1

On Call It Support Specialist Jobs in Columbus, OH

IT Support Specialist II

Columbus, OH · On-site

$58K - $69K/yr

Position Summary The IT Support Specialist II provides advanced end-user technical support across ... Standard Gifthealth business hours with participation in an on-call rotation as required; specific ...

Position Summary The IT Support Specialist II provides advanced end-user technical support across ... Standard Gifthealth business hours with participation in an on-call rotation as required; specific ...

Position Summary The IT Support Specialist II provides advanced end-user technical support across ... Standard Gifthealth business hours with participation in an on-call rotation as required; specific ...

IT Support Specialist II

Columbus, OH · On-site

$58K - $69K/yr

Position Summary The IT Support Specialist II provides advanced end-user technical support across ... Standard Gifthealth business hours with participation in an on-call rotation as required; specific ...

The IT Support Specialist II provides advanced end-user technical support, handling incoming requests and resolving complex technical issues while maintaining high-quality support experiences.

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Position Summary The IT Support Specialist I serves as the first point of contact for end-user ... Standard Gifthealth business hours with participation in an on-call rotation as required; specific ...

Position Summary The IT Support Specialist I serves as the first point of contact for end-user ... Standard Gifthealth business hours with participation in an on-call rotation as required; specific ...

Position Summary The IT Support Specialist I serves as the first point of contact for end-user ... Standard Gifthealth business hours with participation in an on-call rotation as required; specific ...

IT Support Specialist I

Columbus, OH · On-site

$54K - $64K/yr

Position Summary The IT Support Specialist I serves as the first point of contact for end-user ... Standard Gifthealth business hours with participation in an on-call rotation as required; specific ...

IT Support Specialist Provide a single point of contact to the organization for information technology related problems. Assist business customers with telephone, email or trouble ticket enquiries to ...

next page

Showing results 1-20

On Call It Support Specialist information

See Columbus, OH salary details

$11

$23

$43

How much do on call it support specialist jobs pay per hour?

As of May 27, 2026, the average hourly pay for on call it support specialist in Columbus, OH is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an On Call IT Support Specialist, and why are they important?

To thrive as an On Call IT Support Specialist, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with help desk ticketing systems, remote desktop tools, and network monitoring software is essential. Excellent communication, patience, and the ability to stay calm under pressure are standout soft skills for this position. These skills ensure timely and effective resolution of technical issues, minimizing downtime and maintaining business continuity.

What are the typical challenges faced by an On Call IT Support Specialist, and how can they be managed effectively?

On Call IT Support Specialists often face the challenge of responding to urgent technical issues at unpredictable hours, requiring quick problem-solving and adaptability. Balancing multiple requests simultaneously and prioritizing critical incidents can also be demanding. To manage these challenges, it’s important to develop strong organizational skills, maintain clear communication with team members, and stay updated on the company’s IT infrastructure. Establishing efficient troubleshooting processes and leveraging documentation can also help streamline responses during high-pressure situations.

What does an On Call IT Support Specialist do?

An On Call IT Support Specialist provides technical assistance to users outside of regular business hours, often responding to urgent IT issues as they arise. They troubleshoot hardware, software, and network problems, offering remote or on-site solutions to minimize downtime. These specialists are typically available during evenings, weekends, or on a rotating schedule to ensure continuous IT support for organizations. Their role is crucial in maintaining business operations and quickly resolving unexpected technical problems.

What is the difference between On Call It Support Specialist vs Help Desk Technician?

AspectOn Call It Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-call, remote or on-site support, often after hoursHelp desk, on-site or remote, regular hours
Employer & Industry UsageIT service providers, corporate IT departmentsCorporate, small business, and service providers
Search & Comparison IntentSeeking on-call support roles, troubleshooting urgent issuesCustomer support, troubleshooting, user assistance

The On Call It Support Specialist typically handles urgent, after-hours technical issues, often requiring on-call availability and specific certifications. Help Desk Technicians focus on routine user support during regular hours, with similar certifications but a different work schedule. Both roles are essential in IT support, but they differ mainly in work hours and scope of support.

What are the most commonly searched types of It Support Specialist jobs in Columbus, OH? The most popular types of It Support Specialist jobs in Columbus, OH are:
What are popular job titles related to On Call It Support Specialist jobs in Columbus, OH? For On Call It Support Specialist jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching On Call It Support Specialist jobs in Columbus, OH look for? The top searched job categories for On Call It Support Specialist jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for On Call It Support Specialist jobs? Cities near Columbus, OH with the most On Call It Support Specialist job openings:

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

I'm a recruiter. This service is free to you (the candidate). One of the companies I recruit for is looking to hire a:
IT Support Specialist
$60,000 to $70,000 + bonus
Gahanna, Ohio area
8am-5pm
Company
Competitive salary
Tuition Reimbursement
Mission-driven organization
29 PTO days + paid holidays
Meaningful, purpose-driven work
Long-established, financially stable
HSA/medical, dental, vision, life insurance
Growing organization with continued expansion
Organization makes a real impact in people's lives
Collaborative environment with open communication
Compassionate, supportive, and team-oriented culture
Retirement plan with company contributions and matching
Strong emphasis on employee recognition and appreciation
Opportunities for advancement, training, and career development
Generous PTO, paid holidays, wellness programs, employee assistance
Stable, established organization with a long track record of community service
Role
Provide technical support to end users
Mostly on-site support at 2 of our offices
Diagnose and resolve issues related to:
Workstations, laptops, mobile devices
Operating systems, Windows and macOS
Microsoft 365, Exchange Online, Teams, SharePoint
Network connectivity, copiers/printers, and remote access
Document incidents and resolutions, escalate when needed
Identify recurring issues, recommend improvements or automations
Assist with staff onboarding / offboarding: equipment, accounts, access
Configure and manage devices using mobile device management platforms
Participate in projects such as upgrades, deployments, and refreshes
Support IT security best practices; occasional on-call support
Required
IT support
Self-starter
Great communication
Remote Desktop Protocol
Escalation-level troubleshooting
Able to work with minimal oversight
M365, Exchange, Azure, Jamf, Intune
Next
Email your resume to Sean.Zetts@RiversideRecruiting.com
Sean Zetts
440-447-0001
Riverside Recruiting
Sr. Recruiter & President
www.RiversideRecruiting.com
www.LinkedIn.com/in/SeanZetts
Sean.Zetts@RiversideRecruiting.com