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Noc Engineer I Jobs (NOW HIRING)

Network Engineer I

Shiloh, IL · On-site

$50K - $91K/yr

The Digital Sector of Leidos has multiple openings in our Joint Fires Network (JFN) NOC for a Network Engineer I supporting our Global Solutions Management-Operations II (GSMO-II) program at Scott ...

The Digital Sector of Leidos has multiple openings in our Joint Fires Network (JFN) NOC for a Network Engineer I supporting our Global Solutions Management-Operations II (GSMO-II) program at Scott ...

The NOC Analyst I will be responsible for monitoring and supporting network infrastructure ... engineers or appropriate teams. • Provide first-level troubleshooting for network hardware ...

The NOC Analyst I will monitor and support network infrastructure, diagnose issues, and collaborate ... engineers or appropriate teams. • Provide first-level troubleshooting for network hardware ...

The NOC Analyst I will monitor and support network infrastructure, ensuring optimal performance and ... engineers or appropriate teams. • Provide first-level troubleshooting for network hardware ...

The NOC Analyst I will play a key role in monitoring and supporting the network infrastructure and ... Escalate unresolved issues or complex incidents to senior engineers or appropriate teams.

Konami Gaming is looking for a Software Engineer I (SDE/NOC) to join our team!This position is responsible for developing, maintaining, deploying/supporting, and testing software for the platform.

Full TimeSalary Range: $80,000.00 - $100,000.00 Salary/yearKonami Gaming is looking for a Software Engineer I (SDE/NOC) to join our team! This position is responsible for developing, maintaining ...

Network Engineer I

Belleville, IL · On-site

$55 - $75K/hr

Job #4054 Title: Network Engineer I - Joint Fires Network (JFN) Location: Scott AFB, IL ... Telco NOC, inside plant, or outside plant experience. * Proficiency with MS Office Suite (Outlook ...

Communicate with users, group members, Engineering, Field OPS, Business Customer Care and ... NCTI "Operations Center Technical Support I" course completed or commitment to complete within the ...

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Assign new work orders to operations support technicians/engineers within one hour of * STAC ... Daily management of the NOC- take action for any technical faults or issues, maintain cleanliness ...

New

NOC Technician 1 About CIS: Founded in 2008, CIS has evolved to meet the needs of their customers ... Back then, we took engineering, routing, and customer support to the next level. Today, our ...

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Noc Engineer I information

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$14

$39

$64

How much do noc engineer i jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for noc engineer i in the United States is $39.45, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $49.76 per hour, depending on experience, location, and employer.

What is a NOC Engineer I?

NOC Engineers, or Network Operations Center Engineers, are IT professionals responsible for monitoring, maintaining, and troubleshooting computer networks and systems. They work in a centralized location called a Network Operations Center, where they ensure network uptime, respond to alerts, and resolve issues to minimize downtime. NOC Engineers often work in shifts to provide 24/7 network support for organizations, supporting critical infrastructure and escalating problems when necessary. Their work is essential to keeping business operations running smoothly and securely.

What are the key skills and qualifications needed to thrive as a NOC Engineer I?

To thrive as a NOC Engineer I, you need a solid understanding of networking fundamentals, troubleshooting, and basic IT infrastructure, often supported by a relevant degree or certifications like CompTIA Network+ or CCNA. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and remote management platforms is typically required. Strong analytical thinking, attention to detail, and clear communication skills help you effectively address incidents and collaborate with other teams. These abilities are vital for maintaining network uptime, quickly resolving issues, and ensuring reliable IT operations.

What are some common challenges faced by a NOC Engineer I in their first year on the job?

As a NOC Engineer I, one of the main challenges in the first year is adapting to the fast-paced environment where issues can arise at any time and require quick, accurate responses. You'll often need to learn proprietary monitoring tools, understand network topologies, and follow escalation procedures while maintaining attention to detail under pressure. Balancing multiple incidents simultaneously and communicating effectively with senior engineers and other technical teams are also key hurdles. However, with training and hands-on experience, these challenges become valuable learning opportunities that help build a strong foundation for career advancement.

What is the difference between Noc Engineer I vs Network Technician?

