... customer service and teamwork skills. Willingness to accommodate occasional regional travel. PREFERRED: Prefer experience with Firemon. Experience installing, configuring and operating Cisco ACS 5.x.
... customer service and teamwork skills. Willingness to accommodate occasional regional travel. PREFERRED: Prefer experience with Firemon. Experience installing, configuring and operating Cisco ACS 5.x.
Field Applications Engineer
Raleigh, NC · On-site
ACS has an expansive global presence in research and development, manufacturing, and sales. We ... Provide customer service to solve complex interconnect problems and technical inquiries * Help ...
Quick apply
Field Applications Engineer
Raleigh, NC · On-site
ACS has an expansive global presence in research and development, manufacturing, and sales. We ... Provide customer service to solve complex interconnect problems and technical inquiries * Help ...
Must have excellent customer service and teamwork skills. Willingness to work overtime and weekends ... Experience installing, configuring and operating Cisco ACS 5.x. Currently active CCNA, CCNP, CCSP ...
Must have excellent customer service and teamwork skills. Willingness to work overtime and weekends ... Experience installing, configuring and operating Cisco ACS 5.x. Currently active CCNA, CCNP, CCSP ...
Senior System Administrator Task 20
Durham, NC · On-site
$83K - $112K/yr
... customer service, timely recruiting, quality assurance/quality control and competitive pricing ... Automated Cartridge Systems (ACS), * Virtual Tape Systems, * cartridge tape drives, * coupling ...
Senior System Administrator Task 20
Durham, NC · On-site
$83K - $112K/yr
... customer service, timely recruiting, quality assurance/quality control and competitive pricing ... Automated Cartridge Systems (ACS), * Virtual Tape Systems, * cartridge tape drives, * coupling ...
Senior System Administrator Task 20
$83K - $112K/yr
... customer service, timely recruiting, quality assurance/quality control and competitive pricing ... Automated Cartridge Systems (ACS), * Virtual Tape Systems, * cartridge tape drives, * coupling ...
Senior System Administrator Task 20
$83K - $112K/yr
... customer service, timely recruiting, quality assurance/quality control and competitive pricing ... Automated Cartridge Systems (ACS), * Virtual Tape Systems, * cartridge tape drives, * coupling ...
ACS has an expansive global presence in research and development, manufacturing, and sales. We ... services satisfy customer requirements. * Translate customer and market requirements to product ...
Quick apply
ACS has an expansive global presence in research and development, manufacturing, and sales. We ... services satisfy customer requirements. * Translate customer and market requirements to product ...
Company Description Procom is a leading provider of professional IT services and staffing to ... Experience with Siebel CRM integration, VXML programming or SQL/Oracle query languages a plus.
Company Description Procom is a leading provider of professional IT services and staffing to ... Experience with Siebel CRM integration, VXML programming or SQL/Oracle query languages a plus.
Cultivate exemplary customer service throughout the organization; promote effective communication ... ACS). KNOWLEDGE, SKILLS, AND ABILITIES * Clinical Quality Management and Service Orientation
Cultivate exemplary customer service throughout the organization; promote effective communication ... ACS). KNOWLEDGE, SKILLS, AND ABILITIES * Clinical Quality Management and Service Orientation
Cultivate exemplary customer service throughout the organization; promote effective communication ... ACS). KNOWLEDGE, SKILLS, AND ABILITIES * Clinical Quality Management and Service Orientation
Cultivate exemplary customer service throughout the organization; promote effective communication ... ACS). KNOWLEDGE, SKILLS, AND ABILITIES * Clinical Quality Management and Service Orientation
Cultivate exemplary customer service throughout the organization; promote effective communication ... ACS). KNOWLEDGE, SKILLS, AND ABILITIES * Clinical Quality Management and Service Orientation
Cultivate exemplary customer service throughout the organization; promote effective communication ... ACS). KNOWLEDGE, SKILLS, AND ABILITIES * Clinical Quality Management and Service Orientation
Cultivate exemplary customer service throughout the organization; promote effective communication ... ACS). KNOWLEDGE, SKILLS, AND ABILITIES * Clinical Quality Management and Service Orientation
Cultivate exemplary customer service throughout the organization; promote effective communication ... ACS). KNOWLEDGE, SKILLS, AND ABILITIES * Clinical Quality Management and Service Orientation
Cultivate exemplary customer service throughout the organization; promote effective communication ... ACS). KNOWLEDGE, SKILLS, AND ABILITIES * Clinical Quality Management and Service Orientation
Cultivate exemplary customer service throughout the organization; promote effective communication ... ACS). KNOWLEDGE, SKILLS, AND ABILITIES * Clinical Quality Management and Service Orientation
... and services that meet our customers' needs to give them a vital advantage in today's market ... Possess a thorough understanding of standard Electronic Security technology (ACS, IDS, FDS, CCTV ...
