Job Title
Manager of Technology / Head of Technology
Location
Rhode Island — Onsite (Remote eligibility post-onboarding, management approval required)
Employment Type
Full-Time, Permanent / Direct Hire
Salary
$100,000 – $120,000 per year, based on experience
Industry
Diagnostic Laboratory / Healthcare Technology
Reports To
Executive Leadership / C-Suite
You will own five core areas:
1. IT Service Management & Technical Support
• Lead all internal and external technology support operations including help desk, end-user support, and customer-facing technical services
• Establish KPI-driven SLA processes; implement ITIL-based service management frameworks
• Manage full IT asset lifecycle from procurement to retirement
2. Infrastructure, Security & Cloud Operations
• Own enterprise infrastructure: networks, servers, cloud platforms, virtualization, storage, and DR systems
• Lead cybersecurity strategy — vulnerability management, endpoint protection, access controls, security monitoring
• Ensure full HIPAA compliance; develop and maintain business continuity and disaster recovery plans
• Drive cloud transformation, modernization, and technology standardization initiatives
3. Software Development & Integration Services
• Oversee development and maintenance of proprietary applications, customer portals, and reporting systems
• Direct HL7 interfaces, EHR connectivity, LIS integrations, and third-party platform integrations
• Manage SDLC, software architecture, DevOps, release management, and QA processes
• Drive AI adoption, automation, and digital transformation initiatives
4. Offshore Team Leadership
• Build, manage, and scale offshore technology teams across development, QA, data services, support, and cybersecurity
• Establish training programs, performance metrics, communication frameworks, and career development pathways
• Drive cost-effective delivery through an optimized onsite/offshore operating model
5. Strategic Technology Leadership
• Develop and execute the multi-year technology roadmap aligned to business strategy
• Support acquisitions through technology due diligence and post-acquisition integration planning
• Evaluate and recommend emerging technology investments that improve efficiency and scalability
■ WHAT WE ARE LOOKING FOR
Required:
• 12+ years of progressive technology leadership experience
• 5+ years leading multi-functional technology organizations (infrastructure, development, support, cybersecurity)
• Proven experience building and managing offshore technology teams
• Deep expertise in enterprise networking, cloud platforms (AWS/Azure/Google Cloud Platform), cybersecurity frameworks, and SDLC
• Experience managing customer-facing technical support teams with SLA accountability
• Strong vendor management and IT budgeting skills
• Bachelor''s degree in Computer Science, Information Technology, Engineering, or related field
Preferred (Strong Plus):
• Experience in diagnostic laboratories, clinical labs, healthcare technology, or HIPAA-regulated environments — highly preferred
• Knowledge of LIS platforms, HL7 integrations, and EHR connectivity standards
• Experience supporting M&A activity and post-acquisition technology integration
• Familiarity with AI, automation, and cloud-native modernization initiatives
• Master''s degree preferred
■ COMPENSATION & WORK DETAILS
• Salary: $100,000 – $120,000 per year, commensurate with experience
• Employment Type: Full-Time, Direct Hire / Permanent
• Location: Onsite — Rhode Island (remote eligibility available post-onboarding, subject to management approval)
• Benefits: Comprehensive package including health, dental, vision.
You will have true executive ownership of a full technology organization at a company scaling through growth and acquisitions. This is not a maintenance role — you will build, transform, and lead. If you thrive in high-accountability environments where your decisions directly shape business outcomes, this is your opportunity.
Submit your resume email . Qualified applicants will be contacted within 3–5 business days. All applications are handled with complete confidentiality.