AspectNoc Engineer INetwork Technician
Required CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, network operations centersField sites, client locations, data centers
Employer & Industry UsageTelecom, IT service providers, large enterprisesTelecom, IT, networking service providers
Common Search & ComparisonYesYes

The Noc Engineer I and Network Technician roles share similar certifications and work environments, often overlapping in industry usage. While Noc Engineer I focuses on monitoring and maintaining network operations within data centers or NOCs, Network Technicians typically handle on-site hardware installation, troubleshooting, and repairs. Both roles are essential in network management, but Noc Engineer I is more centered on network monitoring and incident response, whereas Network Technicians are more hands-on with physical infrastructure.

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Infographic showing various Noc Engineer I job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 3% Part Time, and 4% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $82,062 per year, or $39.5 per hour.

Full-time

Re-posted 28 days ago


Key responsibilities

  • Monitor Data, Voice, Video networks, and Software and Data Services using various monitoring systems.

  • Respond to alarms, outages, and performance alerts, and escalate issues to appropriate technical teams.

  • Perform routine maintenance, troubleshoot issues, and manage outages from identification to resolution and documentation.


Job description

NOC Analyst I
Job Code
38
FLSA Status
Nonexempt
BCI Company
Position Summary
The NOC Analyst I is responsible to ensure the successful and reliable operation of the Data, Voice, Video networks and Software and Data Services, Information Technology and Facilities. This position supports the overall day-to-day operation of the Network Operations Center including but not limited to surveillance, maintenance, troubleshooting, incident management, change management, backups, upgrades, maintaining SLAs and documentation. This position is also responsible for technical analysis of events and outages as they occur and following procedures that are in alignment within the expectations of the relevant business units. This individual performs research to troubleshoot and resolve the issue or, depending upon complexity escalates to next level of support. The NOC Analyst I will correlate reports to more accurately predict activity trends and enable the various technical departments to proactively respond to developing problems. This position works closely with the NOC Supervisors and Manager, as well as various internal departments and external vendors to satisfy the infrastructure monitoring needs of the Buckeye Broadband, Telesystem, and MaxxSouth Companies.
The NOC Analyst I reports directly to the NOC Supervisor.
There are no direct reports to this position
The NOC Analyst I interfaces with the following key internal and external personnel:
Shared Services management team & staff
Buckeye Broadband management team & staff
Telesystem (Commercial Telecom) management team & staff
MaxxSouth Broadband management team & staff
Equipment & Software vendors
Business Unit Customers as required
Essential Functions
  • Constant proactive surveillance of Data, Voice, Video networks, and Software and Data Services, Information Technology and Facilities using a variety of monitoring systems;
  • Respond to alarms in accordance with departmental standards and proactively identify potential issues before they result in a negative customer experience;
  • Provide response to all events, outages and performance alerts and escalation to appropriate technical teams in accordance with departmental standards;
  • Perform routine maintenance on all network systems to maximize network performance and reliability;
  • Serve as an escalation point for other internal departments and provide 1st level support by troubleshooting and resolving issues;
  • End-to-end ownership of outages from identifying root cause, resolution and post mortem. Provide well-documented outage tickets and broadcast notifications internally;
  • Create and update documentation critical to the operation of the networks and Software and Data Services, Information Technology per department standards. Seek out process improvements and document accordingly;
  • Writes reports on all activity and outages daily, weekly, monthly and on-demand as needed, including a recurring monthly report on activity;
  • Maintain an understanding of the network and have the ability to identify all network elements in line between the customer and the origin of the service for each product offered;
  • Execute software/firmware upgrades to keep all network systems current and protected from security threats;
  • Manage to service level agreements (SLAs) and triage issues/outages accordingly. Perform SLA management as both the customer and the provider;
  • Maintain a working knowledge of all equipment and software supported by the department;
  • Adhering to the Company's policies and procedures, including the EEO guidelines and safety, at all times;
  • Performing any miscellaneous departmental duties as needed.

