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Network Support Jobs in Beverly, MA (NOW HIRING)

OvationCXM

Restaurant Support Technician

Boston, MA · On-site

$50 - $75/hr

About OvationCXM OvationCXM, a dba under Boomtown Network Inc, is a Customer Experience Management ... Restaurant Support Technician Part-time Contract | On-site | Greater Boston, MA We are looking for ...

Meta

Network Engineer, Deployment & Support

Boston, MA

$162K/yr

Meta is looking for a Network Deployment & Support Engineer who will be responsible for the deployment and support of one of the world's largest and most complex networks. As a member of this team ...

SECURE RPO LLC

Network Engineer

Lexington, MA · On-site

Support the day-to-day administration of the network infrastructure. * Configure, manage, and maintain routers, switches, firewalls, servers, and other networking devices within a classified ...

ShiftCode Analytics, Inc.

Network Engineer-

Newton, MA · On-site

The role involves providing tier 3/4 support for the global data center network and ensuring high-quality network performance for users and applications. Responsibilities : • Network architecture ...

Mass General Brigham

Network Navigator

Somerville, MA · On-site +1

As a not-for-profit, we support patient care, research, teaching, and community service, striving ... The Network Navigator is responsible for proactively guiding health plan members to appropriate ...

Holistic Industries

Network Engineer

Boston, MA · Remote

$70K - $80K/yr

Design, collaborate, and maintain network infrastructure that supports business operations across the organization * Monitor network performance, traffic, and security, proactively identifying and ...

Suffolk University

Network Engineer

Boston, MA · On-site

$95K - $120K/yr

Administer and support LAN, WAN, VOIP, VPN, BGP, and Internet. * Monitor network performance and troubleshoot issues as they arise, implementing solutions to optimize network performance.

MFS

Network Manager

Boston, MA

$110K - $158K/yr

At MFS, you will find a culture that supports you in doing what you do best. Our employees work ... THE ROLE The Network Manager serves as a subject matter expert in data communications, specializing ...

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Showing results 21-40

All JobsNetwork Support JobsNetwork Support Jobs in Beverly, MA

Network Support information

See Beverly, MA salary details

$16

$29

$41

How much do network support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for network support in Beverly, MA is $29.12, according to ZipRecruiter salary data. Most workers in this role earn between $25.72 and $31.30 per hour, depending on experience, location, and employer.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What cities near Beverly, MA are hiring for Network Support jobs?

Cities near Beverly, MA with the most Network Support job openings:

Network Support jobs near you
Infographic showing various Network Support job openings in Beverly, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $60,562 per year, or $29.1 per hour.

Senior Network Engineer - Boston MA Area

Blue Mantis

Boston, MA

Full-time

Re-posted 2 days ago

Job description

Description
This Role Requires Applicants To Be Located In The Boston area as you will be required to be on site as needed 1-2 days a week.
We are looking for a talented and experienced Senior Network Engineer to join our growing, dynamic team in delivering exceptional service to our customers. In this role, you will take the lead in supporting a large and important customer environment, while also lending your expertise to a diverse portfolio of smaller customers and teammates as needed.
You will leverage your deep knowledge of networking technologies including Cisco, HPE, and Dell switches, as well as SonicWall, Fortinet, Meraki and Palo Alto firewalls, to manage, troubleshoot, and optimize mission-critical networks. Your expertise will be crucial in maintaining the highest standards of reliability, security, and performance. Additionally, you will actively contribute to documentation and process improvement initiatives, helping to elevate our service delivery.
We are seeking candidates located in the greater Boston area (with a preference for Quincy or surrounding towns) who can travel locally to customer sites for support, upgrades, and emergency situations as required.  Reliable transportation is a must. Candidates with experience supporting municipal environments and SLED (State, Local, and Education) sector expertise is a definite plus.
If you thrive in high-pressure environments and are passionate about tackling complex technical challenges, we invite you to make a significant impact with our team.

Key Responsibilities
Incident Response and Troubleshooting:
  • Quickly assess and resolve network-related incidents, ensuring minimal disruption to operations.
  • Conduct root cause analysis (RCA) and implement preventive measures to avoid recurrence.
 Proactive Network Maintenance:
  • Perform firmware updates, patches, and upgrades across all network devices.
  • Monitor network health and performance, identifying and addressing potential issues proactively.
  • Documentation and Process Improvement:
  • Create and maintain detailed documentation, including Standard Operating Procedures (SOPs) and technical diagrams.
  • Develop runbooks to streamline troubleshooting and resolution processes.
 Communication and Collaboration:
  • Provide timely updates and clear communication to stakeholders during incidents and maintenance activities.
  • Collaborate with cross-functional teams to ensure seamless integration of network services.
  • On-Call Support - Participate in an on-call rotation to provide 24/7 network support when needed.

Skills, Knowledge & Expertise
Technical Skills:
  • Switching and Routing: Expertise in Cisco, HP and Dell switches, with a solid understanding of VLANs, trunking and spanning tree. 
  • Firewalls: Hands-on experience with SonicWALL, Fortinet, Meraki and Palo Alto firewalls, including policy configuration, troubleshooting, high availability and optimization.
  • Wireless and Cloud Networking: Experience with Cisco and Meraki Wireless 
  • Load Balancing: Proficiency with physical and virtual F5 load balancers, including configuration and troubleshooting.
  • Monitoring: Familiarity with network monitoring tools (SolarWinds) 
Soft Skills:
  • Exceptional analytical and problem-solving abilities.
  • Strong verbal and written communication skills to provide clear updates and create comprehensive documentation.
  • Ability to work independently and as part of a team in a fast-paced, high-pressure environment.
Experience:
  • Minimum 7–10 years of experience in network engineering roles, with a focus on enterprise-scale environments.
  • Proven track record in incident management, RCA, and delivering network solutions under tight deadlines.
  • Experience with firmware updates, patch management, and hardware lifecycle management.
Certifications (Preferred):
  • Cisco Certified Network Professional (CCNP) or equivalent
 

Job Benefits
Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
 
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
 
Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required.
 
Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.