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No Experience Help Desk Technician Jobs in Brooklyn, NY

Replit

Help Desk Technician

New York, NY · On-site

$94K - $123K/yr

We are looking for a Help Desk Technician to provide onsite, deskside IT support at Replit's SOHO ... Experience supporting Google Workspace administration and end-user troubleshooting * Familiarity ...

Replit

Help Desk Technician

Manhattan, NY · On-site

$22 - $29.75/hr

We are looking for a Help Desk Technician to provide onsite, deskside IT support at Replit's SOHO ... Experience supporting Google Workspace administration and end-user troubleshooting * Familiarity ...

PSFCU

Help Desk Technician

Fairfield, NJ · On-site

$20 - $27.03/hr

Act as a 1st level support for the IS&T Help Desk. * Provides basic technical support for all ... Must have advanced PC experience: MS/Office products preferred. Technical background desirable Pay ...

PSFCU

Help Desk Technician

Fairfield, NJ · On-site

$20 - $27.03/hr

Act as a 1st level support for the IS&T Help Desk. * Provides basic technical support for all ... Must have advanced PC experience: MS/Office products preferred. Technical background desirable Pay ...

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How much do no experience help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for no experience help desk technician in Brooklyn, NY is $24.34, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.31 per hour, depending on experience, location, and employer.

What is a No Experience Help Desk Technician job?

A No Experience Help Desk Technician job is an entry-level IT support role that doesn't require prior professional experience. In this position, you'll assist users with technical issues, troubleshoot hardware and software problems, and provide basic customer support. Employers typically seek candidates with strong communication skills, a willingness to learn, and a foundational understanding of computers. Some companies may prefer certifications like CompTIA A+, but many provide on-the-job training. This role is a great starting point for building a career in IT.

What are the key skills and qualifications needed to thrive in the No Experience Help Desk Technician position, and why are they important?

To thrive as a No Experience Help Desk Technician, you need a basic understanding of computer systems, strong problem-solving skills, and at least a high school diploma or equivalent. Familiarity with common operating systems, help desk ticketing software, or attaining entry-level IT certifications like CompTIA IT Fundamentals or A+ can be beneficial. Effective communication, patience, and a customer-service mindset will help you excel when supporting users with varied technical backgrounds. These skills are critical for quickly troubleshooting issues while providing positive interactions and building your foundation in IT.

What kind of career growth can I expect as a No Experience Help Desk Technician?

Starting as a No Experience Help Desk Technician gives you an excellent entry point into the IT field, with many opportunities for advancement as you gain experience and develop new skills. Many technicians move up to roles such as Senior Help Desk Technician, IT Support Specialist, or even into network administration or cybersecurity after gaining hands-on experience and additional certifications. The role also exposes you to different technical areas and business processes, helping you discover your long-term interests. Employers often provide training and encourage professional development, so your career path can progress quickly with ambition and dedication.
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No Experience Help Desk Technician jobs near you

iManage Help Desk Technician - Hackensack, New Jersey

GD Resources

Hackensack, NJ • On-site

$21.75 - $29.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Hackensack, New Jersey, United States
75000.00 USD - 95000.00 USD
Our client, a top regional law firm, is seeking a Help Desk Technician for its Hackensack, New Jersey office. This is a full-time, onsite position, Monday through Friday, 9:30 a.m. 5:30 p.m.

The Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences, maintain equipment inventory, and document all support activities in the firms ticketing system.

Key Qualifications:

  • Proficiency with Microsoft Windows 11 and Microsoft 365 (particularly Outlook and Word)

  • Experience with iManage strongly preferred

  • Excellent written and verbal communication skills

  • Strong interpersonal skills and the ability to work independently or as part of a team

  • Exceptional attention to detail and documentation discipline

The role requires flexibility for occasional extended hours or shift coverage, as well as periodic travel to other firm offices for support, buildouts, and expansions. Prior experience in a law firm or professional services environment is preferred. A degree in Information Systems or a related field, or equivalent work experience, is also preferred.

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