Education and Experience Requirements
  • High School Diploma / GED - Required
  • AND

  • Associates degree from an accredited university with a major in Engineering, Telecommunications, Computer Science or other related technical degree - Required
  • OR

  • Three (3) years of NOC or technical contact center experience to include providing direct customer technical support for high speed data and computing products in lieu of a degree - Required
  • Associate level certification from Cisco, Juniper, etc. - Required
  • Must be current or acquired/renewed within 6 months
  • ITIL Certification - Highly Preferred
  • Experience in a 99.999% uptime carrier or large enterprise environment. - Highly Preferred
  • Working knowledge of EMS / SNMP monitoring of network devices - Highly Preferred
  • Proven understanding of Service Provider data, voice, and video networks. -Highly Preferred
  • Solid understanding of Access Network technologies including DOCSIS, hybrid fiber-coax (HFC) plant architectures, node combining plans (NCPs), and RF theory. - Preferred
  • Working knowledge of fault management including DOCSIS diagnostic and troubleshooting procedures - Preferred
  • Experience with carrier grade voice switching platforms and protocols - Preferred
  • Basic understanding of TCP/IP and SNMP protocols - Preferred
  • Basic understanding of industry standard routing and switching protocols (BGP, OSPF, IS-IS, Multicast, STP, 802.3x, etc.)- Preferred
  • Working knowledge of MPLS (RSVP-TE, LDP, FEC, MP-BGP, etc.) - Preferred
  • Working knowledge of VoIP protocols (SIP, RTP, MGCP, etc.) - Preferred
  • Working knowledge of IPTV networks and MPEG audio/video standards. - Preferred
  • Working knowledge of X-GPON technologies and FTTx architectures - Preferred
  • Working knowledge of video and voice diagnostic and troubleshooting procedures - Preferred

Core Competencies
  • Agile - Embraces change; adaptable and flexible; sense of urgency;
  • Innovative - Uses critical thinking; Creativity; Continuous learning; Challenges the status quo;
  • Customer Focused - External/Internal; Creates the exceptional customer experience; demonstrates a sales and service mentality;
  • Collaborative - Teamwork, Proactive knowledge sharing, Constructive Conflict;
  • Accountable - See it, Own it, Solve it, Do it; Hold each other accountable.

Job Specific Competencies
  • Deliver Results - Strategic planning and execution; Makes decisions in the best interest of the Company; Knows and responds to the business climate; Manages ambiguity;
  • Displays Leadership - Role Model; Communicates vision; possesses Emotional Maturity; Manages Risks; Resiliency; Business Acumen;
  • Displaying Technical Expertise - Keeps technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with job; shares technical expertise with others.

Other Skills and Requirements
  • Skills Required:
  • Math Skills at 12th grade level;
  • Demonstrates ability to read, write, and speak English in clear, concise sentence structure with accurate spelling and grammar;
  • Good organizational skills;
  • Demonstrates careful attention to detail;
  • Background record that meets Company standards;
  • Reliable means of transportation at all times;
  • Strictly maintains confidentiality of financial and/or other information acquired in the course of work; discloses only when authorized, unless legally obligated to do so.

Working Conditions and Physical Demands
  • Physical Demands:
  • Walking, kneeling, standing, stooping, sitting, driving, hearing, talking, vision (close, distant, color, depth perception, adjust focus), and use of hands and fingers. Light lifting of 50 lbs. is occasionally needed.
  • Working Conditions:
  • The NOC Analyst is a full time, non-exempt position. The regular work hours are 40 hours per week, day or evenings assigned by the manager. These hours may vary to accommodate the needs of the department.
  • Overtime is required and must be approved in advance by the supervisor.
  • The NOC Analyst works in an automated business office environment with business office equipment including telephones, personal computers, copy machines, and FAX equipment.
  • The NOC Analyst is required to drive on the job as needed and is subject to regular MVR checks. He/she must maintain a valid driver's license and maintain a driving record the meets Company standards for an insurable driver at all times. Any time these conditions are not met, he/she must not drive on the job and must immediately report it to his/her supervisor.
  • The Company is a drug-free workplace. All employees are required to adhere to the Company's drug-free workplace programs and policies. Pre-employment testing is mandatory along with random testing throughout continued employment.
  • The duties assigned, the hours worked, and the status of this position is subject to change as the needs of the company changes.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Use of Company Resources, Equipment and Confidential Information
Company resources, equipment and information are provided to employees to facilitate work. They may not be used for purposes other than work without proper authorization. Any unauthorized use of company resources, equipment or information is strictly prohibited. Any unauthorized use of customer data or any other company information gained via any company resource is a breach of confidentiality and is strictly prohibited. Any unauthorized use of company resources, equipment information and/or breaches of confidentiality may be cause for termination of employment.
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required and may be expanded or changed to include other duties or responsibilities that management may deem necessary from time to time.