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Novant Health Medical Receptionist information

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How much do novant health medical receptionist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for novant health medical receptionist in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What does a Novant Health medical receptionist do?

A Novant Health Medical Receptionist is responsible for greeting and assisting patients, scheduling appointments, answering phone calls, and managing patient records at a Novant Health facility. They serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. Additionally, they coordinate with medical staff to facilitate smooth clinic operations and may handle billing or insurance information as needed. Excellent communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Novant Health medical receptionist?

To thrive as a Novant Health Medical Receptionist, you need strong organizational skills, attention to detail, and experience in administrative or customer service roles, often supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, appointment scheduling software, and multi-line phone systems is typically required. Excellent communication, professionalism, and the ability to multitask gracefully are standout soft skills in this position. These competencies ensure efficient front-office operations, positive patient experiences, and seamless support for clinical staff.

What are some common challenges faced by medical receptionists at Novant Health, and how can they be managed?

Medical receptionists at Novant Health often juggle multiple responsibilities, including managing patient check-ins, handling phone inquiries, and coordinating appointment schedules. A common challenge is balancing a fast-paced environment with the need to provide compassionate and accurate service. Strong organizational skills, attention to detail, and effective communication can help manage these demands. Novant Health provides training and supportive team structures to ensure receptionists feel equipped and confident in their roles.

What is the difference between Novant Health Medical Receptionist vs Novant Health Medical Assistant?

AspectNovant Health Medical Receptionist
Credentials
Work Environment
Employer & Industry Usage
Comparison Summary

The Novant Health Medical Receptionist primarily handles front-desk duties such as patient check-in, appointment scheduling, and administrative support. In contrast, the Novant Health Medical Assistant performs clinical tasks like taking vital signs and assisting with exams. While both roles require excellent communication skills and familiarity with healthcare environments, Medical Assistants often need additional certifications or training. Patients and employers often search for these roles together, but they serve distinct functions within healthcare settings.

How do I become a Novant Health Medical Receptionist with no experience?

To become a Novant Health Medical Receptionist with no experience, focus on developing strong communication and organizational skills, and consider completing a high school diploma or equivalent. Entry-level receptionist positions often provide on-the-job training, and having familiarity with basic computer programs like Microsoft Office can be helpful.
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Novant Health Medical Receptionist jobs near you
Infographic showing various Novant Health Medical Receptionist job openings in the United States as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,833 per year, or $17.7 per hour.

Medical Unit Receptionist (Emergency Department)

Hallsboro, NC • On-site

Novant Health
Health Care and Social Assistance • 10K+ employees
Learn more about Novant Healthexternal

$13.75 - $16.75/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Novant Health rating

7.1

Company rating: 7.1 out of 10

Based on 467 frontline employees who took The Breakroom Quiz

Job description

What We Offer
Performs clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area under the supervision of the health care team members.
Schedule: 7:00pm-7:00am
Department: Emergency Department
Location: Brunswick Medical Center
What You'll Do
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
What We're Looking For
  • Education: High School Diploma or GED, required.
  • Experience: One year experience in healthcare, preferred.
  • Licensure/Certification: NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire for Emergency Departments and Behavioral Health units, preferred.
  • Additional Skills (preferred): Experience with answering multiple phone lines. Basic computer skills. Excellent customer service behaviors.

Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
189058

What Novant Health employees say

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About Novant Health

Sourced by ZipRecruiter

Novant Health is a not-for-profit integrated system of 16 medical centers and more than 1,900 physicians in over 800 locations, as well as numerous outpatient surgery centers, medical plazas, rehabilitation programs, diagnostic imaging centers and community health outreach programs. Novant Health's more than 36,000 team members and physician partners care for patients and communities in North Carolina and South Carolina.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Winston-Salem, NC, US

Year founded

1997

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