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No Experience Help Desk Technician Jobs in Middletown, NY

Turtle

Service Desk Technician

Franklin, NJ · On-site

Turtle is redefining electrical distribution and is looking for a Service Desk Technician to join ... least 1 year of experience in an IT support role • Self-motivation, initiative, and strong ...

Healey Brothers

Entry-Level PC Helpdesk Technician

Goshen, NY · On-site

$20.75 - $28/hr

Now Hiring: Entry-Level PC Helpdesk Technician Are you someone who enjoys working with computers ... No prior IT experience needed - just bring your curiosity and eagerness to learn Why Join the ...

Healey Brothers

Entry-Level PC Helpdesk Technician

Goshen, NY · On-site

$20.75 - $28/hr

Now Hiring: Entry-Level PC Helpdesk Technician Are you someone who enjoys working with computers ... No prior IT experience needed - just bring your curiosity and eagerness to learn Why Join the ...

Alteryx

Deal Desk Analyst

Florida, NY · On-site +1

$69K - $88K/yr

No matter your role, the work you do will help organizations move faster, see more clearly, and ... years of experience in Deal Desk, Sales Operations, Finance Operations, Order Management, or a ...

Pomeroy

Deskside Support Technician

Mahwah, NJ · On-site

$20 - $25.50/hr

... Help Desk system. Responsibilities : • Troubleshoot any problems or issues that arise with ... Preferred : • Knowledge of CA USD preferred -- experience with similar ticket-tracking/request ...

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No Experience Help Desk Technician information

See Middletown, NY salary details

$12

$23

$34

How much do no experience help desk technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for no experience help desk technician in Middletown, NY is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.06 per hour, depending on experience, location, and employer.

What is a No Experience Help Desk Technician job?

A No Experience Help Desk Technician job is an entry-level IT support role that doesn't require prior professional experience. In this position, you'll assist users with technical issues, troubleshoot hardware and software problems, and provide basic customer support. Employers typically seek candidates with strong communication skills, a willingness to learn, and a foundational understanding of computers. Some companies may prefer certifications like CompTIA A+, but many provide on-the-job training. This role is a great starting point for building a career in IT.

What are the key skills and qualifications needed to thrive in the No Experience Help Desk Technician position, and why are they important?

To thrive as a No Experience Help Desk Technician, you need a basic understanding of computer systems, strong problem-solving skills, and at least a high school diploma or equivalent. Familiarity with common operating systems, help desk ticketing software, or attaining entry-level IT certifications like CompTIA IT Fundamentals or A+ can be beneficial. Effective communication, patience, and a customer-service mindset will help you excel when supporting users with varied technical backgrounds. These skills are critical for quickly troubleshooting issues while providing positive interactions and building your foundation in IT.

What kind of career growth can I expect as a No Experience Help Desk Technician?

Starting as a No Experience Help Desk Technician gives you an excellent entry point into the IT field, with many opportunities for advancement as you gain experience and develop new skills. Many technicians move up to roles such as Senior Help Desk Technician, IT Support Specialist, or even into network administration or cybersecurity after gaining hands-on experience and additional certifications. The role also exposes you to different technical areas and business processes, helping you discover your long-term interests. Employers often provide training and encourage professional development, so your career path can progress quickly with ambition and dedication.
More about No Experience Help Desk Technician jobs
What are the most commonly searched types of Help Desk Technician jobs in Middletown, NY? The most popular types of Help Desk Technician jobs in Middletown, NY are:
What are popular job titles related to No Experience Help Desk Technician jobs in Middletown, NY? For No Experience Help Desk Technician jobs in Middletown, NY, the most frequently searched job titles are:
What job categories do people searching No Experience Help Desk Technician jobs in Middletown, NY look for? The top searched job categories for No Experience Help Desk Technician jobs in Middletown, NY are:
What cities near Middletown, NY are hiring for No Experience Help Desk Technician jobs? Cities near Middletown, NY with the most No Experience Help Desk Technician job openings:
No Experience Help Desk Technician jobs near you
Infographic showing various No Experience Help Desk Technician job openings in Middletown, NY as of May 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,367 per year, or $23.3 per hour.
Help Desk Associate

Help Desk Associate

REFUAH HEALTH CENTER INC

South Fallsburg, NY • On-site

$30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Your privacy is important to us. All applications are strictly confidential.

Refuah Health is a federally qualified health center offering comprehensive care in Rockland and Sullivan Counties. We are over one hundred healthcare professionals strong with three decades’ experience providing unparalleled patient care. As an FQHC, we specialize in accessible and affordable care for low income and high-risk residents. We believe in the power of people to create great care and we are inviting the best to build their career with us!

Why Refuah?

  • Join a collegial team of coworkers
  • Five modern state of the art facilities
  • Flexible schedules for maximum work-life balance
  • No experience required. Full training provided

Job summary:

Help Desk Associate provides network support, training, and troubleshooting in a network environment. Provides support on a wide range of applications.

This position is for the South Fallsburg location, for Mid June- End of August

Duties and responsibilities:

  1. Provides technical assistance and support for issues related to computer systems, software and hardware.
  2. Direct unresolved issues to next level of support personnel.
  3. Work with windows domain environment to assign permission and perform password resets.
  4. Use internal ticketing system to accurately documents time and resolutions.
  5. Work with screen sharing software to work with users remotely.
  6. Troubleshoot basic LAN, WAN, WiFi and other network related issues.
  7. Troubleshoot and maintenance of printers, move hardware around as needed.
  8. Work with user’s eClinicalWorks (EMR) related issues.
  9. Maintain and troubleshoot S2 ID card system.
  10. Maintain and troubleshoot Shoretel Phone system.
  11. Utilize Camera system Exacq to perform investigations as required.
  12. Work with users and cell phone related issues for corporate devices.
  13. Ability to write out documentation for trainings and tutorials.
  14. Determines the most effective manner to resolve user’s technical issues and walk users through problem solving steps.

Refuah Benefits:

  • Competitive Compensation: Our salaries are in line with fair market value, reflecting your skills and dedication.
  • Comprehensive Benefits: We provide full benefits, including life, health, dental, and vision coverage, ensuring your well-being.
  • Paid Malpractice Insurance: FTCA Malpractice Coverage.
  • Financial Planning: Benefit from our 403B plan, ensuring your financial security for the future.
  • Student Loan Assistance: Our facilities are eligible for NHSC loan repayment and NYS Public Loan Forgiveness to help manage your financial burden.
  • Tax Advantages: Flexible Spending Accounts and Health Reimbursement Cards.
  • Professional Growth: Support for CME activities and medical licensure ensures you stay at the forefront of your field.
  • Work-Life Balance: Enjoy generous PTO accruals and up to 13 Paid Holidays.

  1. At least 2 years’ experience as Help Desk related field.

  2. Experience with Windows OS (7, 8, 8.1, 10) MS Office 2013, 2016

  3. Ability to work in a fast paced environment and effectively priority workload.

  4. Passion for providing excellent customer service and flexible in work hours to meet business needs. Includes ability to work remotely on select days.

  5. Good verbal and written communications is a must. This includes professional phone and email etiquette.

  6. Problem analysis/problem-solving skills required.

  7. Detail oriented.

  8. Must have integrity and secure mindset as the role has access to confidential data.

  9. Must be able to learn and support new and quickly-changing technologies.

Apply