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Night Shift Ttec Customer Service Chat Jobs in Decatur, IL

Circle K

Customer Service Representative

Clinton, IL

$15.75 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift

Circle K

Customer Service Representative

Decatur, IL

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift

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Night Shift Ttec Customer Service Chat information

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$9

$18

$26

How much do night shift ttec customer service chat jobs pay per hour?

As of May 28, 2026, the average hourly pay for night shift ttec customer service chat in Decatur, IL is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Night Shift Ttec Customer Service Chat representative, and why are they important?

To thrive as a Night Shift Ttec Customer Service Chat representative, you need excellent written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer support chat platforms, CRM systems, and basic computer applications is often required. Strong multitasking, patience, and resilience are vital soft skills for handling multiple chats and maintaining professionalism during night shifts. These skills ensure efficient issue resolution, customer satisfaction, and effective service delivery in a fast-paced, remote environment.

What are some unique challenges of working the night shift as a TTEC Customer Service Chat representative, and how can I prepare for them?

Working the night shift as a TTEC Customer Service Chat representative comes with unique challenges, including adjusting to an overnight schedule and maintaining high energy and focus during non-traditional hours. You may also experience fewer in-person interactions with colleagues, so staying connected via digital platforms is important. To prepare, establish a consistent sleep routine, create a comfortable and quiet workspace, and make use of wellness resources offered by TTEC. Staying proactive about communication and self-care can help ensure success and job satisfaction in this role.

What are Night Shift Ttec Customer Service Chat jobs?

Night Shift Ttec Customer Service Chat jobs involve assisting customers through online chat support during overnight or late evening hours. Employees in this role handle inquiries, resolve issues, and provide information about products or services in a fast-paced, virtual environment. Working the night shift often means handling customer requests when other support channels may be unavailable, requiring strong communication skills, patience, and the ability to work independently. These positions are typically remote and require reliable internet access and a quiet workspace.

What is the difference between Night Shift Ttec Customer Service Chat vs Night Shift Ttec Customer Service Phone Support?

AspectNight Shift Ttec Customer Service ChatNight Shift Ttec Customer Service Phone Support
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentOnline chat platform, remote or call centerPhone calls, remote or call center
Employer & IndustryTelecommunications, retail, tech companiesTelecommunications, retail, tech companies
Search & Comparison IntentDifferences in job duties, environment, or skillsDifferences in job duties, environment, or skills

Both roles involve providing customer support for similar industries and require comparable credentials. The main difference lies in the communication method: chat support involves online messaging, while phone support requires handling calls. Your choice depends on your preferred communication style and work environment.

What are popular job titles related to Night Shift Ttec Customer Service Chat jobs in Decatur, IL? For Night Shift Ttec Customer Service Chat jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Night Shift Ttec Customer Service Chat jobs in Decatur, IL look for? The top searched job categories for Night Shift Ttec Customer Service Chat jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Night Shift Ttec Customer Service Chat jobs? Cities near Decatur, IL with the most Night Shift Ttec Customer Service Chat job openings:
Night Shift Ttec Customer Service Chat jobs near you
Customer Service Representative

Customer Service Representative

Circle K Stores, Inc.

Decatur, IL • On-site

$15.50 - $21/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Circle K rating

4.8

Company rating: 4.8 out of 10

Based on 1,294 frontline employees who took The Breakroom Quiz

32nd of 47 rated convenience stores

Job description

Store 4700151: 501 N Main St, Decatur, Illinois 62523
Shift Availability
Days & Evenings & Overnight
Time Type
Part time
Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a Customer Service Representative, you will enjoy:
  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Weekly Bonus Potential
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great if you have:
  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements:
  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Hiring Range: $15.00 to $15.25
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
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In Spanish

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About Circle K

Sourced by ZipRecruiter

Circle K Stores are owned by Alimentation Couche-Tard, the largest convenience store operator in Canada. We are recognized for our strong food service brands, Simply Great Coffee, and of course our icy cold, flavour abundant Frosters. Our innovative store design and merchandising is second to none.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Tempe, AZ, US

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