As a Community Solutions Control Operations Analyst I at Spectrum, you will monitor managed Wi-Fi ... NOC, dispatch, call center tier or help desk support experience Skills * Ability to read, write ...
As a Community Solutions Control Operations Analyst I at Spectrum, you will monitor managed Wi-Fi ... NOC, dispatch, call center tier or help desk support experience Skills * Ability to read, write ...
NOC Engineer
$80/hr
Job Summary The NOC Engineer is the front line of quality intelligence for our DC fast-charging ... Issue Triage & Root Cause Analysis * Triage incoming tickets from Operations: validate, complete ...
NOC Engineer
$80/hr
Job Summary The NOC Engineer is the front line of quality intelligence for our DC fast-charging ... Issue Triage & Root Cause Analysis * Triage incoming tickets from Operations: validate, complete ...
NOC Engineer
$80/hr
Job Summary The NOC Engineer is the front line of quality intelligence for our DC fast-charging ... Issue Triage & Root Cause Analysis * Triage incoming tickets from Operations: validate, complete ...
NOC Engineer
$80/hr
Job Summary The NOC Engineer is the front line of quality intelligence for our DC fast-charging ... Issue Triage & Root Cause Analysis * Triage incoming tickets from Operations: validate, complete ...
NOC Engineer
Raleigh, NC · On-site
$80/hr
Job Summary The NOC Engineer is the front line of quality intelligence for our DC fast-charging ... Issue Triage & Root Cause Analysis * Triage incoming tickets from Operations: validate, complete ...
NOC Engineer
Raleigh, NC · On-site
$80/hr
Job Summary The NOC Engineer is the front line of quality intelligence for our DC fast-charging ... Issue Triage & Root Cause Analysis * Triage incoming tickets from Operations: validate, complete ...
NOC Technician II - NC
$30 - $35/hr
Perform DAS maintenance to include fault analysis, interference mitigation, and link balancing ... This role also includes providing remote support to the Network Operations Center (NOC) to ...
NOC Technician II - NC
$30 - $35/hr
Perform DAS maintenance to include fault analysis, interference mitigation, and link balancing ... This role also includes providing remote support to the Network Operations Center (NOC) to ...
NOC Technician II - NC
$30 - $35/hr
Perform DAS maintenance to include fault analysis, interference mitigation, and link balancing ... This role also includes providing remote support to the Network Operations Center (NOC) to ...
NOC Technician II - NC
$30 - $35/hr
Perform DAS maintenance to include fault analysis, interference mitigation, and link balancing ... This role also includes providing remote support to the Network Operations Center (NOC) to ...
NOC Technician II - NC
Chapel Hill, NC · On-site
$30 - $35/hr
Perform DAS maintenance to include fault analysis, interference mitigation, and link balancing ... This role also includes providing remote support to the Network Operations Center (NOC) to ...
NOC Technician II - NC
Chapel Hill, NC · On-site
$30 - $35/hr
Perform DAS maintenance to include fault analysis, interference mitigation, and link balancing ... This role also includes providing remote support to the Network Operations Center (NOC) to ...
Analyze communication metrics and implement process improvements for internal and external customer ... NOC, Dispatch, Call Center Tier or help desk support experience * 2+ years wireless access point ...
Analyze communication metrics and implement process improvements for internal and external customer ... NOC, Dispatch, Call Center Tier or help desk support experience * 2+ years wireless access point ...
Provide Tier 1 or Tier 2 support internal external customers NOC/call center that works remotely ... the testing and analysis of all elements of the network facilities. 3) Assists in the rapid ...
Provide Tier 1 or Tier 2 support internal external customers NOC/call center that works remotely ... the testing and analysis of all elements of the network facilities. 3) Assists in the rapid ...
Ev Charging Tier 2 Technician
Raleigh, NC · On-site
$75/hr
... operations team at IONNA. You will work directly with our call center, our NOC engineer, field ... Analyze and provide clear feedback regarding issues that arise with hardware and software. * Work ...
