Manage inventory of office supplies for the department; including responsible for office supply ... Monitor use of lifts in facility and assist customers who are having difficulty in operating.
Manage inventory of office supplies for the department; including responsible for office supply ... Monitor use of lifts in facility and assist customers who are having difficulty in operating.
Manage inventory of office supplies for the department; including responsible for office supply ... Monitor use of lifts in facility and assist customers who are having difficulty in operating.
Quick apply
Manage inventory of office supplies for the department; including responsible for office supply ... Monitor use of lifts in facility and assist customers who are having difficulty in operating.
Office Assistant information
What is an office assistant?
Office assistants are administrative professionals who help keep an office running smoothly by performing a variety of clerical and organizational tasks. Their duties often include answering phones, scheduling appointments, filing documents, managing correspondence, and supporting other staff members with day-to-day operations. Office assistants play a crucial role in ensuring that the office operates efficiently and effectively. They may also handle data entry, order supplies, and assist with basic bookkeeping tasks. The specific responsibilities can vary depending on the size and type of the organization.
What does an office assistant do?
As an office assistant, you are responsible for conducting daily administrative tasks in an office environment. You may be asked to answer telephone calls and emails, take messages, schedule appointments, greet customers or clients, make copies, maintain records, and manage office inventory and supplies. Your responsibilities may vary depending on the kind of office you work in, and some jobs may require special skills or education, like medical billing knowledge or experience as a paralegal.
What are the key skills and qualifications needed to thrive as an office assistant, and why are they important?
To thrive as an Office Assistant, you need strong organizational skills, attention to detail, and basic proficiency in office administration, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, email platforms, and common office equipment is typically required. Excellent communication, time management, and a proactive attitude help you stand out in this role. These skills and qualities ensure efficient office operations, effective support to staff, and a smoothly running workplace.
What are some common challenges faced by office assistants, and how can they be effectively managed?
Office Assistants often juggle multiple tasks simultaneously, such as managing schedules, handling correspondence, and supporting various staff members. A common challenge is prioritizing tasks efficiently, especially during busy periods or when urgent requests arise. Effective time management, clear communication with supervisors and colleagues, and staying organized with tools like calendars and task lists can help manage these demands. Proactively seeking clarification on priorities and being adaptable to shifting needs are also key to succeeding in this role.
What is the difference between Office Assistant vs Receptionist?
| Aspect | Office Assistant | Receptionist |
|---|---|---|
| Primary Role | Supports administrative tasks, manages files, assists with office operations | Greets visitors, answers phones, manages front desk activities |
| Required Skills | Organizational skills, basic computer proficiency, multitasking | Communication skills, customer service, phone etiquette |
| Work Environment | Office settings, administrative departments | Front desk, reception area, customer-facing roles |
| Common Certifications | None required, but administrative certifications helpful | None required, customer service experience preferred |
While both roles support office functions, an Office Assistant handles a broader range of administrative tasks behind the scenes, whereas a Receptionist primarily manages front desk duties and visitor interactions. The roles often overlap but serve different focal points within an organization.
How much is an office assistant paid?
The average salary for an office assistant in the United States ranges from $25,000 to $40,000 per year, depending on experience, location, and employer. Entry-level positions typically start at the lower end of this range, and some roles may offer additional benefits or opportunities for advancement.
What is the work of an office assistant?
An office assistant performs administrative tasks such as answering phones, managing schedules, filing documents, and handling correspondence. They often use office software like Microsoft Office and may assist with basic bookkeeping or data entry to support daily office operations.
More about Office Assistant jobs
What are the most commonly searched types of Office jobs in Simcoe, ON?
The most popular types of Office jobs in Simcoe, ON are:
What job categories do people searching Office Assistant jobs in Simcoe, ON look for?
The top searched job categories for Office Assistant jobs in Simcoe, ON are:
What cities near Simcoe, ON are hiring for Office Assistant jobs?
Cities near Simcoe, ON with the most Office Assistant job openings:
Full-time
Posted 13 days ago
Job description
Located in the heart of Southwestern Ontario, Norfolk County is where big vision meets unlimited potential.
As one of Ontario's largest single-tier municipalities and home to over 70,000 people, Norfolk is bold, diverse, and proudly local - a municipality that thrives on innovation, collaboration, and connection. Here, you'll find endless opportunities to grow your skills, expand your ideas, and shape your career.
As a Customer Service Representative - Recreation, you'll welcome and support residents by handling program registrations, facility bookings, and daily inquiries. Your organized, customerfocused work will help deliver smooth, positive experiences across Norfolk County's recreation centres, ensuring community members feel supported, informed, and engaged in their recreation activities.
Big vision. Real opportunities. Unlimited potential. That's Norfolk.
