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Acs Customer Service Jobs in Raleigh, NC (NOW HIRING)

Senior Construction Manager

Cary, NC · Hybrid

$88K - $133K/yr

Arcadis is seeking Senior Construction Manager to join our Arcadis Construction Services (ACS) team ... Seasoned customer and stakeholder management skills * Willing to travel Preferred Qualifications

Senior Construction Manager

Cary, NC · Hybrid

$88K - $133K/yr

Arcadis is seeking Senior Construction Manager to join our Arcadis Construction Services (ACS) team ... Seasoned customer and stakeholder management skills * Willing to travel Preferred Qualifications

Senior Construction Manager

Cary, NC · On-site

$88.80 - $133.20/hr

... Services (ACS) team in North Carolina to support a large water/wastewater treatment expansion ... Seasoned customer and stakeholder management skills * Willing to travel Preferred Qualifications

New

Senior Construction Manager

Cary, NC · On-site

$88K - $133K/yr

Arcadis is seeking Senior Construction Manager to join our Arcadis Construction Services (ACS) team ... Seasoned customer and stakeholder management skills * Willing to travel Preferred Qualifications

Senior Construction Manager

Cary, NC · On-site

$88K - $133K/yr

Arcadis is seeking Senior Construction Manager to join our Arcadis Construction Services (ACS) team ... Seasoned customer and stakeholder management skills * Willing to travel Preferred Qualifications

Senior Construction Manager

Cary, NC · Hybrid

$88K - $133K/yr

Arcadis is seeking Senior Construction Manager to join our Arcadis Construction Services (ACS) team ... customer and stakeholder management skills Willing to travel Preferred Qualifications Degree in ...

Showing results 21-26

Acs Customer Service information

See Raleigh, NC salary details

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How much do acs customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for acs customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is an ACS Customer Service representative?

ACS Customer Service representatives are professionals who handle inquiries, issues, and requests from customers on behalf of ACS (Affiliated Computer Services) or similar companies. Their main responsibilities include providing information about products or services, resolving complaints, processing transactions, and ensuring customer satisfaction. They may interact with customers through phone, email, or chat, and are trained to handle a variety of customer needs efficiently and courteously. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an ACS Customer Service representative?

To thrive as an ACS Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is typically required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues effectively. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to customer loyalty and company success.

What are some common challenges faced by ACS Customer Service representatives and how can they be managed?

ACS Customer Service representatives often encounter challenges such as handling high call volumes, addressing complex customer inquiries, and navigating multiple software systems simultaneously. Effective time management and strong communication skills are essential to manage these demands. Many teams offer ongoing training, mentorship, and knowledge bases to help representatives stay informed and confident when addressing customer needs. Building resilience and utilizing available resources can greatly enhance job satisfaction and performance.

What is the difference between Acs Customer Service vs Acs Technical Support?

AspectAcs Customer ServiceAcs Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, on-site or remote technical support environments
Employer & Industry UsageCustomer service roles across various industriesTechnical support within IT, telecom, or electronics sectors
Common Search & ComparisonCustomer interaction, problem resolution, communication skillsTechnical troubleshooting, product knowledge, technical communication

While Acs Customer Service focuses on assisting customers with general inquiries and resolving issues through communication, Acs Technical Support involves troubleshooting technical problems and providing specialized solutions. Both roles require strong communication skills, but technical support demands more technical knowledge and certifications. Understanding these differences helps job seekers identify the right career path within the industry.

Infographic showing various Acs Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Contract. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Senior Construction Manager

Arcadis

Cary, NC • Hybrid

$88K - $133K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Arcadis rating

8.7

Company rating: 8.7 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

80th of 452 rated engineering


Job description

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.

Role description:

Arcadis is seeking Senior Construction Manager to join our Arcadis Construction Services (ACS) team in North Carolina to support a large water/wastewater treatment expansion project.  This position is based out of Clayton, North Carolina, although location is flexible. 

This role sits within the larger Global Resilience Business Area. We work to protect our natural environment and water resources, while powering our world for future generations. Around the world, we're feeling the effects climate change, rapid urbanization, loss of biodiversity. The rate at which we're seeing large-scale, unforeseen events such as floods and wildfires, is becoming more frequent. We are here to protect our natural environment and water resources, while powering our world for future generations.

Role accountabilities:

  • Construction Management, including the coordination of construction activities and deliveries with client/site personnel. 
  • Conduct construction inspections and on-site supervision/management of Arcadis Subcontractors; manage deliveries and site usage. 
  • Inspect major equipment deliveries for conformance with specifications and drawings. 
  • Foster clear communication among subcontractors, vendors, and client. 
  • Monitor health and safety, including daily briefings; conduct weekly progress meetings and issue field notes and subcontractor adherence to safety standards.
  • Maintain ongoing documentation via weekly progress reports, phone calls, field notes, photographs/videos of progress, and and cost of completion forecasts.
  • Respond to requests for information; monitor schedules for each contract, ensuring all deliverables and constructed work are in conformance with the quality standards set forth in the contract documents.
  • Assist with budget tracking, payments, and change control; oversee document management.
  • Supporting design teams with constructability reviews and other support.
  • Has a track record of the successful delivery of environmental and water/wastewater construction projects for local, state, federal and private clients.
  • Managing work to follow state, local, and Federal requirements.
  • Maintaining project files, meetings records, and correspondence, and project controls information.

Qualifications & Experience:

Required Qualifications:

  • 10 years of applicable environmental construction management experience
  • Seasoned customer and stakeholder management skills
  • Willing to travel

Preferred Qualifications 

  • Degree in engineering or construction management
  • HAZWOPER 40 Hour training with annual refreshers
  • OSHA 30 Hour Safety training

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity employer. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP,  401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement.  We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $88,800 - $133,200. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.


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About Arcadis

Sourced by ZipRecruiter

Our work with clients has a direct impact on people's lives and on the planet. We make moving, living and belonging in cities safer, more resilient and more sustainable. By partnering with our clients as responsible custodians of our earth's resources, we can create a sustainable planet. We continue to think of new ways to make positive impacts and create better experiences for people; data driven and digital solutions have become part of the Arcadis DNA. Working together with clients and using techniques like design thinking, we can get to the heart of our clients' most pressing challenges and work together to solve them.

Industry

Engineering professional services

Company size

10,000+ Employees

Headquarters location

Highlands Ranch, CO, US