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Nyc Ferry Jobs (NOW HIRING)

Hornblower

Captain - Pensacola City Ferry

Pensacola, FL · On-site

$26 - $29/hr

... NYC Ferry, Puerto Rico Ferry, and other regional ferry systems Hornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport ...

Hornblower

Field IT Technician

Chicago, IL · On-site

$60K - $65K/yr

... NYC Ferry, Puerto Rico Ferry, and other regional ferry systems Hornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport ...

Hornblower

Seadog Ticket Booth Agent

Chicago, IL · On-site

$17.05/hr

... NYC Ferry, Puerto Rico Ferry, and other regional ferry systems Hornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport ...

Hornblower

Administrative Assistant

Boston, MA · On-site

$25 - $30/hr

... NYC Ferry, Puerto Rico Ferry, and other regional ferry systems Hornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport ...

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Nyc Ferry information

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$14

$54

$192

How much do nyc ferry jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for nyc ferry in the United States is $54.78, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $41.11 per hour, depending on experience, location, and employer.

What are some typical challenges crew members face while working on NYC Ferry services?

Crew members on NYC Ferry often work in dynamic conditions, dealing with varying weather, busy passenger loads, and tight schedules. Effective communication and teamwork are essential, as staff must coordinate with both the vessel and operations teams to ensure safe and timely service. Additionally, providing excellent customer service to a diverse ridership and responding quickly to unexpected situations, such as mechanical issues or passenger emergencies, are key aspects of the role. Adapting to shift work and being prepared for early mornings or late evenings is also common in this environment.

What are the key skills and qualifications needed to thrive as a NYC Ferry crew member?

To thrive as a NYC Ferry Crew Member, you generally need a high school diploma or equivalent, basic maritime knowledge, and relevant safety training or certifications such as CPR and First Aid. Familiarity with vessel operations, navigation systems, and safety equipment is typically required, and some roles may require a Merchant Mariner Credential (MMC). Excellent customer service, teamwork, and strong communication skills are essential soft skills for interacting with passengers and working with the crew. These competencies ensure a safe, efficient, and positive experience for both passengers and the ferry team.

What is the NYC Ferry?

The NYC Ferry is a public transportation service operated by the City of New York that provides affordable and convenient ferry rides across various routes in the city’s waterways. The service connects waterfront communities in Manhattan, Brooklyn, Queens, the Bronx, and Staten Island, offering an alternative to subways and buses. NYC Ferry boats are modern, accessible, and equipped with amenities like Wi-Fi and bike racks. Passengers can travel between boroughs, enjoy scenic views, and avoid city traffic, making it a popular commuting and leisure option.

What is the difference between Nyc Ferry vs Marine Engineer?

AspectNyc FerryMarine Engineer
Required CredentialsMaritime safety certifications, boat operation licensesEngineering degrees, maritime certifications
Work EnvironmentFerry terminals, on-board vessels, maritime routesShip engines, machinery rooms, ship design
Employer & IndustryPublic transportation agencies, ferry operatorsShipping companies, naval industry, shipbuilding

While both roles involve maritime environments, Nyc Ferry operators focus on passenger transport and vessel operation, whereas Marine Engineers specialize in ship machinery and technical systems. The two careers share certifications and work settings but differ in daily responsibilities and industry focus.

Are there nyc ferry boat jobs available in New York City?

NYC Ferry offers various job opportunities, including deckhands, customer service staff, and maintenance workers. These positions typically require relevant certifications, safety training, and adherence to schedule and operational standards.
More about Nyc Ferry jobs
What cities are hiring for Nyc Ferry jobs? Cities with the most Nyc Ferry job openings:
What states have the most Nyc Ferry jobs? States with the most job openings for Nyc Ferry jobs include:
What job categories do people searching Nyc Ferry jobs look for? The top searched job categories for Nyc Ferry jobs are:
Nyc Ferry jobs near you
Infographic showing various Nyc Ferry job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $113,937 per year, or $54.8 per hour.

