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No Experience Home Inbound Call Center Jobs in Puerto Rico

Propel Bank

Call Center Representative

San Juan, PR · On-site

$17/hr

Manage inbound and outbound customer calls in a high-volume environment * Utilize multiple web ... Minimum of one year of customer service or call center experience in a sales-focused environment

Insight Communications

PR · On-site

$12.50 - $16.25/hr

Lunes a Domingo, turnos rotativos Exento No exento Descripción general El enfermero de call center actuará como enlace con el paciente, proporcionando información sobre el servicios o producto y ...

Adecco

PR · On-site

$13 - $13.50/hr

Professionally handle inbound calls, providing excellent customer service to help members navigate ... Minimum of one year of customer service experience in a call center or similar environment * Proven ...

Insight Communications

PR · On-site

Monday to Friday: 8:00 am to 5:00 pm Extent No extent General purpose The call center and ... Nurse experience * Knowledge of EMR system * Excellent knowledge of nursing care procedures and ...

Insight Communications

PR · On-site

Monday to Friday: 8:00 am to 5:00 pm Extent No extent General purpose The call center and ... Nurse experience * Knowledge of EMR system * Excellent knowledge of nursing care procedures and ...

Firma de Reclutamiento en PR

PR

$11/hr

Experience in Customer Service, sales and working with production results measurement. * Fast in the keyboard and handling of computer systems. * Valid driver's license issued in PR. * Customer ...

Insight Communications

PR · On-site

Monday to Friday: 8:00 am to 5:00 pm Extent No extent General purpose The call center and ... Nurse experience * Knowledge of EMR system * Excellent knowledge of nursing care procedures and ...

Insight Communications

PR · On-site

Monday to Friday: 8:00 am to 5:00 pm Extent No extent General purpose The call center and ... Nurse experience * Knowledge of EMR system * Excellent knowledge of nursing care procedures and ...

Insight Communications

PR · On-site

$12.50 - $15.75/hr

Lunes a Domingo, turnos rotativos Exento No exento Descripción general El enfermero de call center actuará como enlace con el paciente, proporcionando información sobre el servicios o producto y ...

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No Experience Home Inbound Call Center information

What are some common challenges new hires face in a no experience home inbound call center role, and how can they overcome them?

New hires in a home inbound call center role often encounter challenges such as managing high call volumes, learning customer service protocols, and adapting to remote work technology. To overcome these, it's helpful to proactively participate in training sessions, ask questions when unsure, and establish a dedicated, quiet workspace. Building strong communication with your supervisor and team can also make it easier to resolve issues and feel supported as you develop your skills.

What is a No Experience Home Inbound Call Center job?

A No Experience Home Inbound Call Center job is a remote position where individuals answer incoming customer calls from their home. These jobs typically do not require previous call center or customer service experience, as employers provide training on how to handle calls, use company systems, and address customer needs. Employees may assist with a variety of tasks, such as answering questions, processing orders, or providing technical support. These roles are ideal for those new to the workforce or seeking a flexible work-from-home opportunity.

What are the key skills and qualifications needed to thrive as a No Experience Home Inbound Call Center agent, and why are they important?

To thrive as a No Experience Home Inbound Call Center agent, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and headset equipment is typically required. Outstanding patience, active listening, and problem-solving abilities help agents effectively resolve customer issues and build rapport. These skills and qualities are critical for delivering excellent customer service and maintaining high satisfaction levels in a remote environment.

What is the difference between No Experience Home Inbound Call Center vs Customer Service Representative?

AspectNo Experience Home Inbound Call CenterCustomer Service Representative
Required CredentialsNo experience needed, training providedTypically no formal credentials, on-the-job training
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, retailWidespread across various industries including retail, banking
Search & Comparison IntentOften searched by beginners seeking remote rolesBroader term for customer support roles

Both roles involve assisting customers via phone, but No Experience Home Inbound Call Center positions are specifically remote and designed for beginners without prior experience. Customer Service Representatives may work in various settings and often require similar skills, but the inbound call center role emphasizes a home-based setup and entry-level training.