Ev Charging Tier 2 Technician
Raleigh, NC · On-site
$75/hr
... operations team at IONNA. You will work directly with our call center, our NOC engineer, field ... Analyze and provide clear feedback regarding issues that arise with hardware and software. * Work ...
... operations team at IONNA. You will work directly with our call center, our NOC engineer, field ... Analyze and provide clear feedback regarding issues that arise with hardware and software. * Work ...
... operations team at IONNA. You will work directly with our call center, our NOC engineer, field ... Analyze and provide clear feedback regarding issues that arise with hardware and software. * Work ...
Ev Charging Tier 2 Technician
Raleigh, NC · On-site
$75/hr
... operations team at IONNA. You will work directly with our call center, our NOC engineer, field ... Analyze and provide clear feedback regarding issues that arise with hardware and software. * Work ...
Ev Charging Tier 2 Technician
Raleigh, NC · On-site
$75/hr
... operations team at IONNA. You will work directly with our call center, our NOC engineer, field ... Analyze and provide clear feedback regarding issues that arise with hardware and software. * Work ...
Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Ability to analyze technical documents/specs and translate to business rules; * Ability to ...
Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Ability to analyze technical documents/specs and translate to business rules; * Ability to ...
Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Ability to analyze technical documents/specs and translate to business rules; * Ability to ...
Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Ability to analyze technical documents/specs and translate to business rules; * Ability to ...
Senior Administrator - Networking
Cary, NC · On-site +1
Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Ability to analyze technical documents/specs and translate to business rules; * Ability to ...
Senior Administrator - Networking
Cary, NC · On-site +1
Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Ability to analyze technical documents/specs and translate to business rules; * Ability to ...
Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Ability to analyze technical documents/specs and translate to business rules; * Ability to ...
Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Ability to analyze technical documents/specs and translate to business rules; * Ability to ...
Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Ability to analyze technical documents/specs and translate to business rules; Ability to ...
Supports the enterprise-wide Wake County Public School System (WCPSS) network operations ... Ability to analyze technical documents/specs and translate to business rules; Ability to ...
Noc Operations Analyst information
See Raleigh, NC salary details
$17.99 - $20.90
11% of jobs
$20.90 - $23.81
6% of jobs
$26.07 is the 25th percentile. Wages below this are outliers.
$23.81 - $26.72
11% of jobs
$26.72 - $29.63
7% of jobs
$29.63 - $32.54
11% of jobs
The median wage is $33.55 / hr.
$32.54 - $35.45
14% of jobs
$38.23 is the 75th percentile. Wages above this are outliers.
$35.45 - $38.36
17% of jobs
$38.36 - $41.27
12% of jobs
$41.27 - $44.19
4% of jobs
$44.19 - $47.10
5% of jobs
$47.10 - $50.01
3% of jobs
$17
$34
$50
How much do noc operations analyst jobs pay per hour?
Is SOC analyst a high paying job?
What are the key skills and qualifications needed to thrive as a NOC Operations Analyst, and why are they important?
What are some common challenges faced by NOC Operations Analysts, and how can they be addressed?
What is the difference between Noc Operations Analyst vs Network Operations Center (NOC) Technician?
| Aspect | Noc Operations Analyst | Network Operations Center (NOC) Technician |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNA | High school diploma or equivalent; certifications like CompTIA Network+ often preferred |
| Work Environment | Office setting, monitoring networks, analyzing data, and troubleshooting issues | 24/7 NOC environment, hands-on troubleshooting, hardware and software maintenance |
| Employer & Industry Usage | Telecom, ISPs, large enterprises managing network infrastructure | Telecom providers, managed service providers, data centers |
The Noc Operations Analyst focuses on analyzing network data, troubleshooting complex issues, and optimizing network performance, often requiring more analytical skills and certifications. In contrast, the NOC Technician handles hands-on network monitoring, hardware troubleshooting, and routine maintenance. Both roles are essential in network management but differ in responsibilities and skill emphasis.
What does a NOC analyst do?
What jobs in the US pay 300,000 a year?
How much do NOC analysts make in the US?
What are NOC Operations Analysts?
