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How much do o2c jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for o2c in the United States is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

What is O2C (Order to Cash)?

O2C, or Order to Cash, is a business process that covers the entire order processing system, starting from receiving a customer order to collecting payment and recording revenue. It typically includes order management, credit management, shipping, invoicing, and payment collection. This process is essential for ensuring smooth cash flow and maintaining strong customer relationships in any business that sells goods or services.

What are some common challenges faced by professionals in Order to Cash (O2C) roles, and how can they be addressed?

Professionals in O2C roles often encounter challenges such as delayed payments, discrepancies in invoicing, and managing large volumes of customer data. These challenges can be addressed by maintaining clear communication with clients, regularly reconciling accounts, using automation tools to streamline repetitive processes, and collaborating closely with sales and customer service teams. Staying proactive and detail-oriented helps ensure smooth cash flow and minimizes errors throughout the O2C cycle.

What are the key skills and qualifications needed to thrive as an Order to Cash (O2C) specialist, and why are they important?

To thrive as an O2C Specialist, you need a strong grasp of accounts receivable processes, financial analysis, and business administration, often supported by a degree in finance or accounting. Familiarity with ERP systems like SAP or Oracle, as well as proficiency in Excel and other financial software, is typically required. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for managing client accounts and resolving discrepancies. These skills ensure accurate cash flow management, timely collections, and strong client relationships, all of which are vital for a company's financial health.

What is the difference between O2C vs Accounts Receivable Specialist?

AspectO2CAccounts Receivable Specialist
Primary FocusEnd-to-end order-to-cash process, including order management, invoicing, and collectionsManaging and reconciling accounts receivable, invoicing, and payment processing
Required SkillsERP systems, credit management, collections, customer communicationAccounting software, reconciliation, payment processing, attention to detail
Work EnvironmentFinance, sales, and customer service departments within various industriesFinance or accounting departments primarily in corporate settings

While both roles involve managing payments and customer accounts, O2C covers the entire order-to-cash cycle, including order management and collections, whereas Accounts Receivable Specialists focus mainly on invoicing and payment reconciliation. Understanding these differences helps organizations assign the right responsibilities and professionals for efficient cash flow management.

What is an O2C job role?

An O2C (Order to Cash) job role involves managing the entire process of order fulfillment, invoicing, and payment collection from customers. It requires skills in finance, customer service, and often the use of ERP systems to ensure timely revenue realization and accurate record-keeping.
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What job categories do people searching O2C jobs look for?

The top searched job categories for O2C jobs are:

O2C jobs near you

Senior Manager, Global Finance Operations - O2C - Cash, Collections & Dispute Management

Beaverton, OR • On-site

Nike
Retail • 10K+ employees
Learn more about Nikeexternal

$113K - $154K/yr

Full-time

Re-posted 5 hours ago

Key responsibilities

  • Oversee global cash application processes, ensuring timely, accurate posting and reconciliation of customer payments

  • Lead collections strategy and execution, including prioritization, outreach approach, and aging management

  • Own end-to-end dispute and deduction management, driving timely resolution and root-cause elimination

Nike rating

7.7

Company rating: 7.7 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

Job description

WHO WE ARE LOOKING FOR
We are looking for a results-driven leader to manage end-to-end cash application, collections, and dispute resolution processes within Nike's Order-to-Cash (O2C) operations. This role is accountable for maximizing cash realization, improving customer payment experience, and ensuring the integrity of accounts receivable across global markets.
The ideal candidate brings strong expertise across cash management, collections strategy, and dispute resolution, combined with a continuous improvement mindset and a strong orientation toward data, automation, and operational excellence. Based at Nike's World Headquarters (PHK - Beaverton), this leader will operate as a key bridge between global strategy and execution, ensuring delivery excellence through close partnership with MSP/BPO teams and cross-functional stakeholders.
WHAT YOU WILL WORK ON
  • Oversee global cash application processes, ensuring timely, accurate posting and reconciliation of customer payments
  • Lead collections strategy and execution, including prioritization, outreach approach, and aging management
  • Own end-to-end dispute and deduction management, driving timely resolution and root-cause elimination
  • Reduce unapplied and unidentified cash through improved matching, automation, and process discipline
  • Improve key working capital metrics including DSO, past due balances, and cash application accuracy
  • Ensure accurate customer account reconciliation, including Statements of Account (SoA) and variance resolution
  • Partner with Sales and Marketplace Finance to resolve disputes and issues impacting collections and customer experience
  • Drive adherence to global O2C process standards, controls, and governance frameworks
  • Lead MSP/BPO delivery for cash, collections, and dispute operations, including SLA management and performance tracking
  • Identify and implement automation and AI/GenAI opportunities to improve collections effectiveness and reduce manual effort
  • Support month-end and quarter-end close activities related to AR, cash posting, and reserve considerations
  • Provide insights and reporting on cash performance, aging trends, dispute drivers, and operational risks

WHO YOU WILL WORK WITH
You will report to the Director, Global Finance Operations - O2C Delivery and work closely with:
  • O2C leadership across cash, collections, and dispute management
  • Global Process Owner (GPO) - O2C
  • Sales and Marketplace Finance leaders
  • Controlling and Corporate Finance teams
  • Technology teams supporting SAP, FSCM, and O2C platforms
  • MSP/BPO leadership and delivery teams supporting global AR operations
  • Cross-functional partners across geographies to drive end-to-end customer and cash outcomes
  • Technology partners supporting SAP, O2C platforms, and automation solutions
  • MSP/BPO leadership teams delivering global operations
  • Cross-functional business stakeholders to drive end-to-end process excellence and customer outcomes

WHAT YOU BRING
  • 8+ years of experience in Finance Operations with strong expertise in Order-to-Cash, especially cash application, collections, and dispute management
  • Proven experience managing AR portfolios, collections strategies, and dispute resolution processes at scale
  • Experience working with global shared services or outsourced delivery (BPO/MSP) models
  • Deep understanding of Invoice-to-Cash processes including billing, payments, deductions, and customer account management
  • Strong business acumen with focus on working capital optimization and cash flow improvement
  • Experience with ERP systems (e.g., SAP) and O2C platforms / collections tools
  • Strong analytical skills with ability to identify trends, resolve complex discrepancies, and drive data-based decisions
  • Experience driving process improvements, automation, and operational efficiency initiatives
  • Ability to operate effectively in a global, matrixed organization with strong stakeholder management skills
  • Bachelor's degree in Finance, Accounting, or related field. Will accept any suitable combination of education, experience or training.

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

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