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SENIOR LOGISTICS SYSTEMS TEAM LEADER/ENGINEER
BELCAMP, MD
We're COTY, a global leader in beauty. We believe in beauty with a purpose and brands that inspire, no matter where they are in the world.
We are looking for an experienced Senior Logistics Systems Team Leader / Engineer with deep expertise in Warehouse Management Systems (WMS), Warehouse control systems (WCS), and various distribution automation equipment and systems (Pick by Light, Voice Pick, Pick by Light, Pick Carts, AMRs and AGVs, etc, to lead a team and support and enhance our distribution and warehouse operations. This role will play a key part in the ongoing configuration, integration, and optimization of Distribution Systems in cloud and on prem solutions. You'll lead a team while collaborating closely with external cross-functional teams to meet their customer, project, integration, and regulatory requirements. You will design and drive systems changes with vendors and process changes in the Distribution Center Operations. You will partner with external functions (Transportation, Customer Service, QA, PMO, Digital) to understand requirements, design changes and commit to deadlines while designing and delivering the changes through the vendors and Operational teams. You will partner with DC leadership to deliver master plans and lower cost while partnering with the Opex managers and process engineers by designing and delivering systemic improvement changes. You will ensure safety and system stability, while following good project management practices.
RESPONSIBILITIES
Your main focus:

• Act as a subject matter expert for Knapp and Manhattan Active WMS, providing hands-on configuration, support, and optimization.
• Act as subject matter expert for Knapp and IAS WCS
• Act as subject matter expert on Riverside and Sanford Operational processes
• Interact routinely with external functions (listed above) to troubleshoot and resolve issues
• Lead the analysis and implementation of new features, modules, and system enhancements.
• Support the full lifecycle of WMS projects: requirements gathering, design, configuration, testing, deployment, and post-go-live support.
• Collaborate with operations, IT, and external partners to ensure seamless WMS integration with SAP/ERP, Parcel, labor management, Pick By Light, Voice Pick, Aframe and automation systems.
• Perform advanced troubleshooting and root cause analysis and coordinate resolutions with WMS vendors, external functions, leadership, and Operational teams.
• Analyze and optimize warehouse workflows and system processes to improve efficiency, & throughput.
• Participate in system upgrades, patch management, and regression testing.
• Analyse system data to identify trends, performance gaps, and areas for improvement.
• Develop and maintain training materials, functional documentation, process flows, and user guides.
• Provide training and support to end users, super users, and operational leadership.
• Monitor KPIs and system performance to recommend improvements.
• Stay updated on Manhattan Active WMS roadmap and Knapp Kisoft new release features.
• Maintain Responsibility for Data Integrity and reporting of KPI's for the department.
• Develop Problem Solving and Root Cause Analysis, including use of Fishbone and Why-Why tools.
• Creatively brainstorm and analyze possible integrations for new conveyor and picking lines, including engineering specifications, design rates, tie ins, and potential capacity bottle necks
• Lead critical cross-functional projects with external functions and DC operations

Working for Coty means our people make us who we are. They are the brightest minds bringing innovative concepts to life. If you're someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries - we'd love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined.
QUALIFICATIONS
We'd love to see candidates who have:
Essential:

• 10+ years of experience in WMS support/analysis.
• Solid understanding of warehouse processes (receiving, put away, picking, shipping, inventory control).
• Solid understanding of Coty Core Model processes, from manufacturing to QA release strategies to global label standards and uses to goods issues in SAP to EDI transmission to customers
• Experience with cloud-based and WMS environments and continuous release cycles.
• Experience with On-prem WMS environments and upgrade processes
• Strong analytical and problem-solving skills, with attention to detail.
• Experience with integration points between WMS and ERP/WCS/LMS systems.
• Ability to manage and develop people and set priorities
• Personal flexibility to work project implementations off shift and weekends as needed
• Provide 24x7 on call critical systems support with team
• Excellent communication skills, both verbal and written.
• Ability to meet critical deadlines and foresee potential issues and escalate promptly
• Project Management skills

Desirable:

• 2+ years specifically working with Manhattan Active WMS.
• 2+ years specifically working with Kisoft Knapp WMS
• Familiarity with WMS integration messaging, message queues, and integration practices.
• Strong query, excel, and troubleshooting skills
• Experience in high-volume, automated DC environments (e.g., automation, picking systems, robotics, conveyor systems).

OUR BENEFITS
As our Senior Logistics Systems Team Leader/Engineer, this is a unique role with a genuine opportunity to make an impact. You'll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.
Salary: $117,000 - 140,000 per year base salary, based on experience
Additional bonus compensation
Featured Benefits:

• Health, dental, vision and disability insurance; 401(k) with generous employer match; paid time off; Parental leave; *Benefits and compensation program descriptions are general in nature and may be subject to change; specific benefits eligibility and details will be provided in offer materials.

RECRUITMENT PROCESS

1. Our recruiter will contact you.
2. A telephone/online introductory meeting follows.
3. A first online/in-person interview
4. A second interview
5. You will receive a proposal with the terms of employment.

ABOUT COTY
Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness.
Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you're the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible - we'd love to hear from you.
Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion in an effort to create a more open, inclusive, and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!
EQUAL EMPLOYMENT OPPORTUNITIES
We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact cotyjobsUS@cotyinc.com. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.
English - Please click on this link to review the Notification of Equal Opportunity Rights poster
Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empeo
For additional information about Coty Inc., please visit www.coty.com/your-career.
Country/Region: US
City: Belcamp