- Noc Tier 1
- Network Operations Center
- Network Infrastructure
- Director Of Network Operations
- Junior Network Operations Center Noc
- Remote Network Operations Center Noc
- Network Operations Center Noc Associate
- Vice President Network Operations Center Noc Technician
- Intern Network Operations Center Noc
- Noc Monitoring Engineer

Community Solutions Central Operations Analyst I
Morrisville, NC • On-site
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Curious about a career where your attention to detail keeps people connected? As a Community Solutions Control Operations Analyst I at Spectrum, you will monitor managed Wi-Fi networks, analyze alerts and play a vital role in resolving service interruptions for our customers. Your contributions help deliver reliable connectivity that powers our communities every day.
Shift desired: Sun-Thur, 2:00 pm-11:00 pm
How You’ll Make an Impact
- Monitor managed Wi-Fi network equipment and analyze alerts to identify potential issues
- Perform basic troubleshooting and create support tickets from active alarms
- Investigate property equipment as monitoring alarms are received and stage severity levels based on alert investigations
- Use monitoring tools to proactively recognize area problems and escalate complex concerns to higher-tier analysts
- Conduct surveillance of Wi-Fi networks using various systems and tools to identify network outages or impairments and engage appropriate fix agents
- Acknowledge impairment alarms, perform initial troubleshooting, and dispatch field technicians when necessary
- Notify and communicate network events to stakeholders following established protocols
- Identify, document and escalate issues that require coordination with other teams and assist as needed
Working Conditions
- Office environment
- Must be able to work all shifts including evenings weekends and some holidays
What You’ll Bring to Spectrum
Required Qualifications
Education
- High School Diploma or equivalent
Experience
- 1+ year of 24x7 Operations Center experience
- 1+ year of cable or telecommunications experience in field operations, HFC plant troubleshooting or maintenance
- 1+ year of NOC, dispatch, call center tier or help desk support experience
Skills
- Ability to read, write, speak and understand English
- Knowledge of Hybrid Fiber-Coax network concepts, DOCSIS and end-user principles
- Understanding of managed Wi-Fi tools and basic troubleshooting abilities for Wi-Fi related issues
- Teamwork and collaboration skills
- Problem-solving skills in situations with limited standardization
- Familiarity with desktop computer hardware and software (monitoring tools) used to analyze network performance
- Ability to use online knowledge systems and search for reference procedures and work aids
- Ability to write routine reports and correspondence as well as create or produce reports outlining specific trends in the Hybrid Fiber-Coax network to efficiently resolve plant issues
- Ability to interpret instructions in various formats
- Basic understanding of network architecture, topology principles and troubleshooting
Preferred Qualifications
Education
- Certification with an emphasis in telecommunications or IT
#LI-CEB
COP108 2026-76113 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.Qualifications:
What You’ll Bring to Spectrum
Required Qualifications
Education
- High School Diploma or equivalent
Experience
- 1+ year of 24x7 Operations Center experience
- 1+ year of cable or telecommunications experience in field operations, HFC plant troubleshooting or maintenance
- 1+ year of NOC, dispatch, call center tier or help desk support experience
Skills
- Ability to read, write, speak and understand English
- Knowledge of Hybrid Fiber-Coax network concepts, DOCSIS and end-user principles
- Understanding of managed Wi-Fi tools and basic troubleshooting abilities for Wi-Fi related issues
- Teamwork and collaboration skills
- Problem-solving skills in situations with limited standardization
- Familiarity with desktop computer hardware and software (monitoring tools) used to analyze network performance
- Ability to use online knowledge systems and search for reference procedures and work aids
- Ability to write routine reports and correspondence as well as create or produce reports outlining specific trends in the Hybrid Fiber-Coax network to efficiently resolve plant issues
- Ability to interpret instructions in various formats
- Basic understanding of network architecture, topology principles and troubleshooting
Preferred Qualifications
Education
- Certification with an emphasis in telecommunications or IT
About Network Technology Services
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Las Vegas, NV, US
Year founded
2018