and needs.
  • Arrive at events early to complete all setup requirements, conduct sound and equipment checks as needed, and greet guests with a warm, professional, and energetic presence.
  • Demonstrate strong stage presence and performance standards in line with the Cruise Staff Tier Program, maintaining a confident, charismatic, and guest-focused delivery style.
  • Use consumables, props, and equipment responsibly, ensuring items are stored, cleaned, and cared for in accordance with company guidelines and public health standards.
  • Actively support a safe and healthy onboard environment by following all HESS, public health, and company procedures, and by promptly reporting any concerns or incidents.

Skills, Knowledge & Expertise
  • Proven experience in guest-facing roles within hospitality, tourism, entertainment, recreation, or a related field, with a strong track record of delivering engaging guest experiences.
  • Demonstrated understanding of guest experience principles and a genuine passion for creating memorable, inclusive activities for individuals and families of all ages and abilities.
  • Confident stage presence with a natural, charismatic, and energetic delivery style; comfortable emceeing events, leading games, and speaking to large groups.
  • Excellent interpersonal and communication skills in English, both verbal and written, with the ability to connect with guests from diverse cultural backgrounds.
  • Strong organizational skills with the ability to manage multiple activities, adapt to changing schedules, and maintain a calm, professional demeanor in a fast-paced environment.
  • Basic knowledge of health, safety, and sanitation standards, with a commitment to following HESS and public health protocols at all times.
  • Comfortable learning and using digital tools and applications (including MedallionClass technology) to support activity delivery and personalize the guest experience.
  • Collaborative team player who builds positive working relationships and supports teammates to achieve shared goals and Service Excellence standards.
  • High level of personal presentation, reliability, and professionalism, reflecting Princess Cruises’ brand values at all times.
  • Willingness to live and work at sea for extended periods, including working varied shifts, sea days, port days, weekends, and holidays as required.

Job Benefits
Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:
  • A competitive salary package.
  • Your comfortable double cabin - your space to relax and recharge.
  • Company-paid travel to and from the ship, so you can focus on the journey ahead.
  • Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
  • A vibrant recreation and welfare program designed to support your well-being and work-life balance.
  • Access to exceptional learning and development opportunities to grow your skills and advance your career.
  • The chance to travel the world, exploring exciting destinations while doing what you love.
  • A welcoming, inclusive, and dynamic work environment where your contributions are valued.
Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.

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