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Night Shift Manager Jobs in Springfield, MA (NOW HIRING)

Taco Bell

Closing Shift Manager

Ware, MA · On-site

$18/hr

Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated ... Able to work at night/overnight hours * Must be at least 18 years old. * High School Diploma or GED ...

Taco Bell

Overnight Shift Manager

Ware, MA

$18/hr

Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated ... Able to work at night/overnight hours * Must be at least 18 years old. * High School Diploma or GED ...

Taco Bell

Overnight Shift Manager

Ware, MA

$18/hr

Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated ... Able to work at night/overnight hours * Must be at least 18 years old. * High School Diploma or GED ...

Taco Bell

Closing Shift Manager

Ware, MA · On-site

$18/hr

Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated ... Able to work at night/overnight hours * Must be at least 18 years old. * High School Diploma or GED ...

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Night Shift Manager information

See Springfield, MA salary details

$8

$15

$26

How much do night shift manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for night shift manager in Springfield, MA is $15.16, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $16.30 per hour, depending on experience, location, and employer.

What's the best night shift manager job?

The best night shift manager jobs are typically in industries like manufacturing, healthcare, or logistics, where 24-hour operations are common. These roles often require strong leadership, organizational skills, and the ability to manage staff during overnight hours, with some positions offering higher pay or additional shift differentials for night work.

What are the key skills and qualifications needed to thrive as a night shift manager, and why are they important?

To thrive as a Night Shift Manager, you generally need strong leadership abilities, experience in operations or logistics management, and a relevant educational background such as a degree in business or management. Familiarity with scheduling software, incident reporting systems, and safety compliance tools is essential for overseeing night operations. Excellent communication, problem-solving, and conflict resolution skills help you manage diverse teams and handle unexpected challenges. These competencies are crucial for maintaining productivity, safety, and effective team performance during off-hours.

What is a night shift manager?

Night Shift Managers are supervisors responsible for overseeing operations, staff, and safety during the nighttime hours in various industries such as hospitality, manufacturing, healthcare, or retail. Their duties typically include managing employees, handling emergencies, ensuring tasks are completed efficiently, and maintaining security. They often act as the main point of contact for any issues that arise during the night shift and are expected to enforce company policies and procedures. A successful Night Shift Manager must have strong leadership and problem-solving skills, as well as the ability to work independently.

What are some common challenges faced by a night shift manager, and how can they be addressed?

Night Shift Managers often encounter challenges such as managing a smaller team, handling unexpected issues with limited support, and ensuring staff engagement during late hours. To address these, strong communication and proactive planning are key, as is fostering a supportive team culture to maintain morale. Additionally, regular check-ins with day-shift counterparts help ensure smooth handovers and continuity in operations.

What is the difference between Night Shift Manager vs Night Supervisor?

AspectNight Shift ManagerNight Supervisor
ResponsibilitiesOversees entire night operations, manages staff, handles escalationsSupervises shift staff, ensures tasks are completed, reports issues
CredentialsTypically requires management experience, sometimes certificationsOften requires supervisory experience, sometimes certifications
Work EnvironmentIncludes administrative tasks, decision-making, team leadershipFocuses on direct supervision, operational oversight
Industry UsageCommon in retail, manufacturing, logisticsCommon in retail, hospitality, warehouses

While both roles involve overseeing night operations, the Night Shift Manager has broader responsibilities, including strategic decision-making and staff management, whereas the Night Supervisor focuses on supervising shift activities and ensuring operational tasks are completed efficiently.

What are popular job titles related to Night Shift Manager jobs in Springfield, MA?

For Night Shift Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Night Shift Manager jobs in Springfield, MA look for?

The top searched job categories for Night Shift Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Night Shift Manager jobs?

Cities near Springfield, MA with the most Night Shift Manager job openings:

Night Shift Manager jobs near you
Infographic showing various Night Shift Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $31,534 per year, or $15.2 per hour.

Shift Manager - Late Night/Closing Shift

Wendy's

Bloomfield, CT

$15 - $19/hr

Other

Re-posted 27 days ago

Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,338 frontline employees who took The Breakroom Quiz

79th of 106 rated fast food restaurants

Job description

Position Overview

The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.


Key Responsibilities

  • Train, monitor, and reinforce food safety procedures to crew members
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close
  • Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer"
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees
  • Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Follow up and ensure resolution of VOC issues as needed
  • Onboard new hires in Workday


Qualifications

  • High School Diploma, GED or equivalent preferred
  • Must be at least 18 years of age
  • 6 months or more of restaurant, retail, customer service focused, or equivalent experience
  • Available for full time and close/ shifts
  • Certification for Open/Close Shift Manager 
  • Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
  • Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time 
  • Position requires the use of a headset. Frequent lifting and carrying (at times up to 50 lbs.), reaching, pushing, pulling, bending, kneeling and stooping is involved
  • Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate
  • Must have or be willing to obtain ServSafe certification by end of training

What Wendy's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Wendy's logo

About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969

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