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Ocs Customer Service Jobs (NOW HIRING)

OCS

Customer Service Reprehensive

$16.50 - $22.25/hr

OCS UK & Ireland Customer Service Role OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning ...

OCS

Multi-Skilled Commercial Gas Engineer

$42K - $45K/yr

Good communication and customer-service skills. * Full UK driving licence. * Recognised F-Gas ... Access to OCS employee benefits and wellbeing support. * Training and development opportunities.

New

OCS

Night shift Cleaner / Driver

$14.25 - $17.50/hr

OCS UK & Ireland Job Opportunity OCS UK & Ireland is a leading facilities management company with ... Maintain high customer service standards, collaborating with the client and teams. Using machines ...

OCS

Front of House Administrator

$16.75 - $22/hr

The main purpose of the role is to provide Receptionist Services & Administration duties to OCS ... Excellent customer service * Strong communication (verbal & written) and interpersonal skills

OCS

Gas Engineer

Job Title OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a ... We deliver innovative, award-winning services within facilities management, hard services, cleaning ...

Farmer Bros. USA

OCS Route Sales Representative

Mandan, ND · On-site

$17.60 - $22/hr

Shape mornings across your city as our OCS Route Sales Representative Imagine starting your day ... Follow the daily service schedule so every customer receives timely delivery and service. * Manage ...

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Ocs Customer Service information

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$24.5K

$58K

$101K

How much do ocs customer service jobs pay per year?

As of Sep 10, 2026, the average yearly pay for ocs customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Ocs Customer Service jobs?

For Ocs Customer Service jobs, the most frequently searched job titles are:

Customer Service Reprehensive

Remote

OCS
Health Care and Social Assistance • 11 - 50 employees
Learn more about OCSexternal

$16.50 - $22.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

OCS UK & Ireland Customer Service Role

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 — we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Working Pattern

Day shift only, varied days

To provide a professional, efficient, and friendly service to customers by handling enquiries, resolving issues, and ensuring a positive customer experience. The role involves communicating with customers through various channels while maintaining company standards and meeting service level expectations.

  • Respond to customer enquiries via phone, and face-to-face interactions.
  • Provide accurate information regarding products, services, policies, and procedures.
  • Resolve customer complaints and issues promptly and professionally.
  • Escalate complex enquiries or complaints to the appropriate department when required.
  • Maintain accurate customer records and update internal systems.
  • Process customer requests, orders, cancellations, and refunds as applicable.
  • Follow company procedures and service standards at all times.
  • Work collaboratively with colleagues and other departments to resolve customer concerns.
  • Identify opportunities to improve customer service processes and customer satisfaction.
  • Ensure compliance with company policies, data protection regulations, and confidentiality requirements.
  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal skills.
  • Ability to remain calm and professional under pressure.
  • Good problem-solving and conflict resolution abilities.
  • Competent in Microsoft Office applications and customer service systems.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Previous experience in a customer service, retail, call centre, or administrative role.
  • Knowledge of customer service best practices.
  • Leaving Certificate or equivalent qualification.
  • Relevant customer service qualification desirable but not essential.
  • Customer Focus
  • Communication Skills
  • Teamwork
  • Problem Solving
  • Adaptability
  • Time Management
  • Professionalism
  • Attention to Detail

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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About OCS

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Bay City, MI, US

Year founded

2010

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