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On Whatsapp Jobs (NOW HIRING)

WhatsApp

Content Designer

Menlo Park, CA

$146K/yr

Independently and proactively identify and work on projects that span multiple teams. This may ... Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta ...

Gmet Communications

DM

Perry, IA · On-site

$36K - $45K/yr

  • Medical

  • Dental

  • PTO

Acts as a wireless knowledge base for all locations, assisting other employees in solving issues via email, phone and on WhatsApp. * Takes part in daily interactions that keep employees motivated and ...

ONE OUTSOURCING

DM

Perry, IA

$80K - $110K/yr

  • Medical

  • Dental

  • PTO

Acts as a wireless knowledge base for all locations, assisting other employees in solving issues via email, phone and on WhatsApp. * Takes part in daily interactions that keep employees motivated and ...

WhatsApp

Content Designer

Seattle, WA

$146K/yr

Independently and proactively identify and work on projects that span multiple teams. This may ... Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta ...

WhatsApp

Content Designer

San Francisco, CA

$146K/yr

Independently and proactively identify and work on projects that span multiple teams. This may ... Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta ...

Felix Technologies, Inc.

Technical Program Manager

Miami, FL · On-site

$123K - $159K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and ...

WATI.io

General Manager, Middle East

Baltimore, MD · On-site

$120 - $180/hr

... across WhatsApp-led customer engagement, conversational commerce, AI agents, customer support ... This role is ideal for someone who is hands-on, commercially sharp, comfortable operating in ...

Teach For All

AI Specialist, Global Institute

Experience managing program delivery and/or building, scaling, and managing high-engagement digital communities, particularly on social-first platforms such as WhatsApp, Telegram, or Discord

TeamTalent Solutions LLC

Techador (Roofer)

Buffalo, NY · On-site

... on safety and quality. Responsabilidades * Instalar diferentes tipos de sistemas de techado ... WhatsApp/Join this WhatsApp group Recibe las últimas ofertas de empleo y entérate de nuevas ...

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All JobsOn Whatsapp Jobs

On Whatsapp information

What is an On WhatsApp job?

An 'On WhatsApp' job typically refers to a role where communication, coordination, or customer service is conducted primarily through the WhatsApp messaging platform. This could include customer support representatives, sales agents, marketers, or administrative assistants who engage with clients, customers, or team members using WhatsApp. The role may involve answering queries, managing groups, sharing updates, or handling orders, all via the app. Such jobs are popular in regions where WhatsApp is a primary communication tool for businesses. The requirements usually include proficiency in using WhatsApp, strong communication skills, and sometimes knowledge of customer relationship management.

How does an On WhatsApp role collaborate with cross-functional teams to improve user experience and engagement?

In an On WhatsApp role, collaboration with cross-functional teams such as product managers, engineers, designers, and customer support specialists is essential to enhance user experience and engagement. Team members regularly participate in brainstorming sessions, feedback loops, and sprint meetings to align on feature development, resolve user pain points, and implement improvements. Open communication and a user-centric mindset are key, as the role often involves gathering insights from data analytics and user feedback to inform decisions and prioritize initiatives.

What is the difference between On Whatsapp vs Customer Service Representative?

AspectOn WhatsappCustomer Service Representative
CredentialsNo formal credentials requiredTypically requires customer service training or experience
Work EnvironmentRemote, digital platformOffice or call center setting
Industry UsageUsed for quick messaging, informal supportHandled complex inquiries, formal support
Search & Comparison IntentHow to use On Whatsapp for supportDifferences between On Whatsapp and customer service roles

On Whatsapp is a digital communication tool used mainly for informal, quick messaging support, often requiring no formal credentials. Customer Service Representatives handle more complex inquiries in formal settings, usually with specific training. While On Whatsapp offers a flexible, remote communication method, Customer Service Representatives work in structured environments to provide comprehensive support. Both serve customer needs but differ in scope, environment, and credentials.

What skills and qualifications are needed for an On WhatsApp role?