Duties and Responsibilities:
- Ensure public is greeted in a prompt, professional and service-oriented manner and the County's standards for customer contact and telephone protocol are not only met but also exceeded.
- Greet customers, respond to telephone, email, social media and counter inquiries.
- Problem solve and handle customer complaints in a mature, calm and professional manner; escalate/refer inquiries as appropriate.
- Provide support for customers using the online registration system.
- Update and maintain client data base as needed.
- Process program registrations, maintain customer memberships, book and attend participants into classes and programs, process all drop-ins and point of sale requests and issue necessary receipts.
- Process facility booking inquiries and manage allocation of rental space within the Simcoe Recreation Centre including, multi-purpose floor, pool and meeting rooms.
- Monitor customer accounts to ensure collection of outstanding balances are followed up with on a regular basis.
- Provide back up to the Facility Booking Clerk for the booking of all County Recreation facilities and following up on rental inquiries.
- Monitor and process online facility booking requests when Facility Booking Clerk is unavailable.
- Process Gear Shop Rentals and manage concession inventory.
- Maintain a busy phone and email system in a courteous, timely manner.
- Receive, sort, prepare and disperse mail for distribution internally and externally.
- Manage inventory of office supplies for the department; including responsible for office supply vendor ordering, receiving of supplies and distributing to proper staff members.
- Maintain/consolidate daily deposits for all locations utilizing Xplor Recreation system; maintain and process post-dated payments on a daily basis, balance, reconcile and prepare bank deposits.
- Maintain office equipment (copiers, printers, laminating machines, etc.) ensuring it is in good working order on a daily basis; contacting IT or maintenance support when required.
- Maintain program listings/schedules for marketing/advertising purposes.
- Monitor use of lifts in facility and assist customers who are having difficulty in operating.
- Provide first aid and attend to emergency situations when needed.
- Assist in the consolidation of information to complete the annual Municipal Performance Measures Program as well as department specific statistics and reporting requirements.
- Act as Deputy Division Registrar for the issuance of burial permits as delegated by the Legislative Services Department.
- Perform other duties as assigned.
Requirements
Knowledge and Experience:
- Grade 12 graduation with a post-secondary diploma in Business/Office Administration, Customer Service/Hospitality, Recreation & Leisure, or related discipline.
- Over one year experience in customer service/public relations and working effectively within a team environment.
- Basic First Aid & CPR/AED required.
Skills and Abilities:
- Knowledge of the Recreation Departments programs and operations.
- Broad-based knowledge of the County's municipal operations and services is an asset.
- Working Knowledge in the use of Microsoft Office Suite and demonstrated comfort level with Microsoft Teams and the Internet.
- Previous experience with Recreation Management Systems, Xplor Recreation (PerfectMind), or similar is preferred.
- Experience with municipal software including Enterprise Resource Planning, Customer Relationship Management systems, and Great Plains considered an asset.
- General knowledge of accounting principles and a strong comfort level with completing financial transactions.
- Ability to effectively communicate both verbally and in writing.
- Ability to multi task under pressure, prioritize work tasks, problem solve and demonstrate attention to detail in order to meet customer service standards and deadlines.
- Outstanding customer service skills with an ability to maintain composure regardless of the demands of the environment.
- Excellent interpersonal, public relations, negotiating, organization, analytical and problem/complaint resolution skills.
- Valid Ontario driver's license and access to a reliable vehicle.
- Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act.
Benefits
Posting #: CUPE 62.26
Position: Customer Service Representative - Recreation
Position Code: 3RCCSR
Status: Permanent Part Time
Number of Vacancies: 1
Employee Group: CUPE Local 4700
Wage: $24.27 - $30.31 per hour
Hours Worked per Week: up to 24
- Note: Hours of work may include mornings, afternoons, evenings and weekends, subject to operational requirements
Division: Community and Development Services
Department: Parks, Recreation and Culture
Reports to: Supervisor, Recreation Services
Location: Simcoe, ON
Posting Period: August 6, 2026 - August 19, 2026
How to Apply:
- Ensure the file extension for your resume document is .doc, .docx or .pdf
- If you are electing to include a cover letter, the cover letter and resume must be uploaded as 1 file.
- Find out more information about Norfolk County here: Employment at Norfolk County - NorfolkCounty.ca
The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.
The Corporation of Norfolk County does not use Artificial Intelligence for the purpose of screening, assessing, or the selection of candidates.
Successful applicants are required to provide the Employer with a current Criminal Record Check, including a Vulnerable Sector where required and verification of education.
Thank you for your interest in this position. Only those to be interviewed will be contacted.
About Norfolk County
Sourced by ZipRecruiter
Company size
1 - 10 Employees
Headquarters location
Dedham, MA, US
Year founded
1793