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Newlane Jobs (NOW HIRING)

WSFS Bank

Finance Coordinator

Philadelphia, PA · On-site

$53K - $88K/yr

NewLane Finance Company ("NewLane") is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "Business Lending Done Right", and our strategy is to ...

WSFS Bank

Finance Coordinator

Philadelphia, PA

$53K - $88K/yr

NewLane Finance Company ("NewLane") is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "Business Lending Done Right", and our strategy is to ...

WSFS Bank

Business Developer

Philadelphia, PA · On-site

NewLane Finance (www.newlanefinance.com) is a commercial equipment finance company, serving small and mid-size business nationwide. Our mantra is "business lending done right", and our strategy is to ...

Wsfsbank

Finance Coordinator

Philadelphia, PA

$53K - $88K/yr

NewLane Finance Company ("NewLane") is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "Business Lending Done Right", and our strategy is to ...

WSFS Bank

Financial Reporting Analyst

Philadelphia, PA · On-site

$53K - $88K/yr

NewLane Finance is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "business lending done right", and our strategy is to revolutionize small ...

Wsfsbank

Financial Reporting Analyst

Philadelphia, PA

$53K - $88K/yr

NewLane Finance is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "business lending done right", and our strategy is to revolutionize small ...

WSFS Bank

Business Developer

Philadelphia, PA

NewLane Finance (www.newlanefinance.com) is a commercial equipment finance company, serving small and mid-size business nationwide. Our mantra is "business lending done right", and our strategy is to ...

WSFS Bank

Financial Reporting Analyst

Philadelphia, PA

$53K - $88K/yr

NewLane Finance is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "business lending done right", and our strategy is to revolutionize small ...

Wsfsbank

Business Developer

Philadelphia, PA

NewLane Finance (www.newlanefinance.com) is a commercial equipment finance company, serving small and mid-size business nationwide. Our mantra is "business lending done right", and our strategy is to ...

Wsfsbank

Data Reporting Analyst

Philadelphia, PA · On-site

$64K - $105K/yr

NewLane Finance is a commercial equipment finance company serving small and mid-sized businesses nationwide. Our mantra is "business lending done right". Our strategy is to revolutionize small ...

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All JobsNewlane Jobs

Newlane information

What are Newlane jobs?

Newlane jobs typically refer to employment opportunities at Newlane University, an accredited online university. These positions may include teaching roles, administrative jobs, student support services, and technical support. Employees at Newlane contribute to providing affordable, accessible online education, often working remotely or in flexible arrangements. The university values innovation, student success, and a commitment to expanding educational access.

What is a Newlane job?

A Newlane job refers to a role at Newlane, a company or platform that provides specific services or products. The job responsibilities vary based on the position but typically align with the company's mission and goals. To learn more about job openings, requirements, and opportunities at Newlane, you can check their official website or job listings.

What are the key skills and qualifications needed to thrive as a Newlane, and why are they important?

I'm sorry, but 'Newlane' is not recognized as a real-world professional occupation, so I cannot provide an appropriate response.

How does a role at Newlane typically involve collaboration across different departments, and what can applicants expect in terms of teamwork?

At Newlane, cross-functional collaboration is an integral part of daily operations. Team members frequently work alongside colleagues from product development, customer support, and marketing to deliver seamless solutions and enhance client satisfaction. Applicants can expect regular team meetings, agile project management practices, and opportunities to contribute ideas across departments. This collaborative environment not only facilitates professional growth but also encourages innovation and shared responsibility for achieving company goals.

What is the difference between Newlane vs Customer Support Specialist?

AspectNewlaneCustomer Support Specialist
Required CredentialsTypically no formal certifications, but knowledge of digital platforms helpfulHigh school diploma or equivalent; certifications in customer service preferred
Work EnvironmentOffice or remote, tech-focused environmentOffice, call centers, or remote customer service settings
Industry UsageFinancial technology, digital banking, and online servicesRetail, telecommunications, and service industries
Common Search/ComparisonOften compared for roles in digital finance and tech companiesCompared for roles in customer service and client support

While Newlane focuses on digital financial services and fintech solutions, Customer Support Specialists provide direct assistance to customers across various industries. The roles differ mainly in industry focus and required technical knowledge, but both involve client interaction and problem-solving skills.

More about Newlane jobs
What are the most commonly searched types of Newlane jobs? The most popular types of Newlane jobs are:
What job categories do people searching Newlane jobs look for? The top searched job categories for Newlane jobs are:
Newlane jobs near you
Infographic showing various Newlane job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution.
Customer Service Specialist

Customer Service Specialist

NewLane Finance

Philadelphia, PA

$48K - $79K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

NewLane Finance is a commercial equipment finance company, serving small and mid-size businesses nationwide. Our mantra is "business lending done right", and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience, and Customer Solution. Our products and services are offered to the business community primarily through financing programs with equipment manufacturers, distributors, and dealers. NewLane Finance is powered by a $24B financial organization.


NewLane Finance is immediately seeking a positive Customer Solution Specialist with strong skills in, but not limited to, clear communication, attentiveness, and time management. This position will be reporting to the Director of Customer Service of NewLane Finance.


Essential Functions:

  • General knowledge of commercial equipment financing and the products thereof.
  • Ability to communicate with customers clearly and concisely.
  • Respond to customer calls with accuracy and first contact resolution approach.
  • Answer customer calls and emails while rectifying all concerns or issues, including but not limited to:
  • Company issues, address changes, invoicing, late charges, payment history, payment options, property tax, sales tax, miscellaneous fees, and other concerns.
  • Respond to written inquiries received via email, fax and/or mail.
  • Broad understanding of accounts receivable, payment application and account reconciliation.
  • Adhere to compliance of Documented Policy & Procedure; both departmental and organizational.
  • Maintain customer records by updating account information after each correspondence with customer.
  • Willingness to learn new technology, processes, and procedures.
  • Assist and complete additional tasks/duties deemed needed by management.
  • Assist with Collections with outbound campaigns when needed.


Requirements:

  • The successful candidate will possess a positive and “customer-centric” attitude, adhering to the core values of NewLane Finance.
  • Candidate must have a “business” mindset, with an understanding of the financial services industry – including an ability to understand all facets of financial services, such as leasing, secured lending and asset management.
  • Two to Five years in relevant Customer Solution experience. Leasing/financial industry/banking sector is preferred.
  • Exceptional organizational skills.
  • Ability to work autonomously while displaying excellent written and verbal communication skills.
  • Detail oriented and ability to remain patient and professional when interacting with customers.
  • Ability to manage time and working efficiently without sacrificing quality.
  • Proficient computer skills including MS Office Suite and ability to learn various proprietary software programs.


The successful candidate will receive a competitive compensation package, excellent benefit package to include: Health, Rx, Dental, Vision, Life Insurance (Company Paid), AD&D Insurance, Additional Voluntary Life Insurance, Short Term/Long Term Disability Insurance, Flexible Spending, 401(k) with match, generous PTO and much more…

NewLane Finance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

NewLane Finance will not be able to provide Relocation or Sponsorship


Salary Range:

$48,416.00 - $79,542.00

Apply