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On Call Virtual Insurance Agent Jobs in Springfield, MO

Stefanini Group

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

Ability to work on-call and other after-hours support needs * May provide Executive support ... insurance, and much more; * Opportunity to participate in professional development eLearning ...

Stefanini Group

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

Ability to work on-call and other after-hours support needs * May provide Executive support ... insurance, and much more; * Opportunity to participate in professional development eLearning ...

Stefanini Group

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

Ability to work on-call and other after-hours support needs * May provide Executive support ... insurance, and much more; * Opportunity to participate in professional development eLearning ...

Stefanini

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

... on-call and other after-hours support needsMay provide Executive supportVarious other tasks ... virtual training as well. Why we're differentBrazilian and privately owned company;Agility ...

New

Stefanini Group

Deskside Technician II

Springfield, MO · On-site

$18.50 - $23.50/hr

Ability to work on-call and other after-hours support needs * May provide Executive support ... insurance, and much more; * Opportunity to participate in professional development eLearning ...

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On Call Virtual Insurance Agent information

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How much do on call virtual insurance agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for on call virtual insurance agent in Springfield, MO is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.26 per hour, depending on experience, location, and employer.

What are some common challenges faced by on call virtual insurance agents and how can they be managed?

On Call Virtual Insurance Agents often face the challenge of managing unpredictable work hours and quickly adapting to different clients' needs. Staying organized and maintaining a reliable digital workspace can help agents handle incoming calls efficiently. Additionally, building strong communication skills is essential for explaining complex insurance products remotely and ensuring customer satisfaction. Proactively seeking feedback and staying updated on industry changes will further support success in this flexible, fast-paced role.

How to become an on call virtual insurance agent?

To become an on call virtual insurance agent, you typically need a high school diploma or equivalent, relevant insurance licenses for the states you plan to work in, and strong communication skills. Many employers also prefer experience with insurance products and proficiency with digital communication tools, as the role involves remote customer service and policy management.

What is the difference between On Call Virtual Insurance Agent vs Customer Service Insurance Representative?

AspectOn Call Virtual Insurance AgentCustomer Service Insurance Representative
CredentialsLicenses in insurance sales, certifications vary by stateGenerally no licensing required, focus on customer support
Work EnvironmentRemote, flexible hours, client-facingRemote or in-office, support-focused
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, call centers, agencies
Search & Comparison IntentSales, policy advice, client acquisitionPolicy info, claims support, customer inquiries

The main difference is that On Call Virtual Insurance Agents actively sell policies and provide insurance advice, often requiring licensing, while Customer Service Insurance Representatives primarily handle support and inquiries without sales responsibilities. Both roles are remote and industry-specific but serve different functions within the insurance sector.

What is an on call virtual insurance agent?

On Call Virtual Insurance Agents are licensed professionals who assist clients with insurance needs remotely, often via phone, email, or video calls. They provide information about insurance policies, help customers file claims, and offer guidance on selecting the right coverage. Being 'on call' means they are available to assist clients outside of standard business hours, offering flexible support when needed. This role requires strong communication skills, a good understanding of insurance products, and the ability to work independently from a remote location.

What are the key skills and qualifications needed to thrive as an on call virtual insurance agent?

To thrive as an On Call Virtual Insurance Agent, you need a solid understanding of insurance products, strong sales abilities, and typically a state insurance license. Familiarity with CRM platforms, virtual communication tools, and e-signature systems is important for managing client interactions and policy documentation. Excellent verbal communication, self-motivation, and customer service skills help agents build trust and handle diverse client needs remotely. These skills and qualifications are essential for efficiently closing sales, ensuring compliance, and delivering a seamless virtual customer experience.
What are the most commonly searched types of Virtual Insurance Agent jobs in Springfield, MO? The most popular types of Virtual Insurance Agent jobs in Springfield, MO are:
What are popular job titles related to On Call Virtual Insurance Agent jobs in Springfield, MO? For On Call Virtual Insurance Agent jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching On Call Virtual Insurance Agent jobs in Springfield, MO look for? The top searched job categories for On Call Virtual Insurance Agent jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for On Call Virtual Insurance Agent jobs? Cities near Springfield, MO with the most On Call Virtual Insurance Agent job openings:
On Call Virtual Insurance Agent jobs near you
Infographic showing various On Call Virtual Insurance Agent job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $32,574 per year, or $15.7 per hour.

Deskside Technician II

Stefanini Group

Springfield, MO • On-site

$18.50 - $23.50/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Who we are
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
                              
What will you do?
  • Supporting IT equipment in large corporate environment
  • Desktop/laptop tech support (Mac and PC)
  • Windows 7/10 operating systems
  • Support mobile devices, printers, scanners, wireless, VPN, etc.
  • IMAC Support - IT equipment Install/Move/Add/Change
  • Maintain repairs, spare parts, and components
  • Research and troubleshoot problems
  • Maintain system configurations and documentation
  • Track and resolve customer incidents and requests through the client's ticketing tool
  • Troubleshoot and resolve hardware and software issues for Windows devices
  • Backup, restoration, and migration of user data
  • Smart Hands support with networking, server, and telecommunications technologies
  • Printer and peripheral device support
  • Inventory management of IT assets including asset auditing
  • Ability to research and follow appropriate KB articles
  • Ability to work on-call and other after-hours support needs
  • May provide Executive support
  • Various other tasks associated with deskside services
  • May need to be available to provide support at other client locations as needed
  • Other duties as assigned
 
What do you need to succeed?
  • Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
  • Able to uphold a positive attitude at all times, even under stressful conditions
  • Experience supporting remote facilities and users
  • Excellent verbal and written communication skills
  • High level of professionalism and strong personal interaction skills
  • Ability to perform in-depth research and troubleshooting for complex technical issues
  • Ability to prioritize and complete all work tasks with minimal supervision
  • Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
  • Ability and willingness to learn new technologies
  • High School Diploma (required)
  • Deskside / Desktop / End User Computer experience, ideally in a corporate environment
  • Proven ability to handle challenging, rapid-response user support
  • Proven ability to balance, prioritize and organize multiple tasks
 
Desired Characteristics
  • A+ Certification
  • Microsoft Certified Professional (MCP)
  • ITIL Foundations
  • Lean Six Sigma
What you'll get
  • Work with brilliant minds, often within a global capacity;
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.
 
Why we're different
  • Brazilian and privately owned company;
  • Agility, flexibility, and innovation are in our DNA;
  • Flat organizational structure which enables faster communication and decision making;
 
Take a look for yourself
Here's one of our own, talking about the culture, space and growth opportunities:       https://www.youtube.com/watch?v=j8O37KNINdY
 

 

Requirements

  • +1 years corporate deskside support or equivalent experience
  • Excellent troubleshooting capability
  • Ability to maintain composure while handle challenging, dynamic, rapid-response user support
  • Experience with Microsoft Office / Office 365 suite
  • Experience with computer imaging software and data migration processes (e.g., SCCM, Intune)
  • Experience with endpoint protection and encryption (Bitlocker) support
  • Familiarity with using remote desktop support tools
  • High School Diploma or equivalent
  • Maintain valid driver"s license
  • Walk, bend, stand for prolong periods of time, and lift equipment up to 50 pounds
  • Maintain neat and professional work area and appearance in compliance with site policies
  • Ability to pass standard panel drug screening and background check
  • Demonstrate high level of professionalism and strong personal interaction skills



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Education:NoneEmployment Type: CONTRACTOR

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