... and services that meet our customers' needs to give them a vital advantage in today's market ... Possess a thorough understanding of standard Electronic Security technology (ACS, IDS, FDS, CCTV ...
... and services that meet our customers' needs to give them a vital advantage in today's market ... Possess a thorough understanding of standard Electronic Security technology (ACS, IDS, FDS, CCTV ...
... and services that meet our customers' needs to give them a vital advantage in today's market ... Possess a thorough understanding of standard Electronic Security technology (ACS, IDS, FDS, CCTV ...
Remote Pre-Sales Security Systems Engineer - Access Control & CCTV (REVIT /AUTOCAD Specific)
Raleigh, NC · On-site
... and services that meet our customers' needs to give them a vital advantage in today's market ... Possess a thorough understanding of standard Electronic Security technology (ACS, IDS, FDS, CCTV ...
Remote Pre-Sales Security Systems Engineer - Access Control & CCTV (REVIT /AUTOCAD Specific)
Raleigh, NC · On-site
... and services that meet our customers' needs to give them a vital advantage in today's market ... Possess a thorough understanding of standard Electronic Security technology (ACS, IDS, FDS, CCTV ...
ACS Central Office CONTACT: Holly.Sutter@acsgmail.net GENERAL STATEMENT OF JOB: To work closely ... Excellent customer service skills. Outstanding verbal and written communication skills. Excellent ...
ACS Central Office CONTACT: Holly.Sutter@acsgmail.net GENERAL STATEMENT OF JOB: To work closely ... Excellent customer service skills. Outstanding verbal and written communication skills. Excellent ...
Genesys Call Center Engineer
Durham, NC · On-site
Company Description Procom is a leading provider of professional IT services and staffing to ... Experience with Siebel CRM integration, VXML programming or SQL/Oracle query languages a plus.
Genesys Call Center Engineer
Durham, NC · On-site
Company Description Procom is a leading provider of professional IT services and staffing to ... Experience with Siebel CRM integration, VXML programming or SQL/Oracle query languages a plus.
Remote Pre-Sales Security Systems Engineer - Access Control & CCTV (REVIT /AUTOCAD Specific)
Raleigh, NC · Hybrid
... and services that meet our customers' needs to give them a vital advantage in today's market ... Possess a thorough understanding of standard Electronic Security technology (ACS, IDS, FDS, CCTV ...
Remote Pre-Sales Security Systems Engineer - Access Control & CCTV (REVIT /AUTOCAD Specific)
Raleigh, NC · Hybrid
... and services that meet our customers' needs to give them a vital advantage in today's market ... Possess a thorough understanding of standard Electronic Security technology (ACS, IDS, FDS, CCTV ...
Senior Construction Manager
Raleigh, NC · On-site
$88K - $133K/yr
Arcadis is seeking Senior Construction Manager to join our Arcadis Construction Services (ACS) team ... Seasoned customer and stakeholder management skills * Willing to travel Preferred Qualifications
Senior Construction Manager
Raleigh, NC · On-site
$88K - $133K/yr
Arcadis is seeking Senior Construction Manager to join our Arcadis Construction Services (ACS) team ... Seasoned customer and stakeholder management skills * Willing to travel Preferred Qualifications
Senior Construction Manager
Raleigh, NC · Hybrid
$88K - $133K/yr
Arcadis is seeking Senior Construction Manager to join our Arcadis Construction Services (ACS) team ... Seasoned customer and stakeholder management skills * Willing to travel Preferred Qualifications
Senior Construction Manager
Raleigh, NC · Hybrid
$88K - $133K/yr
Arcadis is seeking Senior Construction Manager to join our Arcadis Construction Services (ACS) team ... Seasoned customer and stakeholder management skills * Willing to travel Preferred Qualifications
Acs Customer Service information
See Raleigh, NC salary details
$9.58 - $11.09
2% of jobs
$11.09 - $12.60
4% of jobs
$12.60 - $14.11
11% of jobs
$14.94 is the 25th percentile. Wages below this are outliers.
