On Call Juice Bar Jobs (NOW HIRING)

Essential Duties:

• Greet guest in a warm and friendly manner, personalizing the service.
• Take food and beverage orders according to hotel standard; upsell or do suggestive selling to enhance guest experience.
• Process orders using the hotel’s POS system, close checks and complete reports as required.
• Remove dirty dishes, silverware and glassware from tables.
• Responsible for transacting guest check. Accept cash, room charge and credit card payment.
• Check food and beverage orders for accuracy. Ensure orders are complete with proper utensils and condiments. Ensure delivery is timely.
• Knowledge of the coffee/juice bar menu, restaurant menu and hotel fact sheet.
• Perform all opening and closing duties to hotel standards.
• Detailed understanding of serving equipment and usage.
• Maintain supplies and cleanliness throughout service period.
• Consistently perform tasks as specified on sequence of service standards and SOP’s.
• Notify Manager of any problems.
• Perform other related duties as required or assigned by the manager.

Other Duties:

• Knowledge of the Prince Waikiki branding, history and geography.
• Keep dining room and surrounding area clean and orderly.
• Monitor and up-keep supply inventory. Pick-up and stock linen supplies.
• Assist other waithelp if needed.
• Ability to open wine bottles with proper etiquette in ding room.
• Recommend the resort’s restaurants and facilities to guest.

Working Conditions:

• 100 Sails Restaurant & Bar work station in kitchen area.
• Bar and kitchen noise.
• Fast paced environment with immediate guest service.

Work Hours:

• Able to work hours shift and days determined by manager.
• Able to work more than 40 hours per week when needed.

Equipment Use:

• Proficient in the use of the express/coffee machine and tea brewer.
• Proficient in the use of the soda machine.
• Proficient in the use of the resort’s POS system.
• Proficient in the use of a cocktail serving tray.

Mental and Physical Demands:

• Able to prioritize and organize workload.
• Able to manage stressful and challenging situations.
• Able to train new employees.
• Able to lift and carry up to 25 lbs. during your work shift.
• Able to stand, walk, bend and reach to set up carts during your work shift.

Communication Demands:

• Able to communicate effectively in English to employees, managers and guests.
• Able to effectively communicate to guest in a warm and friendly manner.
• Able to handle disgruntled guest in a positive manner.

Minimum Qualification Requirements:

• Department of Health TB clearance.
• Must be 18 years of age if serving or selling alcoholic beverages.
• Hawaii State Liquor card required.
• Must be able to read and write in English to perform job duties.
• Must be pleasant, friendly and smiling.
• Ability to multi-task.
• Pass a written test on food and beverage items.
• Pass a practical service test
• Abide by all state, federal and corporate liquor regulations, pertaining to serving alcoholic beverages to minors and intoxicated guest, to ensure all laws are being followed.