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Of Retail Operations Jobs (NOW HIRING)

Base Power Company

Retail Operations

Austin, TX · On-site

We're rebuilding the foundation of modern civilization-electricity-by deploying a vast network of ... About the Role We're hiring a growth-minded operator to own and scale Base's retail operations.

Rag & Bone

Retail Operations Manager

Manhattan, NY · On-site

$90K - $100K/yr

The purpose of this role is to support the Sr. Director, Retail Operations in overseeing the daily operations of retail stores, ensuring efficiency, profitability, and a strong customer experience ...

rag and bone

Retail Operations Manager

Manhattan, NY · On-site

$90K - $100K/yr

The purpose of this role is to support the Sr. Director, Retail Operations in overseeing the daily operations of retail stores, ensuring efficiency, profitability, and a strong customer experience ...

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How much do of retail operations jobs pay per hour?

As of May 30, 2026, the average hourly pay for of retail operations in the United States is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Retail Operations, and why are they important?

To thrive as a Director of Retail Operations, you need expertise in retail management, inventory control, and business strategy, typically supported by a degree in business administration or a related field. Familiarity with point-of-sale (POS) systems, retail analytics software, and supply chain management tools is essential. Strong leadership, problem-solving, and communication skills help drive team performance and customer satisfaction. These competencies are crucial for overseeing efficient store operations, optimizing sales, and achieving organizational objectives.

What are some common challenges faced by professionals in Retail Operations, and how can they be effectively managed?

Professionals in Retail Operations often encounter challenges such as managing inventory discrepancies, ensuring consistent customer service across locations, and adapting to rapidly changing consumer trends. Effective management involves implementing robust inventory tracking systems, fostering clear communication with both frontline staff and upper management, and staying up-to-date with retail technology innovations. Building strong relationships with team members and providing ongoing training are also key to maintaining operational efficiency and employee engagement.

What are retail operations?

Retail operations refer to the day-to-day activities and processes involved in running a retail business. This includes managing inventory, overseeing staff, ensuring excellent customer service, maintaining store appearance, and handling sales transactions. Effective retail operations are essential for maximizing efficiency, meeting customer needs, and achieving sales targets. The role may also involve analyzing sales data, implementing merchandising strategies, and ensuring compliance with company policies.

What is the difference between Of Retail Operations vs Retail Management?

AspectOf Retail OperationsRetail Management
ResponsibilitiesOverseeing daily store functions, sales, customer service, and staff coordinationPlanning, directing, and controlling overall store strategy and performance
Required SkillsCustomer service, operational knowledge, team coordinationLeadership, strategic planning, staff development
Work EnvironmentFrontline store settings, operational tasksManagement offices, store leadership roles
CertificationsOften none required, but retail or customer service certifications helpfulManagement certifications like retail management courses beneficial

Of Retail Operations focuses on the day-to-day store activities and customer interactions, while Retail Management involves strategic planning and leadership to drive overall store success. Both roles are essential in retail but differ in scope and responsibilities.

What are the most commonly searched types of Of Retail Operations jobs? The most popular types of Of Retail Operations jobs are:
Of Retail Operations jobs near you
REGIONAL RETAIL OPERATIONS DIRECTOR

