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Noc Operations Analyst Jobs in Ohio (NOW HIRING)

H5 Data Centers

Data Center NOC Analyst

Cincinnati, OH · On-site

$20 - $23/hr

Position Summary The Data Center Support Analyst is responsible for the managing to operational integrity of the H5 Data Centers portfolio of Data Centers. Additionally, they are responsible for ...

TEKsystems

Data Center Technician

Plain City, OH · On-site

$22.63/hr

... NOC Operations Infrastructure Support Schedule Required Shift Schedule 12-Hour Shifts Alternating ... analytical skills Dependable and safety-conscious Why Consider This Opportunity? Gain hands-on ...

TEKsystems

Data Center Technician

Plain City, OH

$22.63/hr

... NOC Operations Infrastructure Support Schedule Required Shift Schedule 12-Hour Shifts Alternating ... analytical skills Dependable and safety-conscious Why Consider This Opportunity? Gain hands-on ...

Winsupply

Network Support Analyst Intern

Moraine, OH

$14.50 - $19.50/hr

Escalates tickets to the Network Operations Center (NOC), when appropriate * Follows up on open ... Analytical and Critical Thinking * Builds Customer Experience * Communication * Planning and ...

New

Acrisure

IT Support Analyst

Brook Park, OH · On-site

Document, review and maintain RunBooks needed for Operations or NOC to resolve issues. * Develop ... Basic code analysis What we offer * Competitive compensation * Comprehensive benefits package

The Connor Group

TechOps Engineer

Miamisburg, OH · On-site

Director of Financial Planning and Analysis Operations Lead- Connor Kids Academy NOW HIRING Senior ... Experience in network support, MSP, or NOC * Working knowledge of networking fundamentals ...

Apex Systems

Technology Incident Manager

Brooklyn, OH · On-site

Experience supporting a 24/7 IT operations, Network Operations Center (NOC), Security Operations ... Strong analytical and critical-thinking skills. * Ability to assess complex situations quickly and ...

ark data centers

Data Center Administrator

Akron, OH · On-site

... the operation of the Data Center, such as the monitoring alarms, ticket requests/incidents, or ... in root cause analysis and follow up to ensure the issue is addressed at the root level · ...

Involta, LLC

Data Center Administrator

Akron, OH · On-site

$159K/yr

... the operation of the Data Center, such as the monitoring alarms, ticket requests/incidents, or ... root cause analysis and follow up to ensure the issue is addressed at the root level • ...

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Noc Operations Analyst information

What is a NOC Operations Analyst?

NOC Operations Analysts are IT professionals who monitor and maintain a company’s network, servers, and telecommunications infrastructure from a centralized Network Operations Center (NOC). They are responsible for detecting, diagnosing, and resolving network incidents to ensure optimal performance and minimal downtime. Their tasks often include real-time monitoring, troubleshooting issues, escalating problems when necessary, and providing detailed reports. NOC Operations Analysts play a key role in ensuring that critical systems remain available and secure around the clock.

What are the key skills and qualifications needed to thrive as a NOC Operations Analyst?

To thrive as a NOC Operations Analyst, you need strong skills in network monitoring, troubleshooting, and a solid understanding of IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network management tools (such as SolarWinds or Nagios), ticketing systems, and relevant certifications like CompTIA Network+ or Cisco CCNA is important. Excellent analytical thinking, attention to detail, and effective communication are crucial soft skills to excel in this role. These abilities ensure rapid incident response, minimize downtime, and maintain seamless IT operations for the organization.

What are some common challenges faced by a NOC Operations Analyst, and how can they be addressed?

NOC Operations Analysts often deal with high-pressure situations such as network outages or security incidents, which require quick troubleshooting and clear communication. Balancing multiple alerts while prioritizing critical issues can be challenging, especially in fast-paced environments. Developing strong organizational skills, staying updated on network monitoring tools, and collaborating closely with IT teams can help address these challenges. Continuous learning and regular drills for incident response also contribute to improved performance and confidence in the role.

What is the difference between Noc Operations Analyst vs Network Operations Center (NOC) Technician?

