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Noc Operations Analyst Jobs in Michigan (NOW HIRING)

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Network Technician I Technical Operations - Troy, MI | Full-Time Are you a motivated, detail ... You'll work closely with our NOC and Field Services teams to ensure our customers stay connected ...

TEKsystems

Network Engineer/manager

Benton Harbor, MI

$65 - $74/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Balancing executive strategy with operational excellence, you will also optimize workflows and ... NOC). If you are ready to command a world-class infrastructure and step into a clear path for ...

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Network Technician I Technical Operations - Troy, MI | Full-Time Are you a motivated, detail ... You'll work closely with our NOC and Field Services teams to ensure our customers stay connected ...

FastTek

Infrastructure Engineer

Dearborn, MI

$98K - $129K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Track and maintain Network Operations Center (NOC) metrics and KPIs. * Lead and support creation of ... Soft Skills: Excellent analytical problem-solving skills, strong multitasking abilities, and ...

Apex Systems

Infrastructure Engineer

Dearborn, MI · On-site

$99K - $129K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Track and maintain Network Operations Center (NOC) metrics and KPIs. * Lead and support creation of ... Soft Skills: Excellent analytical problem-solving skills, strong multitasking abilities, and ...

Scigon Solutions

QA Test Engineer-POS

Ann Arbor, MI · On-site

$33 - $45/hr

Experience with Kubernetes and container-based application deployment and operations. * Ability to ... and NOC team usage. * Regularly execute, maintain, and enhance automated test suites, analyzing ...

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Noc Operations Analyst information

What is a NOC Operations Analyst?

NOC Operations Analysts are IT professionals who monitor and maintain a company’s network, servers, and telecommunications infrastructure from a centralized Network Operations Center (NOC). They are responsible for detecting, diagnosing, and resolving network incidents to ensure optimal performance and minimal downtime. Their tasks often include real-time monitoring, troubleshooting issues, escalating problems when necessary, and providing detailed reports. NOC Operations Analysts play a key role in ensuring that critical systems remain available and secure around the clock.

What are the key skills and qualifications needed to thrive as a NOC Operations Analyst?

To thrive as a NOC Operations Analyst, you need strong skills in network monitoring, troubleshooting, and a solid understanding of IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network management tools (such as SolarWinds or Nagios), ticketing systems, and relevant certifications like CompTIA Network+ or Cisco CCNA is important. Excellent analytical thinking, attention to detail, and effective communication are crucial soft skills to excel in this role. These abilities ensure rapid incident response, minimize downtime, and maintain seamless IT operations for the organization.

What are some common challenges faced by a NOC Operations Analyst, and how can they be addressed?

NOC Operations Analysts often deal with high-pressure situations such as network outages or security incidents, which require quick troubleshooting and clear communication. Balancing multiple alerts while prioritizing critical issues can be challenging, especially in fast-paced environments. Developing strong organizational skills, staying updated on network monitoring tools, and collaborating closely with IT teams can help address these challenges. Continuous learning and regular drills for incident response also contribute to improved performance and confidence in the role.

What is the difference between Noc Operations Analyst vs Network Operations Center (NOC) Technician?

AspectNoc Operations AnalystNetwork Operations Center (NOC) Technician
Required CredentialsTypically a bachelor's degree in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNAHigh school diploma or equivalent; certifications like CompTIA Network+ often preferred
Work EnvironmentOffice setting, monitoring networks, analyzing data, and troubleshooting issues24/7 NOC environment, hands-on troubleshooting, hardware and software maintenance
Employer & Industry UsageTelecom, ISPs, large enterprises managing network infrastructureTelecom providers, managed service providers, data centers

The Noc Operations Analyst focuses on analyzing network data, troubleshooting complex issues, and optimizing network performance, often requiring more analytical skills and certifications. In contrast, the NOC Technician handles hands-on network monitoring, hardware troubleshooting, and routine maintenance. Both roles are essential in network management but differ in responsibilities and skill emphasis.

How much do NOC Operations Analysts make in the US?

NOC Operations Analysts in the US typically earn between $50,000 and $80,000 annually, depending on experience, location, and certifications. Entry-level roles may start around $45,000, while experienced analysts with specialized skills can earn over $90,000. The role often requires knowledge of network monitoring tools and strong troubleshooting skills.

Is a NOC Operations Analyst entry-level?

