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Noc Chat Jobs (NOW HIRING)

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A48-Help Desk Technician 48

Golden, CO · On-site

$20.75 - $28/hr

... Golden, Colorado 80401 The NOC Technician will be an IT professional who provides technical ... As a help desk technician, you are responsible for responding to email, chat, or phone queries and ...

C4 Planning Solutions, LLC

$75K - $85K/yr

Working knowledge of the administration and troubleshooting of NetApp filer storage, Openfire chat ... General knowledge of a Network Operations Center (NOC). * Identify and elevate situations requiring ...

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How much do noc chat jobs pay per year?

As of Sep 12, 2026, the average yearly pay for noc chat in the United States is $70,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,500.00 and $107,500.00 per year, depending on experience, location, and employer.

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For Noc Chat jobs, the most frequently searched job titles are:

Infographic showing various Noc Chat job openings in the United States as of August 2026, with employment types broken down into 54% Full Time, 12% Part Time, and 34% Contract. Highlights an 72% Physical, 2% Hybrid, and 26% Remote job distribution, with an average salary of $70,558 per year, or $33.9 per hour.

Customer Support Specialist with Security Clearance

Colorado Springs, CO • On-site

S2Technologies, LLC
See more jobs at S2Technologies, LLCexternal

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Posted 17 days ago

Job description

Position Title: Customer Support Specialist Position Overview: S2Technologies is actively seeking qualified candidates to join our team. We are currently looking for candidates having training and experience performing as a Customer Support Specialist. As a Customer Support Specialist, you will provide helpdesk, system and network operations support in a 24×7 NOC environment. This position is responsible for monitoring Tier-I and Tier-II diagnostics support, and escalation of operational issues including triage and information gathering for support resources and establishment of communications. This includes hardware and applications and will leverage standard & custom tools and techniques to identify solutions to system and client issues. The qualified candidate shall perform the following tasks: Position Responsibilities: * Possess 1-2 years of Helpdesk Support Experience. * Basic understanding of networking, including OSI model concepts, a basic understanding of the concepts and functionality of Windows Operating Systems as well as Microsoft Office Products (Word, Excel, PowerPoint). * 24×7 monitoring and support of hardware and software supporting critical operations of a global network. * Understand and adhere to the Standard Operating Procedures (SOP) of the organization, and adhere to all site specific policies and procedures. * Assist personnel in the field with real-time troubleshooting of system and network issues via Phone, E-Mail, and Live-Chat systems. * Provide Tier 0/1 Helpdesk support for various systems throughout the Mission Command Support Center, provide Tier 2 support for Blue Force Tracker family of systems. * Accurately document all customer contact via an online Ticketing system within the Network Operations Center (NOC) to include detailed issues reported, who reported the issue, unit/company with the issue, location, and complete history of issue being worked. * Monitor all network capabilities, functions, and performance utilizing means as provided by PM Mission Command such as diagnostic tools, monitor systems, individual platforms, or data supplied by other sources and create trouble tickets on all issues observed. * Ability to work in a fast-paced environment. * Ability to work with people and varied organizations via email or telephone and calmly extract knowledge of the issue to determine real root of problem. Position Requirements: * Possess 1-2 years of Helpdesk Support Experience. * Basic understanding of networking, including OSI model concepts, a basic understanding of the concepts and functionality of Windows Operating Systems as well as Microsoft Office Products (Word, Excel, PowerPoint). Required Security Clearance: * Requires and Active Secret DoD Security Clearance Education: * High School Diploma Work Hours: * 24/7 NOC Location: * Colorado Springs, CO S2Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, color, religion, sex, physical or mental disability, protected veterans' status, or any other status protected by the laws or regulations in the locations where we operate. Applicants living in a HubZone designated area receive preferential selection when meeting all other required qualifications.

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