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Onbase System Administrator Jobs in Washington (NOW HIRING)

Onbase System Administrator information

See Washington salary details

$46.4K

$100.7K

$155.7K

How much do onbase system administrator jobs pay per year?

As of Aug 16, 2026, the average yearly pay for onbase system administrator in Washington is $100,719.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,300.00 and $117,800.00 per year, depending on experience, location, and employer.

What are the common challenges faced by OnBase system administrators in maintaining system performance and uptime?

Onbase System Administrators often face challenges related to system upgrades, handling high volumes of documents, and ensuring system availability. Maintaining optimal performance requires proactive monitoring, regular patching, and quickly addressing user access or workflow issues. Administrators also collaborate with IT teams to troubleshoot integration problems and must balance security with user accessibility. Staying updated on Hyland's best practices and new features is essential for minimizing downtime and supporting business operations.

What are the key skills and qualifications needed to thrive as an OnBase system administrator?

To thrive as an OnBase System Administrator, you need expertise in enterprise content management (ECM), system configuration, troubleshooting, and a strong understanding of information technology principles, often supported by a relevant degree or Hyland OnBase certifications. Familiarity with OnBase administration tools, SQL databases, Windows Server environments, and integration methods is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial for collaborating with users and IT teams. These skills ensure the stability, security, and optimal performance of the OnBase system, supporting efficient business processes.

What is the difference between Onbase System Administrator vs Onbase Support Specialist?

AspectOnbase System AdministratorOnbase Support Specialist
CredentialsIT certifications, Onbase certifications, relevant degreesIT support certifications, Onbase training
Work EnvironmentIT departments, enterprise environmentsHelp desks, user support teams
Employer & IndustryHealthcare, finance, governmentSame as System Administrator, often overlapping roles

The Onbase System Administrator primarily manages and maintains the Onbase platform, ensuring system stability and performance. The Onbase Support Specialist focuses on assisting users, troubleshooting issues, and providing technical support. While both roles require Onbase knowledge, the System Administrator has a broader scope of system management, whereas the Support Specialist emphasizes user support and issue resolution.

What is an OnBase system administrator?

An OnBase System Administrator is an IT professional responsible for managing, configuring, and maintaining the OnBase enterprise content management (ECM) system. They ensure that the OnBase platform operates efficiently by handling user accounts, security permissions, workflow automation, upgrades, and troubleshooting technical issues. OnBase System Administrators also collaborate with business users to optimize document management processes and ensure data integrity within the system. Their role is crucial to keeping organizational content and workflow processes running smoothly and securely.
Infographic showing various Onbase System Administrator job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $100,719 per year, or $48.4 per hour.

OnBase ECM & Atlassian Platform Administrator - Intermediate

Diné Development Corporation

Quantico, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

We are seeking an OnBase ECM & Atlassian Platform Administrator - Intermediate to provide combined platform administration and sustainment for enterprise content management and work management/collaboration tools in secure environments. This role supports configuration, workflow automation, user access management, reporting, and troubleshooting across multiple platforms while ensuring changes are controlled, documented, and supportable.
*This position is contingent upon contract award.*
Responsibilities:
  • Administer, configure, and sustain Hyland OnBase enterprise content management solutions, including document types, keyword configurations, disk storage groups, ingestion processes, Unity/Web clients, user access controls, workflows, and forms to support secure and efficient records management.
  • Design, develop, and optimize OnBase workflows, Unity Forms, and document automation solutions to digitize business processes, improve operational efficiency, and enhance information management capabilities across the organization.
  • Administer and maintain Atlassian platforms, including Jira, Jira Service Management (JSM), and Confluence, by managing projects, spaces, workflows, permission schemes, automation rules, dashboards, templates, and collaboration tools to support business and IT operations.
  • Serve as the primary technical resource for both OnBase and Atlassian environments, providing customer support, gathering requirements, troubleshooting platform issues, coordinating upgrades, patches, releases, and approved plugin implementations while ensuring compliance with security and governance standards.
  • Maintain comprehensive system documentation, knowledge articles, configuration records, and operational procedures while delivering user training, guidance, and best practices to promote platform adoption, reliability, and continuous improvement.
  • Other duties as assigned.

Qualifications:
  • Years of Experience: 3+ years hands-on OnBase administration and 3+ years hands-on Jira/Confluence administration (or comparable combined experience).
  • Education Level: High school diploma/GED.
  • Clearance Requirements: Must have active Top Secret (TS) clearance.
  • Certification Requirements: Atlassian ACP certifications (preferred) and/or OnBase admin/workflow certifications (preferred).
  • Travel may be required for role.
  • Any other work-related qualifications needed for the role: Experience designing/maintaining workflows and permissions models; familiarity with JQL and automation; basic SQL skills helpful.

About Us
Diné Development Corporation (DDC) is a Navajo Nation-owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and the communities we serve.
Benefits
Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, and paid time off. Additional benefits include voluntary supplemental benefits, access to an employee assistance program, and educational assistance with tuition reimbursement.
Equal Opportunity & Compliance Statement
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify.
DDC is committed to providing equal employment opportunities to all applicants and employees. If you require a reasonable accommodation to participate in the application or interview process, please contact Recruiting for assistance recruiting@ddc-dine.com