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Nextgen Administrator Jobs (NOW HIRING)

NextGen IT Inc.

SYSTEM ADMINISTRATOR

Chicago, IL · On-site

IT System Admin Chicago Contract About the Role We're looking for an experienced IT Support Systems Administrator to join our team. This role is a great fit for someone who thrives on variety one ...

Menlo Church

Associate Family Pastor

Mountain View, CA · On-site

$90K - $110K/yr

In addition, you'll collaborate strategically with our Central NextGen Team (Director of NextGen, Events & Curriculum Coordinator and Central Ministries Admin) while strategically leading at your ...

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Nextgen Administrator information

What are the key skills and qualifications needed to thrive as a Nextgen administrator?

To thrive as a Nextgen Administrator, you need a strong understanding of electronic health records (EHR) administration, healthcare IT systems, and database management, often supported by relevant degrees or certifications in health informatics or IT. Familiarity with NextGen EHR software, workflow customization, system integration, and troubleshooting tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills set outstanding professionals apart in this field. These skills are crucial for ensuring smooth EHR operations, data accuracy, and user support in healthcare organizations.

What is a Nextgen administrator?

A Nextgen Administrator is a professional responsible for managing and maintaining the NextGen Healthcare EHR (Electronic Health Record) and practice management systems within a healthcare organization. Their duties include configuring system settings, providing user support, troubleshooting technical issues, and ensuring data security and compliance. They also coordinate software updates, train staff on system use, and optimize workflows to improve efficiency and patient care. Nextgen Administrators play a key role in enabling healthcare providers to deliver quality services by ensuring that the NextGen system operates smoothly and effectively.

What are some common challenges faced by a Nextgen administrator, and how can they be addressed?

Nextgen Administrators often encounter challenges related to system upgrades, user training, and maintaining data integrity within the NextGen EHR platform. Staying current with software updates and managing downtime during upgrades can be demanding but is essential for system reliability. Additionally, ensuring all users are properly trained and troubleshooting user issues requires strong communication and problem-solving skills. Collaborating closely with IT, clinical staff, and vendors helps address these challenges and ensures smooth daily operations.
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Infographic showing various Nextgen Administrator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

SYSTEM ADMINISTRATOR

NextGen IT Inc.

Chicago, IL • On-site

Other

Posted 4 days ago

Job description

IT System Admin

Chicago

Contract

About the Role

We're looking for an experienced IT Support Systems Administrator to join our team. This role is a great fit for someone who thrives on variety one moment troubleshooting a laptop issue, the next configuring device management policies, and the next setting up AV for an all-hands meeting. You'll be a go-to resource for employees across Windows, Mac, and Google Workspace environments, ensuring our team has the tools and support they need to do their best work.

Responsibilities

  • Provide day-to-day technical support to employees, resolving hardware, software, and connectivity issues across Windows and macOS devices
  • Manage and maintain endpoints using MDM (Mobile Device Management) tools, including enrollment, configuration profiles, patching, and compliance policies
  • Administer Windows systems, including user accounts, permissions, group policies, and general system maintenance
  • Administer Google Workspace (Google System Administration), including user provisioning, groups, shared drives, security settings, and troubleshooting
  • Set up, operate, and troubleshoot AV equipment for meetings, town halls, and other company events
  • Support and Monitor Security Risks and Enforce compliance policies and remediation. Strong Cyber knowledge and ability to train our users on best practices and internal tools for keeping company data safe.
  • Provide on-site event support, including conference room setup, video conferencing systems, and live event technical needs
  • Manage IT asset inventory, including procurement, deployment, and decommissioning of hardware
  • Respond to and resolve helpdesk tickets in a timely, professional manner, maintaining clear communication with end users
  • Document processes, common issues, and solutions to build out internal knowledge base resources
  • Onboard and offboard employees, ensuring accounts, devices, and access are set up or removed correctly and securely
  • Identify recurring issues and recommend process or tooling improvements to reduce future support burden
  • Support networking basics as needed (Wi-Fi, VPN, printers, conference room connectivity)

What You'll Bring

  • 4+ years of experience in an IT support, helpdesk, or systems administration role
  • Hands-on experience supporting both Windows and macOS environments
  • Experience with MDM platforms (e.g., JAMF, Intune, Kandji, or similar) for device enrollment and management
  • Experience with Windows system administration (Active Directory, Group Policy, or similar)
  • Experience with Google Workspace administration (user management, security settings, Google Admin console)
  • Experience setting up and troubleshooting AV equipment (video conferencing systems, microphones, displays, etc.)
  • Experience providing event support, including setup and live troubleshooting for meetings and company events
  • Strong customer service orientation with the ability to explain technical concepts clearly to non-technical users
  • Solid troubleshooting skills and a methodical approach to diagnosing issues
  • Ability to prioritize and manage multiple requests in a fast-paced environment
  • Excellent written and verbal communication skills

Nice to Have

  • Relevant certifications (CompTIA A+, Network+, JAMF Certified Admin, Google Workspace Administrator, Microsoft certifications, Cyber Security CISSP, etc.)
  • Experience supporting a hybrid or multi-office workforce
  • Basic scripting knowledge (Bash, PowerShell, or similar) for automating repetitive tasks
  • Familiarity with ticketing systems (e.g., Zendesk, Jira Service Management, ServiceNow)

Apply