To thrive as a WhatsApp Customer Support Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, usually supported by a high school diploma or relevant experience. Proficiency with CRM systems, WhatsApp Business tools, and ticketing platforms is typically expected. Patience, active listening, and emotional intelligence help representatives build rapport and de-escalate challenging situations. These skills ensure quick, effective, and empathetic support, leading to customer satisfaction and loyalty.
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What are the most commonly searched types of On Whatsapp jobs?

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What states have the most On Whatsapp jobs?

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On Whatsapp jobs near you
Infographic showing various On Whatsapp job openings in the United States as of August 2026, with employment types broken down into 71% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Value Architect, Enterprise Sales Enablement

WhatsApp

Menlo Park, CA

$162K/yr

Full-time

Re-posted 4 days ago

Job description

Meta is seeking a Customer Value Architect and Journey Mapping Lead to join the Enterprise Sales Enablement organization within our Global Business Group. In this role, you will define and operationalize how Meta's enterprise sales teams articulate, quantify, and deliver customer value across complex, multi-stakeholder sales cycles. You will architect end-to-end customer journey frameworks that align Meta's advertising and business platform solutions to measurable enterprise outcomes, enabling sales teams to engage C-suite buyers with compelling, data-driven value narratives. This is a high-impact, staff-level role at the intersection of enterprise go-to-market strategy, value engineering, and sales enablement.
Customer Value Architect, Enterprise Sales Enablement Responsibilities:
  • Design and own the enterprise customer value architecture framework, including value proposition mapping, ROI modeling methodologies, and business case development tools used across Meta's enterprise sales organization
  • Build and maintain a library of customer journey maps that reflect the end-to-end buying experience for enterprise clients across key verticals, identifying critical decision points, stakeholder motivations, and value realization milestones
  • Partner with enterprise sales, product marketing, and solutions engineering teams to translate Meta's advertising and business platform capabilities into quantified customer outcomes and executive-ready value narratives
  • Develop scalable value engineering assets including ROI calculators, total cost of ownership models, and benchmark-driven business case templates tailored to enterprise segments and industry verticals
  • Lead cross-functional working groups to align customer journey insights with product roadmap priorities, sales plays, and go-to-market messaging for enterprise accounts
  • Establish a feedback loop between field sales teams and enablement leadership by synthesizing deal-level insights, win/loss data, and customer interviews into actionable journey and value framework improvements
  • Define and track success metrics for value architecture programs, including adoption rates among enterprise sales teams, influence on deal velocity, and correlation with enterprise revenue outcomes
  • Collaborate with sales leadership and business development partners to embed customer value and journey mapping practices into enterprise account planning and executive business review processes
  • Mentor other enablement practitioners and business development contributors on value selling methodologies and customer journey design principles
  • Present customer value frameworks and journey mapping insights to senior sales leadership and cross-functional stakeholders to drive organizational alignment and program investment

Minimum Qualifications:
  • 8+ years of experience in enterprise sales enablement, value engineering, management consulting, or a related go-to-market strategy function
  • Experience designing customer journey maps and value architecture frameworks for complex, multi-stakeholder enterprise sales environments
  • Experience developing quantitative business case tools such as ROI models, total cost of ownership analyses, or value realization frameworks used in enterprise sales cycles
  • Experience working cross-functionally with enterprise sales, product marketing, and solutions teams to align go-to-market strategy with customer value delivery
  • Experience communicating complex value propositions and strategic frameworks to executive-level audiences through written deliverables and presentations

Preferred Qualifications:
  • Experience in enterprise advertising technology, marketing platforms, or SaaS sales environments with demonstrated understanding of how enterprise buyers evaluate and measure platform ROI
  • Experience building and scaling enablement programs in a matrixed, global organization with measurable impact on enterprise pipeline and revenue outcomes
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Experience applying design thinking or human-centered research methods to customer journey mapping at scale across multiple industry verticals
  • Familiarity with value selling methodologies such as MEDDIC, Challenger, or similar enterprise sales frameworks and their integration into enablement programs
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$162,000/year to $227,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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