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Night Shift It Support Jobs in Decatur, GA (NOW HIRING)

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS ... Shift from reactive firefighting to proactive monitoring to prevent issues before they happen.

Title: IT Support Specialist | Systems & Application Support Location: Onsite -- Tucker, GA Duration: Contract | Full-Time | 6-Month Contract We are seeking an IT Support Specialist (also known as a ...

Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...

Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...

IT Support

Alpharetta, GA ยท On-site

$20 - $24/hr

Title: IT Customer Support Location: Alpharetta, GA 30005 Duration: 6-12 Months Pay: $24/hr on W2 THE TEAM The Platform Solution Management team at Parametric: โ€ข We are responsible for defining and ...

IT Support Specialist

Atlanta, GA ยท On-site

$70K - $85K/yr

YOUR MISSION As an IT Support Specialist , you'll provide corporate IT support and systems administration for Sprinter Health's internal workforce. Working under the guidance of the Senior Manager of ...

We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...

The IT Support Technician plays a key role in delivering high-quality technical support to all employees, providing timely and effective troubleshooting across desktop hardware, software, and mobile ...

New

We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on-site position that ...

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

The IT Support Analyst will provide primary technical support, onsite and remotely, to end-users on various technical issues and problems on multiple platforms including desktops, laptops, mobile ...

The IT Support Analyst will provide primary technical support, onsite and remotely, to end-users on various technical issues and problems on multiple platforms including desktops, laptops, mobile ...

The IT Support Analyst will provide primary technical support, onsite and remotely, to end-users on various technical issues and problems on multiple platforms including desktops, laptops, mobile ...

Title: Senior IT Support Specialist | Cloud & Infrastructure Support Location: Onsite -- Conyers, GA (Metro Atlanta) Duration: Contract | Full-Time | ~2-Month Contract (potential extension) We are ...

Support Growth. At Guardian Pharmacy, technology is critical to delivering exceptional service - and behind every successful operation is a responsive, solutions-focused IT team. We're looking for an ...

The IT Support Analyst will provide primary technical support, onsite and remotely, to end-users on various technical issues and problems on multiple platforms including desktops, laptops, mobile ...

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Night Shift It Support information

See Decatur, GA salary details

$15

$23

$47

How much do night shift it support jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for night shift it support in Decatur, GA is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $26.73 per hour, depending on experience, location, and employer.

What are Night Shift IT Support jobs?

Night Shift IT Support jobs involve providing technical assistance and troubleshooting services during overnight hours, typically when regular business staff are not present. Responsibilities often include monitoring systems, responding to alerts, resolving urgent issues, and ensuring that IT infrastructure remains operational around the clock. These roles are vital for organizations that operate 24/7 or require continuous uptime for their systems and networks. Night shift IT support professionals may work onsite or remotely, depending on the company's needs.

What is the difference between Night Shift IT Support vs Help Desk Technician?

AspectNight Shift IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentNight shifts, on-site or remote, troubleshootingDay shifts, office-based, customer support
Industry UsageIT support, network management, system maintenanceCustomer service, technical support, troubleshooting

Night Shift IT Support and Help Desk Technicians both require technical certifications and involve troubleshooting. However, Night Shift IT Support typically works during night hours focusing on system maintenance and network issues, while Help Desk Technicians usually work during the day providing customer support. Both roles are essential in IT support but differ mainly in work hours and primary responsibilities.

What are some common challenges faced by Night Shift IT Support professionals, and how can they be managed?

Night Shift IT Support professionals often handle critical system maintenance, after-hours troubleshooting, and urgent incident response when most staff are offline. Challenges include managing workload with limited onsite resources, addressing issues independently, and maintaining alertness during overnight hours. Building strong documentation habits, utilizing effective communication tools for handovers, and prioritizing self-care (like regular breaks and healthy routines) can help manage these challenges and ensure smooth IT operations during off-peak times.

