An office receptionist acts as the first point of contact for visitors at a company’s office. As an office receptionist, your primary duties are to greet customers and direct them to where they need to go or contact the appropriate person to receive the customer or visitor. Another aspect of this job is routing phone calls to the intended recipient by using a multi-line phone system. You may also be responsible for handling paperwork like insurance information, identification, or other types of data. The position of office receptionist is often confused for an office assistant, but these jobs have different responsibilities.