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Network Support Jobs in Illinois (NOW HIRING)

Design, implement and support new and existing services for customers and business partners. • ... and deliver on network policies and procedures. • Work with management to improve process ...

The Network Administrator manages and supports NEF's Microsoft 365 environment and network infrastructure, with a primary focus on the Chicago office. This role ensures secure, reliable access to ...

NextRow is looking to hire a Network Engineer (contract role). Any experience in Hospitality ... Design, implement and support new and existing services for customers and business partners.

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Network Support information

See Illinois salary details

$14

$25

$36

How much do network support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for network support in Illinois is $25.56, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $27.50 per hour, depending on experience, location, and employer.

What is a network support?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are the key skills and qualifications needed to thrive as a network support professional?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.

What are some common challenges faced by network support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What are the most commonly searched types of Network Support jobs in Illinois?

The most popular types of Network Support jobs in Illinois are:

Infographic showing various Network Support job openings in Illinois as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $53,171 per year, or $25.6 per hour.

SATCOM TRANSPORT/IP Network Support Analyst with Security Clearance

RMantra Solutions Inc.

Scott Air Force Base, IL • On-site

Other

Re-posted 6 days ago


Job description

SATCOM Transport/IP Network Support Specialist • US Citizens ONLY • Clearance: DoD Secret • Certification: DoD 8570, IAT Level II – SEC+ • Location: Hill Air Force Base, Utah • Work Schedule: 100% Onsite POSITION SUMMARY:
This position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. Personnel shall provide support to an extremely complex IP-Based SATCOM network. Candidate will be “mission essential” and able to support rotating 12, 10, or 8hr shifts based upon the requirement and resources available.
Primary Responsibilities:
Responsible for assisting with the following duties: • Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications. • Monitor network events and element management failures in real-time on a 24x7x365 basis. • Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. • Perform IP satellite modem support to include configuration and issue of option/boot/RSP files. • Remotely access and de-access customers into the IP/SATCOM networks • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues. • Verify equipment is operating in the baseline configuration. • Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA). • Basic Qualifications: • Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date. • Ability to work in a 24/7 operations environment. • Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration. • Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices. • Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow. • Currently possess an active Secret security clearance. • Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs Required Education and Experience:
High school diploma and 2-4 years of experience.