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$65

How much do nurse advice line jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for nurse advice line in the United States is $38.62, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $43.27 per hour, depending on experience, location, and employer.

What is a Nurse Advice Line?

A Nurse Advice Line is a telephone service staffed by registered nurses who provide health information, advice, and guidance to callers. This service helps individuals make informed decisions about their health, such as whether to seek immediate medical care, visit a doctor, or manage symptoms at home. Nurse Advice Lines are often available 24/7 and are commonly offered by health insurance companies, hospitals, or healthcare systems. The nurses use evidence-based protocols to assess symptoms and recommend appropriate next steps, ensuring callers receive timely and accurate information.

What are the key skills and qualifications needed to thrive as a Nurse Advice Line nurse?

To thrive as a Nurse Advice Line nurse, you need a nursing degree, active RN license, and strong clinical assessment and triage skills. Familiarity with telephone triage protocols, electronic health records (EHRs), and call center software is typically required. Exceptional communication, active listening, and critical thinking are vital soft skills for effectively guiding patients and making sound decisions remotely. These abilities are crucial for delivering safe, accurate advice and ensuring positive health outcomes without in-person contact.

What are the main challenges faced by nurses working on a Nurse Advice Line, and how can they be managed?

Nurses on a Nurse Advice Line often face challenges such as quickly assessing patient needs without a physical examination, handling high call volumes, and managing emotional or distressed callers. Success in this role relies on strong communication skills, the ability to remain calm under pressure, and using evidence-based protocols to guide clinical decisions. Ongoing training and supportive supervision help nurses stay prepared for a variety of situations and ensure patient safety. Team collaboration and access to up-to-date resources also play a key part in overcoming these challenges.
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Nurse Advice Line jobs near you
Infographic showing various Nurse Advice Line job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 53% Full Time, 16% Part Time, and 27% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $80,321 per year, or $38.6 per hour.

Family Medicine - General

PinnacleHealth FamilyCare Newport

Newport, PA • On-site

Other

Medical, Life, Retirement

Posted 23 days ago

Job description

Job Opportunity

UPMC Central PA Family Care Newport is seeking a full-time family medicine physician to join our growing primary care team and play an integral role in helping to provide high-quality, compassionate care to all patients in our community. UPMC Central Pa offers a variety of primary care practice sizes and locations while maintaining a reliable practice infrastructure. These setting choices include both urban and rural options available throughout our 10-county service area.

About the Position:

  • Provides direct primary care within the office setting
  • Minimal call - On-call coverage is mostly phone coverage, shared equally with partners. Most sites utilize the Nurse Advice Line (triage team handling/filtering initial calls)
  • Collaborates with and supervises Advanced Practice Providers
  • Epic EMR, online diagnostics including PACS imaging and laboratory results

Professional Skills:

  • Board certified/Board eligible
  • Team orientated with the ability to provide personalized patient care and demonstrate clinical outcomes
  • Commitment to providing high-quality and compassionate care to patients
  • Eligible for licensure in the state of Pennsylvania

Benefits:

  • Health, life and disability insurance
  • Medical malpractice insurance
  • Defined contribution plan; 403(b) plan with employer match
  • Professional dues and CME allowance
  • Relocation assistance
  • Potential sign on bonus

Client Details:

City: Newport

State: PA

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