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On Call Hotel Customer Service Jobs (NOW HIRING)

Holiday Inn Hotel & Suites

Hotel Houseman

Council Bluffs, IA · On-site

$12.25 - $14.50/hr

Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides miscellaneous hotel customer service functions and maintenance of the property by performing the following duties.

Choice Hotels

FT or PT Hotel Desk Agent

Fargo, ND · On-site

$14 - $17.75/hr

The Mainstay Suites hotel is looking for a Full or Part time Front Desk agent. The AM shift is 5a ... We are looking for a candidate that is outgoing and looking to excel in the customer service ...

MainStay Suites

FT or PT Hotel Desk Agent

Fargo, ND

$14 - $17.75/hr

The Mainstay Suites hotel is looking for a Full or Part time Front Desk agent. The AM shift is 5a ... We are looking for a candidate that is outgoing and looking to excel in the customer service ...

Marriott

Hotel Houseman

Houston, TX

$12 - $14.25/hr

Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides miscellaneous hotel customer service functions and maintenance of the property by performing the following duties.

Kinseth Hospitality

Hotel Houseman

Bozeman, MT · On-site

$14 - $16.75/hr

Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides miscellaneous hotel customer service functions and maintenance of the property by performing the following duties.

Element

Hotel Houseman

Bozeman, MT · On-site

$14 - $16.75/hr

Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides miscellaneous hotel customer service functions and maintenance of the property by performing the following duties.

Best Western Holiday Lodge

Hotel Houseman

Clear Lake, IA · On-site

$11.75 - $14/hr

Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides miscellaneous hotel customer service functions and maintenance of the property by performing the following duties.

Element Hotel

Hotel Night Auditor

Omaha, NE

$14.25 - $19/hr

Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides hotel customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES ...

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All JobsOn Call Hotel Customer Service Jobs

On Call Hotel Customer Service information

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How much do on call hotel customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for on call hotel customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between On Call Hotel Customer Service vs Front Desk Agent?

AspectOn Call Hotel Customer ServiceFront Desk Agent
CredentialsCustomer service experience, communication skillsCustomer service skills, possibly hospitality certification
Work EnvironmentRemote or flexible, handling inquiries via phone or onlineOn-site at the hotel, direct guest interaction
Employer & Industry UsageHotels, hospitality industry, call centersHotels, hospitality industry, front desk operations
Common Search & ComparisonCustomer support, remote hotel assistanceGuest check-in, front desk duties

While both roles serve hotel guests, On Call Hotel Customer Service primarily involves remote support and handling inquiries via phone or online, offering flexibility. In contrast, a Front Desk Agent works on-site, managing guest check-ins, check-outs, and in-person assistance. Both roles require strong customer service skills but differ in work environment and daily responsibilities.

Is working the front desk of a hotel hard?

Working as a hotel front desk agent can be demanding due to the need for strong customer service skills, multitasking, and handling guest requests or complaints. The job often requires attention to detail, good communication, and the ability to work flexible hours, including nights and weekends.
What cities are hiring for On Call Hotel Customer Service jobs? Cities with the most On Call Hotel Customer Service job openings:
What are the most commonly searched types of Hotel Customer Service jobs? The most popular types of Hotel Customer Service jobs are:
On Call Hotel Customer Service jobs near you

Hotel Houseman

Holiday Inn Hotel & Suites

Council Bluffs, IA • On-site

$12.25 - $14.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

What we offer:

  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants 


SUMMARY

Provides miscellaneous hotel customer service functions and maintenance of the property by performing the following duties.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Loads, unloads and delivers guest baggage in a courteous, helpful manner.
  • Delivers messages and requested supplies to hotel guestrooms in a friendly and courteous manner to ensure guest satisfaction.
  • Assists in the security of the property including hotel guests, employees, equipment and vehicles.
  • Cuts and trims grass and shovels snow.
  • Assists front desk by answering phones, delivering guest items (pillow, blankets, roll aways, etc), and providing guest service support. Provides breaks for front desk as needed.
  • Assists in keeping the parking lot clean and free of hazards.
  • Transports small equipment or tools between departments.
  • Transports customers as requested using company vehicles and obeying traffic laws.
  • Assists in setting up and cleaning up tables and chairs in banquet and meeting rooms.
  • May clean rooms or public areas as needed, including emptying wastebaskets and ashtrays and transporting trash and waste to disposal area, replenishing supplies in restrooms, delivering linen and replacing light bulbs.


KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. 

While performing the duties of this job, the employee is regularly required to stand; walk; stoop, kneel, crouch, bend or twist; and talk or hear. The employee frequently is required to use hands to handle, grasp or type; reach with hands and arms; climb or balance; and to push, pull or lift over 10 pounds. The employee is occasionally required to sit and taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.


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