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Night Shift Desktop Support Manager Jobs in Fond du Lac, WI

Quad is seeking a Night Shift General Laborer Ink Manufacturer for our Hartford, WI CR/T location ... Adoption & surrogacy support, pet insurance, and more. * A culture that values innovation, safety ...

Quad is seeking a Night Shift General Laborer Ink Manufacturer for our Hartford, WI CR/T location ... Adoption & surrogacy support, pet insurance, and more. * A culture that values innovation, safety ...

Quad is seeking a Night Shift General Laborer Ink Manufacturer for our Hartford, WI CR/T location ... Adoption & surrogacy support, pet insurance, and more. * A culture that values innovation, safety ...

Quad is seeking a Night Shift General Laborer Ink Manufacturer for our Hartford, WI CR/T location ... Adoption & surrogacy support, pet insurance, and more. * A culture that values innovation, safety ...

... $3 Night shift premium (6pm - 6am) and $2.25 Weekend shift premium (Saturday and Sunday shifts ... and supporting the communities in which we live and work. If you want to learn more about our ...

... $3 Night shift premium (6pm - 6am) and $2.25 Weekend shift premium (Saturday and Sunday shifts ... and supporting the communities in which we live and work. If you want to learn more about our ...

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Night Shift Desktop Support Manager information

See Fond du Lac, WI salary details

$14

$35

$59

How much do night shift desktop support manager jobs pay per hour?

As of May 27, 2026, the average hourly pay for night shift desktop support manager in Fond du Lac, WI is $35.65, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $47.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Night Shift Desktop Support Manager, and why are they important?

To thrive as a Night Shift Desktop Support Manager, you need expertise in IT support, troubleshooting, and team leadership, typically backed by a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, problem-solving, and the ability to manage stress during off-hours are vital soft skills for this role. These skills ensure efficient issue resolution, maintain team performance, and uphold service quality during critical overnight operations.

How does a Night Shift Desktop Support Manager typically coordinate with daytime IT teams to ensure seamless support coverage?

A Night Shift Desktop Support Manager usually maintains close communication with daytime IT teams through detailed shift handover reports, regular status meetings, and shared documentation. This coordination ensures that unresolved issues, system updates, and critical incidents are clearly communicated between shifts. Many organizations also use ticketing systems to track ongoing support requests, enabling managers to assign priorities and follow up on outstanding tasks. Effective collaboration helps minimize service gaps and maintains consistent support for users around the clock.

What does a Night Shift Desktop Support Manager do?

A Night Shift Desktop Support Manager oversees IT support operations during overnight hours, ensuring that all technical issues related to desktop computers, networks, and user accounts are resolved promptly. They manage a team of support technicians, coordinate workflows, and provide guidance on troubleshooting complex problems. Their responsibilities also include monitoring system performance, maintaining documentation, and communicating with other IT teams to ensure seamless 24/7 support coverage. This role is crucial in organizations that operate around the clock or have critical systems that require constant availability.

What is the difference between Night Shift Desktop Support Manager vs Desktop Support Specialist?

AspectNight Shift Desktop Support ManagerDesktop Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOvernight shift, team management, operational oversightDaytime or flexible hours, direct user support, troubleshooting
ResponsibilitiesManaging support teams, overseeing incident resolution, ensuring service continuityProviding technical support, troubleshooting hardware/software issues, assisting users

The Night Shift Desktop Support Manager focuses on supervising support teams during overnight hours, ensuring smooth operations and incident management. In contrast, the Desktop Support Specialist primarily handles direct user support and technical troubleshooting during regular hours. Both roles require technical certifications, but the managerial position emphasizes team oversight and operational responsibilities.

What cities near Fond du Lac, WI are hiring for Night Shift Desktop Support Manager jobs? Cities near Fond du Lac, WI with the most Night Shift Desktop Support Manager job openings:
Infographic showing various Night Shift Desktop Support Manager job openings in Fond du Lac, WI as of May 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $74,153 per year, or $35.7 per hour.
Night Shift General Laborer Ink Maker

Night Shift General Laborer Ink Maker

Quad

Hartford, WI

$20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Quad rating

6.8

Company rating: 6.8 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

408th of 511 rated manufacturers


Job description

As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best— for ourselves and our clients. At our core, we're a company that believes we can always create a better way.

Quad is seeking a Night Shift General Laborer Ink Manufacturer for our Hartford, WI CR/T location (please note this is not the Print Plant off of Hwy. 60).

About CR/T

Founded in 1982, Chemical Research/Technology (CR/T) is Quad's ink manufacturing subsidiary. As one of the largest ink manufacturers in the country, it is responsible for the development, testing, and support of inks, coatings, and related materials used in Quad's print and manufacturing operations. The team focuses on formulation, material performance, and process compatibility to ensure consistent production outcomes across platforms.

About the Role

Join a specialized team at Quad's CR/T facility, where we manufacture the resins and inks that power our printing operations nationwide. As an Ink Maker, you'll play a key role in manufacturing the ink by the use of manufacturing equipment such as vertical post mixers, twin screw extruders, horizontal bead, and 3 roll mills, as well as dry powder feed systems. Other responsibilities include forklift operation, along with railcar and tanker truck unloading. The starting wage for this position is up to $20.00 / hour or more, depending on experience. You will receive an additional $3.00 night shift premium for working the night shift. This is a hands-on role in a dynamic industrial environment—not a traditional print shop.

Qualifications

  • Ability to work a 12-hour night shift, from 7 p.m. - 7 a.m. (Monday-Wednesday) , with opportunities for overtime.
  • The successful candidate must be able to thrive in a team environment and work independently with minimal supervision.
  • Experience in pigment ink manufacturing is desirable; however, we are willing to train the right candidate.
  • Previous forklift experience is a plus, but we are willing to train the right candidate.
  • A working knowledge of Microsoft Office/Windows-based software is strongly desired.
  • The ability to perform basic math calculations is essential.
  • The ability to lift 50 lbs. or greater is required.

What We Offer

  • Competitive hourly pay with overtime opportunities.
  • Comprehensive benefits: medical, dental, vision, disability, and life insurance.
  • Paid time off, paid parental leave, and short-term disability.
  • 401(k) with annual discretionary company match.
  • Adoption & surrogacy support, pet insurance, and more.
  • A culture that values innovation, safety, and long-term career growth.

Ready to join a team that values your skills and supports your growth? Apply today and become part of Quad's commitment to excellence in ink manufacturing.

We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.

Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

Drug-Free Workplace


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