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Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

Primary Responsibilities:

• Triages for priority of care and types of appointments. Evaluates urgency of drop-ins. Screens phone calls
• Compiles and monitors orthopedic schedules and appointments. Prior to appointments, orders copies of relevant outside films that have been taken such as bone scans, CT scans, and outside x-rays. Pulls films for daily schedules. Obtains operation notes, ER reports, consults, etc.
• Assists patients in making follow-up appointments and consultation appointments with other specialists such as CT scans, MRIs, ultrasounds, bone scans, EMGs, physical therapy and other outside orthopedic appointments. Works closely with other departments to arrange tests and studies as needed (e.g., PT and radiology departments)
• Instructs patient in pre and post-operative care and procedures, including the completion of pertinent paperwork for surgery
• Assists during minor orthopedic related surgical procedures, including the assembly and setup of special equipment. Takes vitals for pre-ops (e.g., blood pressure, pulse and weight). May take necessary measurements (i.e. grip strength, leg lengths)
• Assists in orthopedic surgeon in reduction of fractures or dislocations. Changes dressings and cares for wounds. May remove staples and/or sutures from post-op patients
• Fits and educates patients in use of slings, knee braces, canes, and other orthopedic devices. Adjusts equipment as needed. Also educates patients in simple PT exercises
• Applies casts. Covers injured areas with specified protective materials such as stockinette bandages, gauze, or rubber pads, preparatory to cast application. Wets, wraps, and molds plaster bandages around area of fracture. Trims plaster. Instructs patients on how to care for cast
• Removes whole and broken casts and alters position of cast to change setting of patient's limb or body part as directed
• Assembles wooden, metal, plastic, or plaster material to make orthopedic splints
• Orders orthopedic equipment and supplies. Keeps records of supplies given out to patients. Instructs patients as to where to go for orthotics
• Cleans and stocks patient exam and treatment rooms
• Covers for medical assistants and surgical assistants as needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or equivalency certificate from an accredited institution or governmental unit or a Medical Assistant Certification
• Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience
• Computer experience with the ability to use word processing and spreadsheet programs

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable.