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On Whatsapp Jobs in Boca Raton, FL (NOW HIRING)

Westhem Supply

Territory Salesperson

Wellington, FL · Hybrid

$60K - $90K/yr

Territory Salesperson - Caribbean This position works from home 3 weeks per month conducting customer contact via E-mails, WhatsApp and phone calls and then conducts sales meetings on-island at ...

Westhem Supply

Territory Salesperson

Wellington, FL · Hybrid

$60K - $90K/yr

Territory Salesperson - Caribbean This position works from home 3 weeks per month conducting customer contact via E-mails, WhatsApp and phone calls and then conducts sales meetings on-island at ...

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All JobsOn Whatsapp JobsOn Whatsapp Jobs in Boca Raton, FL

On Whatsapp information

What is an On WhatsApp job?

An 'On WhatsApp' job typically refers to a role where communication, coordination, or customer service is conducted primarily through the WhatsApp messaging platform. This could include customer support representatives, sales agents, marketers, or administrative assistants who engage with clients, customers, or team members using WhatsApp. The role may involve answering queries, managing groups, sharing updates, or handling orders, all via the app. Such jobs are popular in regions where WhatsApp is a primary communication tool for businesses. The requirements usually include proficiency in using WhatsApp, strong communication skills, and sometimes knowledge of customer relationship management.

What skills and qualifications are needed for an On WhatsApp role?

To thrive as a WhatsApp Customer Support Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, usually supported by a high school diploma or relevant experience. Proficiency with CRM systems, WhatsApp Business tools, and ticketing platforms is typically expected. Patience, active listening, and emotional intelligence help representatives build rapport and de-escalate challenging situations. These skills ensure quick, effective, and empathetic support, leading to customer satisfaction and loyalty.

How does an On WhatsApp role collaborate with cross-functional teams to improve user experience and engagement?

In an On WhatsApp role, collaboration with cross-functional teams such as product managers, engineers, designers, and customer support specialists is essential to enhance user experience and engagement. Team members regularly participate in brainstorming sessions, feedback loops, and sprint meetings to align on feature development, resolve user pain points, and implement improvements. Open communication and a user-centric mindset are key, as the role often involves gathering insights from data analytics and user feedback to inform decisions and prioritize initiatives.

What is the difference between On Whatsapp vs Customer Service Representative?

AspectOn WhatsappCustomer Service Representative
CredentialsNo formal credentials requiredTypically requires customer service training or experience
Work EnvironmentRemote, digital platformOffice or call center setting
Industry UsageUsed for quick messaging, informal supportHandled complex inquiries, formal support
Search & Comparison IntentHow to use On Whatsapp for supportDifferences between On Whatsapp and customer service roles

On Whatsapp is a digital communication tool used mainly for informal, quick messaging support, often requiring no formal credentials. Customer Service Representatives handle more complex inquiries in formal settings, usually with specific training. While On Whatsapp offers a flexible, remote communication method, Customer Service Representatives work in structured environments to provide comprehensive support. Both serve customer needs but differ in scope, environment, and credentials.

What are popular job titles related to On Whatsapp jobs in Boca Raton, FL?

For On Whatsapp jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching On Whatsapp jobs in Boca Raton, FL look for?

The top searched job categories for On Whatsapp jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for On Whatsapp jobs?

Cities near Boca Raton, FL with the most On Whatsapp job openings:

On Whatsapp jobs near you
Infographic showing various On Whatsapp job openings in Boca Raton, FL as of August 2026, with employment types broken down into 70% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Customer Invoice & Documentation Retrieval Specialist - Phone&WhatsApp

Island Bargains

Fort Lauderdale, FL • On-site

$15 - $16/hr

Full-time

PTO

Posted 20 days ago

Job description

About the Role

We are a freight forwarder and shipper serving customers throughout the Caribbean. We are seeking a reliable, highly communicative professional to contact customers and retrieve purchase invoices for items they ship with us.
This role involves high-volume customer outreach using WhatsApp and phone calls throughout the day. It is ideal for someone with a telemarketing, call center, or customer outreach mindset who enjoys follow-up and communication—but without any sales responsibilities. 
Key Responsibilities

  • Contact customers via WhatsApp and phone calls to request purchase invoices for shipments 
  • Use tracking numbers to identify shipments and explain documentation requirements clearly 
  • Send and receive invoices and receipts through WhatsApp 
  • Follow up consistently and professionally until all required documentation is received 
  • Maintain accurate notes on communication attempts and document status 
  • Coordinate with internal shipping and operations teams to ensure timely processing 
  • Provide clear, courteous, and professional customer communication at all times 
What This Role Is Not

  • No sales or selling 
  • No cold calling for products or services 
  • No revenue quotas or commissions 
Ideal Candidate Profile

  • Comfortable spending most of the workday communicating via WhatsApp and phone 
  • Previous experience in telemarketing, call centers, customer service, collections, or appointment setting preferred 
  • Strong written communication skills for WhatsApp messaging 
  • Confident, polite, and persistent in customer follow-ups 
  • Organized and detail-oriented 
  • Able to manage repetitive outreach tasks efficiently 
  • Basic computer skills (email, CRM/tracking systems, document handling) 
  • Experience in logistics, freight forwarding, or shipping documentation is a plus, but not required 
Why Join Us

  • Stable, non-sales communication role 
  • Clear daily responsibilities and expectations 
  • Work with customers across multiple Caribbean countries 
  • Structured processes and training provided 
  • Supportive team environment 
Compensation & Benefits

  • Competitive pay based on experience 
  • [Paid holidays and  PTO] 
How to Apply

Please submit your resume and a brief description of your experience with phone-based and/or WhatsApp customer communication. Candidates with call center or telemarketing backgrounds are encouraged to apply.
 
Island Bargains logo

About Island Bargains

Sourced by ZipRecruiter

Island Bargains offers the lowest cost ocean and air freight shipping to the Caribbean and parts of Central and South America. Our services go beyond shipping, offering our customers all the services they need for warehousing, delivery, and shipping logistics. We strive to provide the best customer experience and the best shipping prices available. If you live in any one of the countries, we ship to be sure to ship with Island Bargains when you shop outside of your country.

Industry

Transportation and warehousing

Company size

11 - 50 Employees

Headquarters location

Fort Lauderdale, FL, US

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