What are popular job titles related to No Experience Home Inbound Call Center jobs in Puerto Rico? For No Experience Home Inbound Call Center jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching No Experience Home Inbound Call Center jobs in Puerto Rico look for? The top searched job categories for No Experience Home Inbound Call Center jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for No Experience Home Inbound Call Center jobs? Cities in Puerto Rico with the most No Experience Home Inbound Call Center job openings:
No Experience Home Inbound Call Center jobs near you

Call Center Representative

Propel Bank

San Juan, PR • On-site

$17/hr

Full-time

PTO

Posted 16 days ago

Job description

Propel Bank - San Juan, Puerto Rico
Propel Bank. Built for Banks. Powered by Fintech.
Propel Bank is a next-generation bank purpose-built to serve other banks. Backed by Propel Holdings' 14+ years of fintech innovation, we combine the speed, technology and AI-powered infrastructure of a fintech with the regulatory rigor of a licensed bank.
Licensed as an International Financial Entity (IFE) in Puerto Rico and regulated by the Office of the Commissioner of Financial Institutions, Propel Bank operates at the highest standards of compliance while enabling transformational bank-to-bank partnerships across the U.S., Canada, the U.K. and beyond.
We help banks expand digital lending, modernize their capabilities and deliver faster, smarter financial solutions to their customers. Our platform is global. Our partnerships are mutual. Our standard is trust. Our mission is simple: bring fintech innovation inside the regulated banking system to create scalable, responsible financial opportunity.
We are building a new world of financial opportunity, and we are just getting started.
Position Summary
The Call Center Representative serves as a key point of contact for Propel Bank customers, delivering accurate, timely, and professional service. This role supports customer acquisition and retention by handling inquiries, processing loan applications, and promoting Propel Bank products with confidence and efficiency.
Responsibilities
  • Manage inbound and outbound customer calls in a high-volume environment
  • Utilize multiple web-based systems to investigate, verify, and document customer information
  • Review, verify, and update loan applications to determine customer eligibility
  • Respond to customer inquiries with accuracy, professionalism, and urgency
  • Generate new business by converting inbound inquiries into new customer accounts
  • Serve as a knowledgeable resource on Propel Bank products and services to build customer trust
  • Collaborate with team members to achieve individual and departmental performance goals

Qualifications
  • Fully bilingual in English and Spanish with advanced verbal and written proficiency
  • High school diploma or equivalent required
  • Minimum of one year of customer service or call center experience in a sales-focused environment
  • Available to work 1:00pm to 9:00pm shifts, Monday to Friday
  • Strong communication skills and customer-focused mindset
  • Proficiency with Microsoft Office and internet-based applications
  • Ability to perform effectively in a fast-paced, goal-driven environment
  • Proven capability to manage high call volumes while maintaining a professional and personable approach

Benefits to Joining Propel Bank
  • Real growth and promotion opportunities
  • Incredible, entrepreneurial culture
  • Mission-driven fintech with real customer impact
  • Competitive total rewards
  • Diverse, inclusive workplace with accommodations

Compensation Package
  • $17.00/hr

Those who meet service or hours requirements are also eligible for: monthly benefits allowance and paid holidays/vacation/sick. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
Final compensation is determined by market conditions, location, and the candidate's experience, skills, and education. This role may also be eligible for performance-based incentive programs and total compensation may include variable incentives, such as bonuses and commissions.
This posting is for an existing vacancy within our organization.
Our Culture
Propel Bank's culture is a high-performance, mission-driven, and entrepreneurial environment with strong emphasis on meritocracy, development, and inclusive, respectful ways of working in a regulated financial setting.
Commitment to Diversity & Inclusion
Propel Bank welcomes and encourages applications from all groups, including Indigenous peoples, women, visible minorities, persons with disabilities, people from gender and sexually diverse communities, and those with intersectional identities. Should you require accommodation throughout any stage of the recruitment and selection process, please specify your requirements when submitting your application and we will work with you to meet your needs.
AI Disclosure
We use AI to assist in reviewing applications and assessing candidates. These tools support our recruitment team, however, all hiring decisions are made by our trained hiring managers and recruitment professionals, not AI.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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