What are the key skills and qualifications needed to thrive as a Night Shift IT Support specialist, and why are they important?

To thrive as a Night Shift IT Support specialist, you need strong problem-solving skills, a solid understanding of computer systems, networks, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote troubleshooting tools, and certifications like CompTIA A+ or Microsoft Certified are often required. Excellent communication, patience, and the ability to work independently are crucial soft skills for managing issues when resources may be limited. These skills ensure quick resolution of technical problems and maintain essential IT operations during off-hours, minimizing business disruptions.
What are popular job titles related to Night Shift It Support jobs in Decatur, GA? For Night Shift It Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Night Shift It Support jobs in Decatur, GA look for? The top searched job categories for Night Shift It Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Night Shift It Support jobs? Cities near Decatur, GA with the most Night Shift It Support job openings:
Infographic showing various Night Shift It Support job openings in Decatur, GA as of June 2026, with employment types broken down into 6% As Needed, 55% Full Time, 6% Part Time, 27% Contract, and 6% Nights. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $49,574 per year, or $23.8 per hour.
IT Support

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

Description
About Ortho Sport and Spine Physicians:
Ortho Sport and Spine Physicians is a leading medical practice specializing in orthopedic and spine care. Our mission is to provide exceptional patient care and innovative treatment options to improve the quality of life for our patients. As part of our commitment to excellence, we are seeking an IT Support Specialist to join our team and contribute to our continued success.
Job Summary:
As an IT Support Specialist at Ortho Sport and Spine Physicians, you will play a critical role in ensuring the smooth operation of our information technology systems. You will provide advanced technical support to our staff, diagnose, and resolve complex IT issues, and help maintain our network infrastructure. This position requires a strong knowledge of IT systems, exceptional problem-solving skills, and excellent customer service abilities.
Key Responsibilities:
  1. Technical Support: Provide technical support to end-users, including diagnosing and resolving hardware, software, and network issues promptly and efficiently.
  2. System Maintenance: Assist in the maintenance and administration of the organization's IT infrastructure, including servers, workstations, and network devices.
  3. Software Management: Install, configure, and update software applications as needed, ensuring compliance with licensing agreements and security protocols.
  4. Hardware Management: Manage hardware inventory, perform equipment upgrades, and coordinate with vendors for hardware repairs and replacements.
  5. User Training: Train end-users on proper IT procedures and best practices to enhance productivity and security awareness.
  6. Security Compliance: Monitor and enforce IT security policies and procedures to protect sensitive data and ensure compliance with industry regulations.
  7. Troubleshooting: Investigate and resolve complex technical issues, escalating to higher levels of support when necessary.
  8. Documentation: Maintain accurate records of IT equipment, configurations, and support activities.
  9. Collaboration: Collaborate with other IT team members, vendors, and external partners to implement IT projects and solutions effectively.
  10. Other duties as assigned by manager.

Qualifications:
  • Bachelor's degree in information technology, Computer Science, or a related field preferred.
  • Must be willing to travel 10% of the time overnight.
  • Regular travel to local GA clinics required with mileage reimbursement.
  • Proven experience in an IT support role or similar position.
  • Strong knowledge of Microsoft Windows and Office products.
  • Familiarity with networking concepts, protocols, and hardware.
  • Excellent problem-solving and troubleshooting skills.
  • Strong customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified IT Professional) are a plus.

Benefits and Perks:
  • Work-Life Balance: Enjoy a balanced life with paid time off and the flexibility to take care of personal commitments.
  • Holiday Cheer: Celebrate and spend time with loved ones with eight paid holidays throughout the year.
  • Professional Growth: We invest in your career development with professional development assistance, empowering you to expand your knowledge and skills.
  • Comprehensive Coverage: Your health and well-being are essential to us. We provide medical, dental, and vision insurance coverage.
  • Sailing into the Future: Secure your financial future with a 401k plan and company-matched contributions, preparing you for your next journey beyond work.

Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices based on race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
Required Skills