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Network Support Jobs in Washington (NOW HIRING)

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Network Support information

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$16

$29

$42

How much do network support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for network support in Washington is $29.88, according to ZipRecruiter salary data. Most workers in this role earn between $26.39 and $32.12 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

How to become a network support specialist?

To become a network support specialist, individuals typically need a high school diploma or equivalent, along with knowledge of networking concepts, protocols, and hardware. Earning industry certifications such as CompTIA Network+ or Cisco CCNA can improve job prospects, and hands-on experience with network troubleshooting and support is highly valued.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.
What are the most commonly searched types of Network Support jobs in Washington? The most popular types of Network Support jobs in Washington are:
What are popular job titles related to Network Support jobs in Washington? For Network Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Network Support jobs in Washington look for? The top searched job categories for Network Support jobs in Washington are:
What cities in Washington are hiring for Network Support jobs? Cities in Washington with the most Network Support job openings:
Network Support jobs near you
Infographic showing various Network Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,146 per year, or $29.9 per hour.

Network Support Professionals for DC Government Entity

Management Applications, Inc.

Silver Spring, MD • On-site

Full-time

Re-posted 3 days ago

Job description

Network Support Professionals for DC Government Entity Management Applications, Inc., a leading provider of Managed IT Services and Network Design and Implementation is seeking Network Professionals for positions with a DC Government Entity. Please submit a resume and salary requirements to be considered. Applicants with government experience are encouraged to apply

Entity's internal IT staff consists of five (5) members: a Network Administrator, a Network Systems Administrator, a Help Desk Manager, a Procurement Coordinator, and a Director. Newly hired staff will report to the Help Desk Manager on a day-to-day basis. The Help Desk Manager has a supervisory role over desktop support, network operations, and technology training.

Hired staff will work closely with the Help Desk Manager and IT Director to ensure high quality support is provided for the entity's IT services and timely completion of technology projects. IT Environment Cisco ASA Firewall Cisco FirePower IPS Cisco Switching Cisco VLANs Cisco Routing Cisco VPN Fiber Channel Switch SAN Hyper-V Video Conference Bridge Video Conference Endpoint Office 365 Netwrix AlienVault SIEM Active Directory Group Policy DNS DHCP RDP HTTP/S FTP Terminal Services Barracuda Backup Barracuda Web Filter Barracuda Email Filter Deltek CostPoint Sophos Endpoint Protection ESRI ArcGIS SharePoint Windows Server 2012 R2 Windows 7 Windows 10 Office 2013 Office 2016 Scope of Support Services Staff will support entity's existing on-premises infrastructure/personnel components. Support of the infrastructure shall include: a.

Following entity IT Policies and Procedures; b. Development of project /Statements of Work; c. Responding to alert notifications from system monitoring applications; d.

Prepare regular system performance reports and present recommendations for improvement; e. Providing technical support and training to entity employees; f. Provide technical expertise and support for regional IT projects in which entity is involved; g.

Take necessary steps to ensure entity's IT infrastructure is safe from malware and properly maintained and patched; h. Ensure that all entity servers are appropriately backed up and can be restored within agreed upon timeframes; i. Provisioning of new systems as needed or full-system upgrades of existing systems; In order to provide the support detailed above, Contractor will : Open Positions Tier 3 Network Engineer One (1) person on-site full time for Tier 3 level support and project- based work to be performed during entity business hours.

Tier 3 person must have a 4-year degree in Information Technology and be at least CCNA level certified. PMP Certification is also preferred. Tier 3 person must have demonstrated expertise managing Microsoft Hyper-V, Cisco networking infrastructure, and exposure to multiple security platforms.

Tier 2 Network Engineer One (1) person on-site full time for Tier 2 level support and project- based work to be performed during entity business hours. Tier 2 person must have at least a 4-year degree in Information Technology and proven quality support experience. Tier 2 person must have proven experience supporting a Microsoft Windows 7/10 desktop environment along with Microsoft Office 2013/2016.

Additional Positions It is anticipated that additional projects supporting the entity's infrastructure will arise that require specialized technical skills from the following open positions: Oracle Database Administrator; Java Programming; Microsoft SharePoint Administrator; Microsoft SharePoint Developer; Cisco CCNP or equivalent level engineer; Cisco CCNP Wireless or equivalent level engineer; Job Application Instructions To be considered for these positions please submit a resume (2 page max.) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS

RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.

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