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DJob Description: Epic Cadence/Referrals Consultant

Job Title: Epic Cadence & Referrals Consultant

Position Overview

We are seeking an experienced Epic Cadence & Referrals Consultant to support Epic implementation, optimization, enhancement, and production support initiatives. The ideal candidate will possess strong functional and technical expertise in Epic Cadence and Referrals and have hands-on experience across the full project lifecycle, including implementation, build, testing, go-live support, optimization, and ongoing maintenance.

Required Certifications

• Current Epic Cadence Certification
• Current Epic Referrals Certification
• Certifications must be active and in good standing with Epic Systems

Key Responsibilities

• Lead and support Epic Cadence and Referrals implementations across healthcare organizations.
• Design, configure, build, test, and deploy Epic Cadence and Referrals solutions.
• Gather and analyze business requirements from operational and clinical stakeholders.
• Translate business needs into Epic system design and workflow solutions.
• Perform system build, configuration, validation, and integrated testing activities.
• Develop and maintain documentation including workflow designs, build specifications, testing scripts, and training materials.
• Support go-live planning, command center activities, and post-go-live stabilization.
• Identify opportunities for workflow improvements and system optimization.
• Troubleshoot production issues and provide ongoing application support.
• Collaborate with cross-functional Epic teams including Prelude, Grand Central, HIM, MyChart, and Ambulatory.
• Participate in change management processes and system upgrade activities.
• Ensure compliance with organizational standards, Epic best practices, and regulatory requirements.

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of Epic Cadence and Referrals experience.
• Active Epic certifications in both Cadence and Referrals.
• Proven experience participating in multiple Epic project engagements.
• Strong understanding of patient scheduling, referral management, provider access, and operational workflows.
• Experience conducting workflow analysis and system design sessions with business stakeholders.
• Excellent communication and stakeholder management skills.

Required Project Experience

Candidates must demonstrate hands-on experience in:

Epic Implementations

• Full lifecycle Epic Cadence and Referrals implementations.
• Requirements gathering, workflow design, build, testing, training, and go-live support.
• At least one end-to-end Epic implementation preferred.

Build & Configuration

• Cadence scheduling templates and provider scheduling configuration.
• Referral record build and maintenance.
• Decision trees, scheduling protocols, visit types, resource records, and provider records.
• Integration and workflow configuration supporting patient access functions.

Optimization Projects

• Workflow assessments and gap analysis.
• Scheduling efficiency improvements.
• Referral management enhancements.
• Operational performance improvement initiatives.
• Upgrade-related optimization and enhancement projects.

Production Support & Maintenance

• Incident management and issue resolution.
• Break/fix support and defect remediation.
• Monthly maintenance activities and system upgrades.
• Change requests and enhancement implementation.
• On-call and post-go-live support experience preferred.

Preferred Qualifications

• Experience with Prelude, Grand Central, MyChart, and Ambulatory modules.
• Multiple Epic implementation experiences across different healthcare organizations.
• Experience in large integrated delivery networks (IDNs), academic medical centers, or multi-hospital health systems.
• Familiarity with reporting and operational metrics related to scheduling and referral management.

Desired Skills

• Epic Build & Configuration
• Workflow Analysis
• Requirements Gathering
• Integrated Testing
• Go-Live Support
• Optimization & Enhancements
• Production Support
• Stakeholder Management
• Troubleshooting & Root Cause Analysis
• Healthcare Operations Knowledge

Nice-to-Have

• Epic proficiency or certification in additional access-related applications.
• Experience with system upgrades and migration projects.
• Experience leading junior analysts or workstreams.

Candidates must have active Epic Cadence and Referrals certifications and demonstrate prior experience supporting Epic implementations, build activities, optimization initiatives, and ongoing production support/maintenance environments.

Job Type & Location

This is a Contract position based out of Philadelphia, PA.

Pay and Benefits

The pay range for this position is $80.00 - $85.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jul 17, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.