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Night Shift Remote Content Moderator Jobs (NOW HIRING)

Ultrahuman

Applying for Call support (Night shift) Introduce Yourself: * We like the quirky, geeky, and experimental sides of people. Include three random things about you in your intro. Let us know about your ...

CommonSpirit Health

Clinical Pharmacist Telepharmacy

$121K - $144K/yr

Clinical Pharmacist Telepharmacy This is a 10/hr night shift remote position. Candidates must reside and be licensed in California. The clinical pharmacist telepharmacy provides timely, accurate, and ...

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CommonSpirit Health

Clinical Pharmacist Telepharmacy

$121K - $144K/yr

Clinical Pharmacist Telepharmacy This is a 10/hr night shift remote position. Candidates must reside and be licensed in California. The clinical pharmacist telepharmacy provides timely, accurate, and ...

New

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Night Shift Remote Content Moderator information

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$29.5K

$116.6K

$129K

How much do night shift remote content moderator jobs pay per year?

As of Jul 14, 2026, the average yearly pay for night shift remote content moderator in the United States is $116,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by night shift remote content moderators, and how can they be addressed?

Night shift remote content moderators often encounter challenges such as managing fatigue due to unconventional working hours and handling exposure to potentially disturbing content. To address these challenges, it’s important to establish a consistent sleep routine, take regular breaks, and use company-provided support resources for mental well-being. Additionally, staying connected with your team through virtual check-ins can help foster a sense of community and provide opportunities to share coping strategies.

What is a Night Shift Remote Content Moderator?

A Night Shift Remote Content Moderator is a professional responsible for reviewing and monitoring user-generated content on websites or social media platforms during nighttime hours, usually from a remote location. Their main duties include ensuring content adheres to community guidelines, flagging or removing inappropriate material, and sometimes responding to user reports. Working night shifts helps provide 24/7 content oversight, especially for global platforms. This role often requires strong attention to detail, good judgment, and the ability to work independently. It is essential for maintaining a safe and respectful online environment during non-traditional work hours.

What are the key skills and qualifications needed to thrive as a Night Shift Remote Content Moderator, and why are they important?

To thrive as a Night Shift Remote Content Moderator, you need strong attention to detail, critical thinking, and familiarity with content policies, typically supported by a high school diploma or equivalent. Proficiency with content management systems, moderation tools, and communication platforms is commonly required. Excellent judgment, emotional resilience, and effective communication are vital soft skills for managing sensitive materials and interacting with global teams. These skills ensure consistent enforcement of guidelines, maintain platform safety, and uphold user trust during non-standard hours.
More about Night Shift Remote Content Moderator jobs
What cities are hiring for Night Shift Remote Content Moderator jobs? Cities with the most Night Shift Remote Content Moderator job openings:
What are the most commonly searched types of Shift Remote Content Moderator jobs? The most popular types of Shift Remote Content Moderator jobs are:
What states have the most Night Shift Remote Content Moderator jobs? States with the most job openings for Night Shift Remote Content Moderator jobs include:
What job categories do people searching Night Shift Remote Content Moderator jobs look for? The top searched job categories for Night Shift Remote Content Moderator jobs are:
Night Shift Remote Content Moderator jobs near you
Infographic showing various Night Shift Remote Content Moderator job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $116,615 per year, or $56.1 per hour.

User Experience Athlete - Call Support, Night Shift (Remote)

Ultrahuman

San Francisco, CA • On-site, Remote

Full-time

Re-posted 26 days ago

Job description

About Ultrahuman:Ultrahuman is the world's most comprehensive self-quantification platform. Ultrahuman's products include the Ultrahuman Ring AIR, world's lightest sleep-tracking wearable, Ultrahuman M1, a continuous glucose monitoring platform, Blood Vision, a preventive blood testing platform with the pioneering UltraTrace™ technology and Ultrahuman Home, a revolutionary health device for your home. By collating a large set of biomarkers on an integrated platform, Ultrahuman is able to create a grand unified view of the human body.
About the Role:As a User Experience Athlete - Call support, you will be at the heart of our ecosystem, closely working with all stakeholders to drive our success. You will ensure that you represent our values, mission, and brand image accurately. You will be a core pillar of the Customer support team, that can make or break us, at Ultrahuman. If you are a good listener, love solving problems, and have great attention to detail, embracing the night owl life (from 8.00 PM to 08.00 AM IST) we would love to connect with you!
Key Responsibilities:
Handle High Volumes of Calls:
  • Manage and resolve a large volume of inbound calls professionally and efficiently.
  • Ensure adherence to response time SLAs and maintain a high standard of service quality.