REGIONAL RETAIL OPERATIONS DIRECTOR

Goodwill Industries of Arkansas

Little Rock, AR • On-site

Full-time

Posted 28 days ago

Goodwill Industries Of Arkansas rating

4.7

Company rating: 4.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

616th of 667 rated non-profit organizations

Job description

Company Values
Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.
Job Description
The Regional Director of Retail Operations is responsible for the effective, efficient, financially prudent, and safe operations of Goodwill's retail stores in an assigned region. Under the direction of the Vice President of Donated Goods, assists in the achievement of the retail enterprise departmental goals and objectives. Works closely with other Directors of Stores and the Director of Operations.
Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, I-CARE Values, and Mission in everything you do and every interaction you have with co-workers, persons served, customers, donors and stakeholders.
Essential Duties and Responsibilities
  1. Provides guidance and oversight for Store Managers within their assigned territory to meet the financial, production, customer service and efficiency objectives set forth in the retail annual plan and budget. This duty is performed weekly.
  2. Conducts quarterly store audits to verify consistency with the standards of operations, which have been established to guide the safe and efficient operations of the Goodwill retail store. This duty is performed quarterly.
  3. Monitors financial performance and key performance indicators on a weekly, monthly, quarterly, and annual basis to ensure that budgetary objectives are met. This duty is performed weekly.
  4. Provides the necessary training/development activities for retail store management teams to achieve set gaols and objectives. This duty is performed weekly.
  5. Prepares and submits reports, as necessary, concerning financial performance, production, expenses, etc. that are critical to effective operations. This duty is performed weekly.
  6. Hires, trains, and evaluates performance; recommends or initiates promotions, transfers, and disciplinary action. This duty is performed as needed.
  7. Provides recommendations for store maintenance, safety, and facilities related issues that go beyond the responsibility of store management. This duty is performed as needed.
  8. Ensures store compliance with governmental and regulatory requirements. This duty is performed daily.
  9. Maintains standards of loss prevention through regular assessment of activities surrounding cash handling, overs/shorts, voids, discount exceptions, etc. Recommends changes to standard operating procedures to assure ongoing vigilance in loss prevention and security awareness. This duty is performed daily.
  10. Assists in the development of retail expansion plans/initiatives. As necessary, executes new store openings. This duty is performed as needed.
  11. Acts as a champion for change throughout the retail enterprise. Recommends and supports changes to benefit the overall enterprise team. This duty is performed as needed.
  12. ADMINISTRATION: Works with Store Managers to prepare the initial proposed annual plan and budget for assigned retail stores. This duty is performed annually.
  13. ADMINISTRATION: Participates in the development of the overall Retail Enterprise annual plan and budget. This duty is performed annually.
  14. ADMINISTRATION: Assists in the establishment of retail store standard operating procedures and provides training/development as necessary to ensure continued compliance. This duty is performed as needed.
  15. ADMINISTRATION: Provides guidance to store management teams related to applicable human resource standards/guidelines necessary for effective employee management/development. This duty is performed daily.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education
Bachelor's
Experience
6 years related experience and/or training.
Management Experience
5 years related experience and/or training.
Skills
  • Communication Skills
  • Mathematical Skills
  • Critical Thinking Skills
  • Human Resources Systems
  • Payroll Systems
  • Spreadsheet
  • Word Processing/Typing
  • Presentation/PowerPoint
  • Supervisory Experience
  • Planning, organizing, and project management skills.
  • Decision Making

Required Certificates, Licenses, Registrations
Valid driver's license
Preferred Certificates, Licenses, Registrations
Mental Demands
INTENSE MENTAL DEMAND. Operations requiring sustained directed thinking to analyze, solve, or plan highly variable, administrative, professional, or technical tasks involving complex problems or mechanisms.
Analytical Ability / Problem Solving
OVERSIGHT. Activities covered by expansive policies and objectives, and oversight as to execution and review. High order of analytical, interpretative, and constructive thinking in varied situations covering multiple areas of the organization.
Responsibility for Work of Others
Depending on the role, this position may include responsibility for leading or supervising the work of others in accordance with the organization's policies and applicable laws. When applicable, responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
8-10
Working Conditions
Somewhat disagreeable working conditions. Exposed to any number of elements noted in Degree 2, with one or two elements present continuously. May involve some travel and/or work is at times, in the evening or during the night hours.
Physical Demand
SEMI-REPETITIVE, LOW PHYSICAL: SEMI-REPETITIVE type work which requires PERIODS OF CONCENTRATION FOR VARIED TIME CYCLES as prescribed by the tasks.
Additional Information
Demonstrated ability to manage/develop budgets, monitor/manage key performance indicators, improve efficiency, and implement/manage production standards.
Demonstrated ability to manage human resource functions within a store environment and partner with the Human Resource team, as necessary, for recruitment, performance management, etc.
Must be able to interact cordially and productively with a variety of people.
Comfort working in a team environment, with a diverse staff, and with people with disabilities.
Must be able to read, write, and communicate clearly in English.
Must be able to work a flexible schedule, on short notice, occasionally including nights and weekends, and frequently in excess of 40 hours per week.
Occasional overnight travel required.
Ability to function in a hectic work environment with occasional periods of high stress.
Must be able to take initiative and make decisions within policy with little supervision.
Must possess good organizational and communication skills. Must be able to provide effective leadership to the retail operation.
Must have a working knowledge of valuation of merchandise is beneficial.

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