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Non Desk Jobs in Wisconsin (NOW HIRING)

MARS Solutions Group

Help Desk III

Madison, WI · On-site

$20.25 - $27.25/hr

Service Desk & IT/Desktop Support (2-5+ years of relevant experience) * Troubleshoot hardware ... non-technical background. * Exceptional oral and written communication skills. * Ability to ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI · On-site

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

Planet Fitness

Service Desk

Rice Lake, WI

$12.50 - $13/hr

Monitor club access to both members and non-members; * Answer questions and handle member and guest complaints; * Answer phone calls and provide information to prospects; * Give tours to prospective ...

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All JobsNon Desk JobsNon Desk Jobs in Wisconsin

Non Desk information

What is a non desk job?

Non desk jobs are positions that do not require employees to work at a traditional office desk or computer workstation. Instead, these jobs typically involve hands-on activities, fieldwork, or movement throughout a workplace. Examples include roles in healthcare (like nurses), construction, retail, manufacturing, and hospitality. People in non desk jobs often perform physical tasks, interact directly with customers or clients, and may have flexible or variable work locations. These roles can offer variety and opportunities for those who prefer active or non-traditional work environments.

What are the qualifications to get a non desk job?

The qualifications and skills necessary to get a non-desk job vary on the position, but a useful rule of thumb is that specialized labor requires some degree of education or experience and unskilled labor does not. In addition to formal university education, online training courses and certifications help fulfill educational requirements for jobs. For jobs like maintenance specialists, steelworkers, or industrial positions, seek apprenticeships through a union to gain the requisite experience and skills.

What are the key skills and qualifications needed to thrive as a non desk worker, and why are they important?

To thrive as a Non-Desk Worker, you typically need physical stamina, attention to detail, and a high school diploma or relevant vocational training. Familiarity with industry-specific equipment, safety protocols, and sometimes certifications like OSHA are important. Reliability, communication, and teamwork are crucial soft skills for excelling in this hands-on environment. These skills ensure safety, efficiency, and effective collaboration in roles that support essential operations outside traditional office settings.

What are some common challenges faced by non desk employees, and how can applicants prepare to overcome them?

Non-desk roles often involve working on the move, interacting directly with customers or equipment, and adapting to varying work environments. Common challenges include managing physical demands, maintaining effective communication with team members who may be dispersed, and staying updated with company information without regular computer access. Applicants can prepare by developing strong time management skills, becoming comfortable with mobile technology or apps used for workplace communication, and prioritizing self-care to handle the physical aspects of the job.

What is the difference between Non Desk vs Customer Service Representative?

AspectNon DeskCustomer Service Representative
Work EnvironmentPrimarily fieldwork, on-site visits, or outdoor settingsOffice-based, call centers, or retail locations
Required CredentialsVaries; often includes certifications related to the specific field (e.g., safety, technical skills)High school diploma; customer service or communication skills
Industry UsageConstruction, maintenance, field sales, or technical servicesRetail, telecom, banking, and other service industries

Non Desk roles typically involve outdoor or on-site work requiring specific technical skills, while Customer Service Representatives work mainly in office environments handling customer interactions. Both roles are essential in their industries but differ significantly in work setting and required credentials.

More about Non Desk jobs

What are popular job titles related to Non Desk jobs in Wisconsin?

For Non Desk jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Non Desk jobs in Wisconsin look for?

The top searched job categories for Non Desk jobs in Wisconsin are:

Non Desk jobs near you
Infographic showing various Non Desk job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Help Desk III

Madison, WI • On-site

MARS Solutions Group
Recruiting and Staffing Services • 51 - 200 employees
Learn more about MARS Solutions Groupexternal

$20.25 - $27.25/hr

Contractor

Re-posted 2 days ago

Job description

MARS Solutions Group is looking for an experienced Help Desk-III located in Madison, WI. Our client is a government agency looking for high-quality talent to make a difference. They are known to respect a traditional work week and often extend contracts for added job security and stability.
Interview Process: via Microsoft Teams

Note: Candidates must be CURRENT WI residents. No relocation allowed. Required to be onsite 2 days a week under current telecommute policy.

Top Required Skills & Years of Experience:

  • Service Desk & IT/Desktop Support (2-5+ years of relevant experience)
  • Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience)
  • Strong communication and customer service skills

Nice to Have Skills:

  • Familiarity with ITSM/ticketing systems e.g. Cherwell
  • Experience writing technical and user documentation
  • Image and deploy PCs (2-5 years' experience
 

TIME % GOALS AND WORKER ACTIVITIES:

60% A. Provide professional and exceptional first line support for all customers utilizing the client IT services.

  • Respond in a timely manner to requests for technical assistance in person, via phone, or electronically.
  • Diagnose and resolve technical hardware and software issues.
  • Resolve incidents with workstations, printers, copiers and scanners.
  • Provide training and education to customers.
  • Research solutions using available information found in the knowledgebase and the IT service desk system.
  • Follow standard service desk procedures.
  • Accurately record, update and document requests using the IT service desk system.
  • Maintain accurate inventory of all hardware and software resources.
  • Identify and effectively prioritize situations requiring urgent attention.
  • Track and route problems and requests and document resolutions.
  • Stay current with system information, changes and updates.
  • Maintain excellent communication with all end users and other members of the department.
  • Work with outside vendors as needed.

30% B. Multidivisional hardware and software technical support for WISDOT multi-Divisional customers.

  • Configure, install, and upgrade computer hardware and software.
  • Provide installation, configuration, on-site support, and routine maintenance for peripheral devices (printers, scanners, etc…)
  • Perform equipment moves and surplus outdated and no longer used equipment.

10% C. Create/Maintain Documentation and knowledgebase.

  • Assist with the development and maintenance of communication templates and procedures.
  • Assist with the development and maintenance of the service desk system and knowledgebase.
  • Assist with the development and maintenance of standard operating and escalation procedures.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

  • The employee must have comprehensive knowledge of the systems and applications identified below:
  • Personal computer operating systems including Microsoft Windows 11.
  • Personal computer software applications including Microsoft Office (Excel, Outlook, Teams, Word, and PowerPoint), Adobe Acrobat, etc.
  • Ability to clearly communicate technical concepts to various stakeholders, including those from a non-technical background.
  • Exceptional oral and written communication skills.
  • Ability to recognize, analyze, and effectively solve problems in a timely and organized manner.
  • Ability to multi-task in a fast-paced environment.
  • Skill and ability to provide a positive and efficient customer service experience.
  • Strong organizational skills.
  • Strong understanding of problem-solving methods and practices.
  • Experience developing appropriate documentation for customers and service desk staff.
  • Understanding of ITIL Service Desk Incident Management methods and practices.
  • Experience identifying trends for Major Incident identification
  • Understanding of Knowledge Management principles and their benefits within a Service Desk team.
  • Ability to participate in larger technical projects such as the customization and integration of new or modified help desk telephonic systems, incident/problem/change management systems and
  • other related business software.