User Communication:
  • Communicate clearly and effectively with users, adapting to various accents and communication styles typical of users from the US, UK, EU, UAE and rest of the world.
  • Demonstrate excellent listening skills to understand user concerns and provide tailored solutions.

Troubleshooting and Problem Solving:
  • Provide accurate information and resolutions for user queries regarding Ultrahuman products and services.
  • Identify patterns in user issues and escalate complex problems to the appropriate teams.

Proactive Follow-Ups:
  • Send outbound emails to provide updates or confirm resolutions for users, ensuring clear and concise communication.
  • Keep users informed about the status of their queries, building trust and rapport.
  • Ensure tickets are raised correctly, monitored to closure.

Adaptability:
  • Quickly adapt to the needs of users from different regions, adjusting your communication approach to align with cultural and linguistic nuances.
  • Stay updated on product knowledge, new features, and updates to provide informed help and support.

Customer Empathy and Patience:
  • Approach each interaction with empathy and patience, ensuring users feel valued and understood.
  • Handle challenging conversations with professionalism and maintain composure under pressure.

Documentation and Reporting:
  • Accurately document user interactions, key issues, and resolutions in the system for future reference.
  • Provide detailed feedback to internal teams to aid in improving processes and user experience.

Team Collaboration:
  • Work closely with cross-functional teams, including technical support, product, operations and engineering teams, to resolve user issues effectively.
  • Share insights and collaborate with teammates to continuously improve service delivery.

Requirements:
  • Experience: Prior experience in call support (Min of 1 year) , particularly in managing international clients, is highly preferred.
  • Must have: A background in sports (preferably an athlete), health, fitness, and related areas.
  • Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate thoughts clearly and concisely.
  • Language Proficiency: Strong command of English, with an ability to understand and adapt to various regional accents.
  • Problem-Solving: Strong analytical skills to diagnose and resolve user concerns effectively.
  • Tech Savviness: Comfortable using CRM tools, payment gateway tools, workspace tools like slack, call support systems, and other relevant softwares.
  • Availability: Must work night shifts to align with international time zones.
  • Adaptability: Ability to handle diverse user profiles and dynamically adjust communication styles.
  • Empathy: A user-first mindset with a commitment to delivering exceptional experiences.

Perks:
  • Work remotely from the comfort of your home.
  • Opportunity to be part of a mission-driven team revolutionising health and fitness.
  • A dynamic and inclusive work culture that fosters growth and learning.

If you're ready to be the voice of Ultrahuman, delivering excellence in every interaction, apply now to join our team!
To Apply:
Send across a Loom Video answering the following questions to [email protected] with the subject line as: Applying for Call support (Night shift)
Introduce Yourself:
  • We like the quirky, geeky, and experimental sides of people. Include three random things about you in your intro. Let us know about your personality, unconventionally!

Why Ultrahuman and Call Support?
  • What excites you about being the voice of Ultrahuman? How do you see yourself making an impact by supporting our global user base through call support? Share how your skills and passion align with the demands of this role.

Customer Experience:
  • In your opinion, what's the distinguishing factor between good and great customer experience?

Situational Question:
  • Imagine you are on a call with a user from the US who is frustrated because their Ultrahuman ring's battery isn't lasting more than 24 hours. Record yourself role-playing how you would handle this situation.
  • Walk us through the process of how you would address their concern, empathize with their frustration, build rapport with the user, provide a potential resolution, and outline any next steps you would take (e.g., sending an email update or escalating to technical support). Ensure your tone is professional, empathetic, and solution-oriented and most importantly friendly.

Assignment Objective:
  • We want to see how you think on your feet and adapt to real-life scenarios. This assignment will help us evaluate:
  • Your communication skills, including clarity and adaptability to different accents.
  • Your problem-solving approach and ability to de-escalate challenging situations.
  • Your ability to convey empathy and build trust over the phone.

Excited to join our team? Submit your Loom video and let's hear what you've got!

Apply