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Nurse Advice Line Jobs (NOW HIRING)

MPF Federal

Telehealth RN - Evergreen

$35/hr

MPF Federal is hiring Remote Telehealth Triage Nurses (RNs) to join our 24/7 Nurse Advice Line- supporting veterans and their families-all from the comfort of your home. This isn't just a job; it ...

UPMC

Internal Medicine Physician

Camp Hill, PA · On-site

Most sites utilize the Nurse Advice Line (triage team handling/filtering initial calls) * Collaborates with and supervises Advanced Practice Providers * Epic EMR, online diagnostics including PACS ...

RecruitWell

Pulmonology Physician

Olney, IL

$282K - $377K/yr

After hours nurse advice line is available for patients * Opportunity for research and/or academic affiliation, if desired * H1 visa candidates and new grads welcome * Allow RecruitWell to set up a ...

UPMC

Family Practice job in Annville PA

Annville, PA · On-site

Most sites utilize the Nurse Advice Line (triage team handling/filtering initial calls) * Collaborates with and supervises Advanced Practice Providers * Epic EMR, online diagnostics including PACS ...

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Nurse Advice Line information

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$38

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How much do nurse advice line jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for nurse advice line in the United States is $38.62, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $43.27 per hour, depending on experience, location, and employer.

What are the main challenges faced by nurses working on a Nurse Advice Line, and how can they be managed?

Nurses on a Nurse Advice Line often face challenges such as quickly assessing patient needs without a physical examination, handling high call volumes, and managing emotional or distressed callers. Success in this role relies on strong communication skills, the ability to remain calm under pressure, and using evidence-based protocols to guide clinical decisions. Ongoing training and supportive supervision help nurses stay prepared for a variety of situations and ensure patient safety. Team collaboration and access to up-to-date resources also play a key part in overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Nurse Advice Line nurse?

To thrive as a Nurse Advice Line nurse, you need a nursing degree, active RN license, and strong clinical assessment and triage skills. Familiarity with telephone triage protocols, electronic health records (EHRs), and call center software is typically required. Exceptional communication, active listening, and critical thinking are vital soft skills for effectively guiding patients and making sound decisions remotely. These abilities are crucial for delivering safe, accurate advice and ensuring positive health outcomes without in-person contact.

What does a nurse advice line do?

A nurse advice line is a service where registered nurses provide medical guidance, answer health-related questions, and offer advice over the phone or online. They assess symptoms, recommend appropriate care, and may direct patients to urgent care or emergency services if needed.

What is a Nurse Advice Line?

A Nurse Advice Line is a telephone service staffed by registered nurses who provide health information, advice, and guidance to callers. This service helps individuals make informed decisions about their health, such as whether to seek immediate medical care, visit a doctor, or manage symptoms at home. Nurse Advice Lines are often available 24/7 and are commonly offered by health insurance companies, hospitals, or healthcare systems. The nurses use evidence-based protocols to assess symptoms and recommend appropriate next steps, ensuring callers receive timely and accurate information.
More about Nurse Advice Line jobs
What cities are hiring for Nurse Advice Line jobs? Cities with the most Nurse Advice Line job openings:
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Nurse Advice Line jobs near you
Infographic showing various Nurse Advice Line job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 59% Full Time, 15% Part Time, and 23% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $80,321 per year, or $38.6 per hour.

Telehealth RN - Evergreen

MPF Federal

Remote

$35/hr

Full-time

Medical, PTO

Posted 18 days ago

Job description

Ready to Bring Your Acute Care Skills Home? Join Our Remote RN Team Supporting Our Military Communities!
Are you a seasoned ER or Med-Surg nurse looking for a meaningful, mission-driven role that lets you care for others without the scrubs and long drives to the hospital?
MPF Federal is hiring Remote Telehealth Triage Nurses (RNs) to join our 24/7 Nurse Advice Line-supporting veterans and their families-all from the comfort of your home.
This isn't just a job; it's your chance to use your clinical expertise, empathy, and critical thinking skills to guide patients through their toughest moments-all while achieving better work-life balance.
Pay & Perks
  • $35.00/hr base rate
  • Evening, night, and weekend differentials may apply
  • 100% Remote - Work From Home
  • Most schedules include Saturday and Sunday and do not rotate
Shifts Available (Share Your Schedule Preference!)
  • Day Shifts
  • Evening Shifts
  • Night Shifts
Training
  • Approximately 6 Weeks Paid Training Monday-Friday, 8:00 AM - 4:30 PM
Start Date:
  • We hire for this position on a rolling basis with multiple start dates throughout the year. This posting is evergreen and represents ongoing hiring needs. Selected candidates will receive specific start-date options during the recruitment process.

What You'll Do
  • Triage Symptoms: Assess callers using evidence-based protocols
  • Deliver Immediate Care Advice: Recommend next steps, from self-care to urgent care, calmly and confidently
  • Offer Health Education: Counsel patients on medications, test results, and chronic condition management
  • Crisis Triage: Handle behavioral health, emergency, and complex calls with empathy and grace
  • Document Interactions: Accurately chart calls in our EHR and follow compliance protocols
  • Team Collaboration: Work closely with a supportive leadership team and fellow remote RNs

If you're an experienced nurse with a calm voice, a critical mind, and a heart for service-this is your moment to make a real difference.
Apply now and be the steady hand guiding military families when they need it most-right from your home.
Requirements
You're a Great Fit If You Have:
  • 5+ Years of Recent Hands-On Acute Care RN Experience
    • ER or Med-Surg strongly preferred
  • Current Compact RN License in good standing from the state you are physically in
  • BSN Degree from an accredited American university
  • Confidence with phone-based care and multi-screen computer systems
  • Strong clinical judgment, emotional intelligence, and documentation skills
  • A mission-first mindset and passion for serving military-connected communities
Bonus Points If You Also Have:
  • Experience with behavioral health, mother-baby, and/or peds
  • Past work in telehealth, triage, or call center nursing
  • Familiarity with military healthcare systems or VA patients
Tech & Work Environment:
  • Must have a hard-wired Ethernet internet connection (Wi-Fi only, satellite, or radio internet is not acceptable)
  • Quiet, distraction-free home office space with a door for HIPAA compliance
  • Metrics-driven environment - you'll need to meet quality, handle time, and documentation goals
Federal Requirements:
  • Must be a U.S. Citizen
  • Ability to pass a Public Trust Background Check & Drug Screening per federal guidelines
  • Must be willing and able to obtain licenses in all 50 states (we support you here!)

Benefits
For nurses on our advice line, we will assist with licensure in all 50 states within the first 90 days of hire.
MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.

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