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Nurse Advice Line Jobs in Raleigh, NC (NOW HIRING)

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Nurse Advice Line information

See Raleigh, NC salary details

$16

$37

$63

How much do nurse advice line jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for nurse advice line in Raleigh, NC is $37.46, according to ZipRecruiter salary data. Most workers in this role earn between $28.70 and $41.97 per hour, depending on experience, location, and employer.

What is a Nurse Advice Line?

A Nurse Advice Line is a telephone service staffed by registered nurses who provide health information, advice, and guidance to callers. This service helps individuals make informed decisions about their health, such as whether to seek immediate medical care, visit a doctor, or manage symptoms at home. Nurse Advice Lines are often available 24/7 and are commonly offered by health insurance companies, hospitals, or healthcare systems. The nurses use evidence-based protocols to assess symptoms and recommend appropriate next steps, ensuring callers receive timely and accurate information.

What are the key skills and qualifications needed to thrive as a Nurse Advice Line nurse?

To thrive as a Nurse Advice Line nurse, you need a nursing degree, active RN license, and strong clinical assessment and triage skills. Familiarity with telephone triage protocols, electronic health records (EHRs), and call center software is typically required. Exceptional communication, active listening, and critical thinking are vital soft skills for effectively guiding patients and making sound decisions remotely. These abilities are crucial for delivering safe, accurate advice and ensuring positive health outcomes without in-person contact.

What are the main challenges faced by nurses working on a Nurse Advice Line, and how can they be managed?

Nurses on a Nurse Advice Line often face challenges such as quickly assessing patient needs without a physical examination, handling high call volumes, and managing emotional or distressed callers. Success in this role relies on strong communication skills, the ability to remain calm under pressure, and using evidence-based protocols to guide clinical decisions. Ongoing training and supportive supervision help nurses stay prepared for a variety of situations and ensure patient safety. Team collaboration and access to up-to-date resources also play a key part in overcoming these challenges.

What are popular job titles related to Nurse Advice Line jobs in Raleigh, NC?

For Nurse Advice Line jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Nurse Advice Line jobs in Raleigh, NC look for?

The top searched job categories for Nurse Advice Line jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Nurse Advice Line jobs?

Cities near Raleigh, NC with the most Nurse Advice Line job openings:

Infographic showing various Nurse Advice Line job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 64% Full Time, 12% Part Time, and 22% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $77,924 per year, or $37.5 per hour.

Clinical Nurse II- Cardiology Triage

Raleigh, NC • On-site


Duke University
Colleges, Universities, and Professional Schools • 10K+ employees

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

490th of 622 rated colleges and universities

Recommended by parents

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Re-posted 11 days ago


Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Duke Health Integrated Practice
https://careers.dukehealth.org/us/en/dhip
Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.
Clinical Nurse II- Cardiology of Raleigh
Job Location:
Cardiology of Raleigh 3320 Wake Forest Rd, Raleigh, NC
Job Summary:
We are seeking a CLINICAL NURSE II at Duke Cardiology of Raleigh, located in Raleigh, NC to serve as a triage nurse and as an integral member of the healthcare team and provide direct and indirect care to patients.
JOB DUTIES:

  • Manage nurse line for telephone triage with patients, document encounter, follow protocols established by clinic leadership and inform provider as indicated. Monitor and address all triage related in basket tasks including Mychart patient advice, cardiac clearance forms and collaborate with other internal and external patient's care team members.
  • Evaluate/Assess/Educate patient prior to procedures. Alert MD for necessary modifications prior to Cardiac ultrasound procedures.
  • Start IV's prior to IV Lasix Therapy procedures - calculate dose per physician order and monitor patient.
  • Handle prescription refills according to protocols.
  • Managing and performing PT/INR's and providing Warfarin education.
  • Maintains department logs, educational materials and reports as required for accreditation and JCAHO (medications, equipment, crash cart).
  • Perform intake with patients to include vital signs, visit information and other clinical information as indicated based on patients assessment and clinic staffing needs.
  • Clinical resource for all Unlicensed Assistive Personnel.
  • Participates in performance improvement projects and/or acts as a liaison in various Clinic related projects.
  • Assist in training new staff for cross-coverage & educational purposes.
  • Perform other related duties incidental to the work described herein.
Job Eligibility Requirements:
  • Work requires graduation from an accredited Associate's Degree in Nursing or Nursing Diploma program.
  • All registered nurses without a Bachelor's degree in Nursing (or higher) are encouraged to enroll in an appropriate BSN program within two years of their start date but must complete the BSN program within seven years of their start date.
    • Exception: Registered nurses hired between July 1, 2014 and April 11, 2021 without a Bachelor's degree in Nursing (or higher) are encouraged to enroll in an appropriate BSN program within two years of their start date but must complete the program within seven years of their start date. Registered nurses hired before July 1, 2014 are not required to enroll in a BSN program to remain in this job classification.
  • Twelve months of appropriate clinical experience is required.
  • BLS required.
  • Cardiology experience preferred
  • Must be present on site for 8 hour shifts during standard business hours.
  • Experience in Triage preferred.
  • Must be able to lift 50 lbs.
  • Must be able to push/pull 250 lbs.
  • Must be able to carry 25 lbs.
  • Must have current or compact RN licensure in the state of North Carolina. BLS required.
  • Advanced Cardiac Life Support (ACLS) within 6 months of hire date
    Job Hours:The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools and hospitals

Company size

10,000+ Employees

Headquarters location

Durham, NC, US


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