AspectNoc Operations AnalystNetwork Operations Center (NOC) Technician
Required CredentialsTypically a bachelor's degree in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNAHigh school diploma or equivalent; certifications like CompTIA Network+ often preferred
Work EnvironmentOffice setting, monitoring networks, analyzing data, and troubleshooting issues24/7 NOC environment, hands-on troubleshooting, hardware and software maintenance
Employer & Industry UsageTelecom, ISPs, large enterprises managing network infrastructureTelecom providers, managed service providers, data centers

The Noc Operations Analyst focuses on analyzing network data, troubleshooting complex issues, and optimizing network performance, often requiring more analytical skills and certifications. In contrast, the NOC Technician handles hands-on network monitoring, hardware troubleshooting, and routine maintenance. Both roles are essential in network management but differ in responsibilities and skill emphasis.

How much do NOC Operations Analysts make in the US?

NOC Operations Analysts in the US typically earn between $50,000 and $80,000 annually, depending on experience, location, and certifications. Entry-level roles may start around $45,000, while experienced analysts with specialized skills can earn over $90,000. The role often requires knowledge of network monitoring tools and strong troubleshooting skills.

Is a NOC Operations Analyst entry-level?

A NOC Operations Analyst role can be entry-level or require some experience, depending on the organization. Entry-level positions typically require basic knowledge of network systems, monitoring tools, and troubleshooting skills, often supported by certifications like CompTIA Network+ or Cisco CCNA. More advanced roles may require prior experience or specialized technical skills.

Is a Noc Operations Analyst a good job?

A NOC Operations Analyst is a technical role responsible for monitoring and maintaining network infrastructure, often requiring knowledge of network tools and protocols. It can offer stable employment with opportunities for certification and skill development, but may involve shift work and high-pressure situations. Overall, it is considered a solid entry or mid-level position in IT and network operations.

What does a NOC Operations Analyst do?

A NOC Operations Analyst monitors and maintains network and system infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

What are popular job titles related to Noc Operations Analyst jobs in Ohio?

For Noc Operations Analyst jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Noc Operations Analyst jobs in Ohio look for?

The top searched job categories for Noc Operations Analyst jobs in Ohio are:

What cities in Ohio are hiring for Noc Operations Analyst jobs?

Cities in Ohio with the most Noc Operations Analyst job openings:

Noc Operations Analyst jobs near you

Data Center NOC Analyst

H5 Data Centers

Cincinnati, OH • On-site

$20 - $23/hr

Full-time

Posted 13 days ago

Job description


Position Summary

The Data Center Support Analyst is responsible for the managing to operational integrity of the H5 Data Centers portfolio of Data Centers. Additionally, they are responsible for acting as a single point of contact for all customer engagement daily, handing incoming calls, ticket processing, incident management & coordination. Secondly, they will monitor the health of all critical systems including building management, fire control, camera surveillance, access control, and network, responding to incidents and initiating escalations. The candidate must be willing to work shifts and weekends.

Essential Job Functions

  1. Customer Support
    1. Primary point of contact for customer requests via phone, e-mail, & portal.
    2. Processing requests and engaging with subject matter experts as appropriate.
    3. Administer ticket queues to ensure regular and timely updates through resolution and adherence to SLA’s.
    4. Primary focal point for Incident management & escalations.
  1. Facility Monitoring
    1. Monitor the health of building critical systems via BMS.
  1. Power
  2. Cooling
  3. Fire systems
  4. DCIM
    1. Monitor the health of access control, camera surveillance.
    2. Monitor the health of critical IT systems.
  1. Network
  2. Servers
    1. Perform Incident coordination in the event of a significant incident.
  1. Escalate to senior management & SME’s
  2. Set up crisis bridge (if appropriate)
  3. Send out advisories
  4. Coordinate restoration with on-site personnel

Qualifications

Education:

  1. College education.

Experience: 

  1. Experience in a call center / helpdesk environment / customer support role.
  2. Customer service experience.
  3. IT System qualifications would be a bonus.
  4. A comprehensive understanding of the data center best practices and standards would be a bonus.

 

Skills and Abilities

  1. Excellent interpersonal and communication skills (written and oral).
  1. Competent in the use of Windows, MAC and IOS systems.
  2. Willing to adapt to new ideas and concepts.
  3. Organizational and time management skills.
  4. Must be a self-starter, able to work in a fast paced constantly changing environment.
  5. The ability to work well in a team environment or independently with minimal supervision.