| Aspect | Onbase System Administrator | Onbase Support Specialist |
|---|
| Credentials | IT certifications, Onbase certifications, relevant degrees | IT support certifications, Onbase training |
| Work Environment | IT departments, enterprise environments | Help desks, user support teams |
| Employer & Industry | Healthcare, finance, government | Same as System Administrator, often overlapping roles |
The Onbase System Administrator primarily manages and maintains the Onbase platform, ensuring system stability and performance. The Onbase Support Specialist focuses on assisting users, troubleshooting issues, and providing technical support. While both roles require Onbase knowledge, the System Administrator has a broader scope of system management, whereas the Support Specialist emphasizes user support and issue resolution.