A NOC Operations Analyst role can be entry-level or require some experience, depending on the organization. Entry-level positions typically require basic knowledge of network systems, monitoring tools, and troubleshooting skills, often supported by certifications like CompTIA Network+ or Cisco CCNA. More advanced roles may require prior experience or specialized technical skills.

Is a Noc Operations Analyst a good job?

A NOC Operations Analyst is a technical role responsible for monitoring and maintaining network infrastructure, often requiring knowledge of network tools and protocols. It can offer stable employment with opportunities for certification and skill development, but may involve shift work and high-pressure situations. Overall, it is considered a solid entry or mid-level position in IT and network operations.

What does a NOC Operations Analyst do?

A NOC Operations Analyst monitors and maintains network and system infrastructure to ensure optimal performance and security. They troubleshoot issues, respond to alerts, and coordinate with technical teams using tools like network monitoring software, often working in shifts to provide 24/7 support.

What are popular job titles related to Noc Operations Analyst jobs in Michigan?

For Noc Operations Analyst jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Noc Operations Analyst jobs in Michigan look for?

The top searched job categories for Noc Operations Analyst jobs in Michigan are:

Noc Operations Analyst jobs near you
Infographic showing various Noc Operations Analyst job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 3% Temporary, 3% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Network Technician I

Grid4 Communications

Troy, MI • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Network Technician I Technical Operations – Troy, MI | Full-Time

Job Description: Are you a motivated, detail-oriented tech professional looking to launch or grow your career in voice and data networking? Then this role might be perfect for you! This is a great opportunity to join Grid4 Communications and build your skills alongside an experienced team. We are looking for a Network Technician I to support our carrier and voice division by deploying, configuring, and troubleshooting customer-facing network and telephony equipment. The ideal candidate has a foundational understanding of networking concepts, a willingness to learn, and a customer-first mindset. You'll work closely with our NOC and Field Services teams to ensure our customers stay connected and receive a best-in-class experience.

Responsibilities:

  • Configure and deploy equipment necessary to establish phone and data connections to customer premises equipment, interfacing with or replacing existing customer equipment as necessary
  • Troubleshoot IP-based telephony equipment and basic network connectivity issues under the guidance of senior technicians
  • Test cabling and other equipment in coordination with Field Services Technicians
  • Assist in monitoring core network elements and escalate issues to L2/L3 support as appropriate
  • Take repair calls and provide clear, timely status updates to customers
  • Maintain detailed ticket documentation including notes on steps taken, test results, and resolution
  • Provide 24x7 on-call support on a rotating basis, including the ability to work a flexible schedule for planned and unplanned issues
  • Participate in cross-training opportunities to expand technical knowledge across voice and data platforms
  • Follow established processes and procedures and make recommendations for improvement where identified
    Qualifications, Skills, and Knowledge:
  • Associate's degree in a related field, or equivalent hands-on experience
  • 1+ years of experience in IT support, networking, telephony, or a related technical role
  • Customer-first attitude with the ability to communicate clearly and professionally, especially in high-stress situations
  • Foundational understanding of LAN/WAN, TCP/IP, and VoIP concepts
  • Familiarity with basic hardware configuration (routers, switches, phones)
  • Strong analytical and problem-solving skills
  • Ability to multitask, prioritize, and manage a ticket queue effectively
  • Get-it-done mentality with a desire to learn and grow
    Preferred:
  • CCNA, CCENT, or other Cisco certifications
  • Adtran router/switch experience or certification
  • Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms
  • Previous NOC or help desk experience

    What we'll bring to the table:
  • Work-life balance
  • Vibrant company culture and fun work environment – our values don't sit on a shelf collecting dust, we use them in all we do
  • Ability to make an impact – your ideas and voice are important to us and are welcomed here
  • Employee health is one of our top priorities! We offer great health benefits – medical, dental, and vision
  • Days allocated for rest and relaxation – including 15 PTO days, 10 paid holidays, bereavement, jury duty & military leave
  • Offering you the best chance to prepare for the future – 401(k) with a generous company match
  • Business casual dress code
    Here's what a couple of team members have to say about Grid4:
    "I enjoy the people and the work-life balance" – New hire for HR
    "I like the open and friendly work environment, there is always an employee willing to help" – New hire for Project Management
    Compensation: $40,000.00 – $55,000.00
    Minimum Experience: Entry-level