$14.11 - $15.61
15% of jobs
The median wage is $17 / hr.
$15.61 - $17.12
20% of jobs
$17.12 - $18.63
15% of jobs
$19.67 is the 75th percentile. Wages above this are outliers.
$18.63 - $20.14
13% of jobs
$20.14 - $21.65
7% of jobs
$21.65 - $23.15
6% of jobs
$23.15 - $24.66
4% of jobs
$24.66 - $26.17
3% of jobs
$9
$18
$26
How much do acs customer service jobs pay per hour?
As of Jul 27, 2026, the average hourly pay for acs customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.
What are some common challenges faced by ACS Customer Service representatives and how can they be managed?
ACS Customer Service representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries, and navigating multiple software systems simultaneously. Effective time management and strong communication skills are essential to manage these demands. Many teams offer ongoing training, mentorship, and knowledge bases to help representatives stay informed and confident when addressing customer needs. Building resilience and utilizing available resources can greatly enhance job satisfaction and performance.
What are ACS Customer Service representatives?
ACS Customer Service representatives are professionals who handle inquiries, issues, and requests from customers on behalf of ACS (Affiliated Computer Services) or similar companies. Their main responsibilities include providing information about products or services, resolving complaints, processing transactions, and ensuring customer satisfaction. They may interact with customers through phone, email, or chat, and are trained to handle a variety of customer needs efficiently and courteously. Strong communication and problem-solving skills are essential for this role.
What is the difference between Acs Customer Service vs Acs Technical Support?
| Aspect | Acs Customer Service | Acs Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma; technical knowledge or certifications often preferred |
| Work Environment | Call centers, retail, or office settings | Call centers, on-site or remote technical support environments |
| Employer & Industry Usage | Customer service roles across various industries | Technical support within IT, telecom, or electronics sectors |
| Common Search & Comparison | Customer interaction, problem resolution, communication skills | Technical troubleshooting, product knowledge, technical communication |
While Acs Customer Service focuses on assisting customers with general inquiries and resolving issues through communication, Acs Technical Support involves troubleshooting technical problems and providing specialized solutions. Both roles require strong communication skills, but technical support demands more technical knowledge and certifications. Understanding these differences helps job seekers identify the right career path within the industry.
What are the key skills and qualifications needed to thrive as an ACS Customer Service Representative, and why are they important?
To thrive as an ACS Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is typically required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues effectively. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to customer loyalty and company success.
What are popular job titles related to Acs Customer Service jobs in Raleigh, NC? For Acs Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Acs Customer Service jobs in Raleigh, NC look for? The top searched job categories for Acs Customer Service jobs in Raleigh, NC are:
Job description
Company Description
Ask ITC Inc. is a software development Company. Our passion is delivering technology strategies & digital solutions that assist our clients with building competitive, innovative and successful companies.
Job Description
Knowledge, Skills, and Abilities Requirements:
Proficient operational configuration and support of site-to-site VPN solutions using Cisco ASA firewalls.
Moderate familiarity with current network technologies and equipment, particularly data center LAN and WAN environments.
Ability to manage tasks and meet schedules.
Must have excellent customer service and teamwork skills.
Willingness to accommodate occasional regional travel.
PREFERRED:
Prefer experience with Firemon.
Experience installing, configuring and operating Cisco ACS 5.x.
Currently active CCIE (Cisco Certified Internetworking Expert) Security certification, or expiration within past 5 years.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Ask IT Consulting
Sourced by ZipRecruiter
Ask IT Consulting, based in Holtsville, NY, US, is a dynamic player in the IT and business solutions industry. Their services portfolio, as outlined on their official website (askitc.com), spans across a broad spectrum which includes IT consulting, talent management, digital and technology solutions. Founded with the goal to provide clients with the highest quality IT services, the company has steadily evolved and expanded as a leading resource, maintaining a powerful presence in the fields of information technology and business solutions alike. Ask IT Consulting believes firmly in its core values, which pivots upon integrity, excellence, respect, commitment, and diversity. As part of its mission, the company strives to deliver innovative and effective solutions for their clients that are tailored to meet their unique needs and objectives.
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Holtsville, NY, US
Year founded
2008