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Acs Customer Service Jobs (NOW HIRING)

ACS Commercial Services, LLC

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Call Center Representative, CSR, Dispatcher -

Cypress, TX · On-site

$16 - $19/hr

Maintains customer websites and ACS data base according to ACS processes and procedures. * Be able ... Furthermore, ACS Commercial Services, L.L.C. will make reasonable accommodations for qualified ...

ACS Commercial Services, LLC

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Call Center Representative, CSR, Dispatcher -

Houston, TX · On-site

$16 - $19/hr

Maintains customer websites and ACS data base according to ACS processes and procedures. * Be able ... Furthermore, ACS Commercial Services, L.L.C. will make reasonable accommodations for qualified ...

ACS Commercial Services, LLC

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Call Center Representative, CSR, Dispatcher -

Houston, TX · On-site

$16 - $19/hr

Maintains customer websites and ACS data base according to ACS processes and procedures. * Be able ... Furthermore, ACS Commercial Services, L.L.C. will make reasonable accommodations for qualified ...

YMS Management Associates, Inc.

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Customer Service Administration

Manhattan, NY · On-site

$19.50 - $19.80/hr

Work Specifics: - Customer service (by phone or supervisor assignment) - Document tracking, which includes payment type application processing (direct deposit & payment card application, ACS-1 date ...

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How much do acs customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for acs customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an ACS Customer Service representative?

ACS Customer Service representatives are professionals who handle inquiries, issues, and requests from customers on behalf of ACS (Affiliated Computer Services) or similar companies. Their main responsibilities include providing information about products or services, resolving complaints, processing transactions, and ensuring customer satisfaction. They may interact with customers through phone, email, or chat, and are trained to handle a variety of customer needs efficiently and courteously. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an ACS Customer Service representative?

To thrive as an ACS Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is typically required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues effectively. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to customer loyalty and company success.

What are some common challenges faced by ACS Customer Service representatives and how can they be managed?

ACS Customer Service representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries, and navigating multiple software systems simultaneously. Effective time management and strong communication skills are essential to manage these demands. Many teams offer ongoing training, mentorship, and knowledge bases to help representatives stay informed and confident when addressing customer needs. Building resilience and utilizing available resources can greatly enhance job satisfaction and performance.

What is the difference between Acs Customer Service vs Acs Technical Support?

AspectAcs Customer ServiceAcs Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, on-site or remote technical support environments
Employer & Industry UsageCustomer service roles across various industriesTechnical support within IT, telecom, or electronics sectors
Common Search & ComparisonCustomer interaction, problem resolution, communication skillsTechnical troubleshooting, product knowledge, technical communication

While Acs Customer Service focuses on assisting customers with general inquiries and resolving issues through communication, Acs Technical Support involves troubleshooting technical problems and providing specialized solutions. Both roles require strong communication skills, but technical support demands more technical knowledge and certifications. Understanding these differences helps job seekers identify the right career path within the industry.

What cities are hiring for Acs Customer Service jobs?

Cities with the most Acs Customer Service job openings:

What states have the most Acs Customer Service jobs?

States with the most job openings for Acs Customer Service jobs include:

Acs Customer Service jobs near you
Infographic showing various Acs Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Field Service Technician - Steam

ACS Industries, Inc.

New Berlin, WI • On-site

Full-time

Posted yesterday

New

Job description

ACS Group is a privately held company that designs and manufactures products for the plastics processing industry. ACS Group maintains an expansive product line, which includes size reduction equipment (granulators and shredders), material conveying equipment, metering and blending devices, heat exchangers (mold temperature control units and chillers), drying systems, and presses. These products are marketed under such recognizable brand names as AEC, Sterling, Cumberland, Wabash and Carver.
Manufacturing facilities are located in New Berlin, Wisconsin and Wabash, Indiana with a third facility located Suzhou, China to handle the needs of the Asian market.
The Field Service Technician must be willing to travel up to 75% of the time and be able to troubleshoot and repair all electrical and mechanical portions of assigned ACS equipment supplied and must be handled professionally, with high workman standards and completed in a timely manner.
A successful candidate will be responsible for:
  • Full understanding of Material Handling equipment, which includes electrical schematics, mechanical piping/install drawing and unit operation
  • Collect and record all information. This information must be complete, clear and organized. This includes, but not limited to service reports, field feedback, expense reports, time sheets and any quote request.
  • Work must be completed in a safe manner the first time with quality workmanship
  • Support the goals of the department by assisting customers with professional service, technician phone support, parts and production/in-house work
  • Must be able to control proper stocking levels, personal and company issued tools in operation order and make sure that any unsafe or potential issues are identified
  • Strong written and verbal communication skills
  • Generate quoted business to meet monthly goals
  • Control cost when working with expenses
  • Other duties as assigned

A qualified candidate will be proactive and possess these requirements:
  • Associate degree and/or 2+ years' experience installing and servicing complex machinery
  • Technicians must have a full understanding of any ACS, customer policy/procedure, local and federal guidelines that are needed to fulfill the requirements to complete the assignment. This includes, but is not limited to lockout/tag out procedures, OSHA and EPA requirements
  • Frequent air/auto travel with minimal notice is required
  • Must have current and valid driver's license with good driving record
  • Must have passport, or be able to obtain passport when required
  • Understanding of OSHA requirements
  • Able to use basic hand tools, electrical meters (AC, DC, amps, ohm, voltage) and electrical devices required for repairs
  • Understanding systems to convey plastic (knowledge of type of plastics)
  • Must have full understanding of Windows-based programs such as Outlook, Excel and Word
  • Experience with ERP/MRP systems (such as Avante and BPCS) is a plus
  • Knowledge to download/upload PLC software from computers, e-proms or flashcards
  • Must be professional, self-driven and organized
  • Must be able to work independently without much supervision

Apply