Seasonal Rider Services Agent - NYC Ferry

Hornblower

Brooklyn, NY • On-site

$17.56/hr

Temporary

Posted 9 days ago

Hornblower rating

6.6

Company rating: 6.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

6th of 9 rated cruise lines

Job description

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systemsHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary:
NYC Ferry Seasonal Rider Service Agents are our eyes, ears, and friendly faces on the ground at each of our terminal locations. Agents will act as ticket agents, customer service representatives, concessionaire and ambassador to the many passengers exploring the unique neighborhoods that NYC Ferry serves. They are responsible for selling tickets, answering questions, and managing queues. Part-time Seasonal hourly rate of $17.56. Weekends and holidays a must.
Duties and Responsibilities:
  • Ensuring all passengers have a pleasant experience and are informed about the different ways to purchase tickets (either via Ticket Vending Machines, our Mobile App, or through Rider Service Agents).
  • Must be able to handle money and tickets accurately and responsibly and effectively handle cash and credit card sales in high volume and quick-paced environment.
  • Responsible for accurate cash counts and deposits.
  • Promote the Mobile Ticketing App.
  • Act as ambassador who promotes all things ferry.
  • Knowing and communicating information about the ferry service, including rules, regulations, and basic knowledge about the neighborhood where assigned.
  • Most positions require working alone, but some may require working with a partner.
  • Contacting managers with information regarding any major ferry delays, incidents, or passenger complaints. Including filing reports with your Supervisor regarding any ADA/Discrimination complaints from passengers.
  • Set up and break down of ticketing cash drawer, filling out paperwork related to ticket sales.
  • Communicating with other rider service agents in other locations regarding vessel delays or other information.
  • Constantly and consistently making proactive announcements to passengers between departures.
  • Maintaining a manageable queue for waiting passengers. Keep the queueing area organized, clean and clear.
  • Assisting customers when boarding the vessel in order to ensure that they have correct tickets and are aware of the direction they will be traveling on each vessel.
  • Manning the ticket window or location during hours of operation. Agents are not permitted to leave their assigned location without approval from a Supervisor.
  • Selling ferry tickets via cash or credit card.
  • Selling on-board concessions. Managing inventory onboard the vessels. This requires setting up your concessions area by putting out all shelves and products and keeping shelves stocked at all times. This also requires the concessions area to be setup with an alcohol display.
  • Checking product quality by monitoring expiration dates and reporting any expired or damaged products to your Supervisor.
  • This position may require the ability to stand for long periods of time and work outdoors in all weather conditions. Rider Service agents are not permitted to utilize passenger seating areas or tables for personal use.
  • Rider Service agents will assist in training new hires as needed for upland and concessions shifts.
  • Demonstrate RESPECT Values with internal and external guests.
  • Hold yourself and all employees accountable to the Environmental, Safety, Security and Quality Respect and SMS systems of the organization and work to support the HSSQE team to implement such systems, plans and control of records and documentation.
  • Understand and follow all RESPECT procedures that relate to your job duties.
  • Work with a "safety-first" attitude.
  • Minimize your impact on the environment when at work.
  • Treat our customers with RESPECT at all times.
  • Accurately complete all documentation including payroll, time sheets, revenue reports, paperwork, and invoices on a timely basis.
  • Know and understand internal policy and external regulatory requirements that relate to your position and department.
  • Other duties as assigned

Requirements & Qualifications:
  • Position requires working on the Brooklyn, Queens, and Manhattan waterfront.
  • Previous experience in ferry, transit, hospitality, or attraction industry preferred.
  • Experience working in customer service, retail, or visitor services a plus.
  • Standing, bending, stooping, and lifting weights up to and including 60 lbs. may be required.
  • A hospitable service atmosphere must be projected at all times.
  • Ability to work weekends and holidays is a must.
  • Must be at least 18 years of age

Hornblower will consider qualified applicants with arrest and conviction records in a manner consistent with fair chance or other applicable laws and regulations.
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

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