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Network Support Jobs in Illinois (NOW HIRING)

Collaboration and Support: * Collaborate with cross-functional teams including application development, systems administration, and security to assess network requirements and deliver integrated ...

Collaboration and Support: * Collaborate with cross-functional teams including application development, systems administration, and security to assess network requirements and deliver integrated ...

Network Support Engineer

Niles, IL · On-site

$75K - $100K/yr

Collaboration and Support: * Collaborate with cross-functional teams including application development, systems administration, and security to assess network requirements and deliver integrated ...

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Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...

Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...

Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...

Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...

IL · On-site

$57K - $61K/yr

Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. * Perform IP satellite modem support to include configuration and issue of option/boot/RSP ...

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Network Support information

See Illinois salary details

$14

$25

$36

How much do network support jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for network support in Illinois is $25.56, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $27.50 per hour, depending on experience, location, and employer.

What is the difference between Network Support vs Network Administrator?

AspectNetwork SupportNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA (often)CompTIA Network+, Cisco CCNA, sometimes higher certifications
Work EnvironmentHelpdesk, troubleshooting, user support, often in IT support teamsNetwork management, configuration, maintenance, often in IT departments
ResponsibilitiesAssist users, troubleshoot network issues, basic setupDesign, implement, monitor, and maintain network infrastructure
Employer & Industry UsageHelpdesk roles, small to medium businesses, IT support firmsLarge organizations, enterprise networks, government agencies

Network Support focuses on troubleshooting and assisting users with network issues, often in a helpdesk setting. Network Administrators handle the design, configuration, and maintenance of network infrastructure. While both roles require similar certifications and work in related environments, Network Support is more user-focused, whereas Network Administrators manage the overall network health and performance.

What is a Network Support role?

A Network Support professional is responsible for maintaining, troubleshooting, and supporting computer networks within an organization. Their duties include ensuring network connectivity, resolving network-related issues, and assisting with hardware and software configurations. They also monitor network performance, perform upgrades, and provide technical support to users. Network Support specialists play a crucial role in keeping business operations running smoothly by ensuring reliable and secure network infrastructure.

What are some common challenges faced by Network Support professionals, and how can they be addressed?

Network Support professionals often encounter challenges such as troubleshooting complex connectivity issues, managing hardware failures, and staying updated with rapidly evolving technologies. These challenges can be addressed by developing strong analytical skills, maintaining detailed documentation, and participating in ongoing training or certification programs. Collaboration with other IT teams and clear communication with end-users are also crucial for resolving issues efficiently and minimizing downtime.

What are the key skills and qualifications needed to thrive as a Network Support professional, and why are they important?

To thrive as a Network Support professional, you need a solid understanding of computer networking, troubleshooting, and network security, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and diagnostic software is essential for managing and resolving technical issues efficiently. Strong analytical thinking, communication skills, and patience are vital soft skills for diagnosing problems and assisting users. These competencies ensure reliable network performance, minimize downtime, and provide effective support to maintain organizational productivity.
What are the most commonly searched types of Network Support jobs in Illinois? The most popular types of Network Support jobs in Illinois are:
Infographic showing various Network Support job openings in Illinois as of July 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $53,171 per year, or $25.6 per hour.

Network Support Engineer

TRG

Niles, IL • On-site

Full-time

Re-posted 19 days ago


Job description

RESPONSIBILITIES
  • Network Infrastructure:
    • Monitor and manage LAN, WAN, and intranet network architectures to ensure reliable, secure, and scalable connectivity across all company locations.
    • Maintain and troubleshoot network hardware including routers, switches, firewalls, load balancers, VPN concentrators, and wireless access points.
    • Monitor network performance, availability, and security using industry-standard tools; proactively identify and resolve issues before they impact operations.
    • Plan and execute network upgrades, expansions, and migrations with minimal disruption to business operations.
    • Manage IP addressing, DNS, DHCP, and other core network services.
    • Create and maintain comprehensive network documentation, including topology diagrams, configuration standards, and change management records.
  • Server Virtualization and Cloud:
    • Administer and maintain server virtualization environments using VMware vSphere/ESXi and Microsoft Hyper-V, including provisioning, performance tuning, and capacity planning.
    • Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource groups, storage accounts, and Azure Active Directory integrations.
    • Plan and execute virtual machine migrations, snapshots, backups, and disaster recovery procedures across on-premises and cloud environments.
    • Monitor virtualization host health, resource utilization, and storage performance to ensure optimal availability and scalability.
  • Identity, Access, and Security:
    • Implement and manage Single Sign-On (SSO) solutions to streamline user authentication across enterprise applications and services.
    • Deploy, configure, and administer Cisco Duo multi-factor authentication (MFA) to enforce secure access policies across the organization.
    • Develop and enforce network security policies and procedures, including firewall rules, access control lists (ACLs), intrusion detection/prevention systems (IDS/IPS), and VPN configurations.
    • Manage Azure Active Directory and on-premises Active Directory integration, conditional access policies, and identity governance.
    • Ensure compliance with industry standards and regulatory requirements relevant to network infrastructure and data protection.
  • Collaboration and Support:
    • Collaborate with cross-functional teams including application development, systems administration, and security to assess network requirements and deliver integrated solutions.
    • Respond to and resolve network-related incidents and service requests in a timely manner; participate in on-call rotation as needed.
    • Evaluate emerging networking and virtualization technologies and make recommendations for adoption to improve performance, reliability, and cost-efficiency.
    • Provide technical mentorship and guidance to other IT staff on networking and workstation support escalations.

REQUIREMENTS
  • Bachelors Degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent combination of education and experience.
  • 5+ years of experience in network engineering, administration, or a related role in a mid-to-large enterprise environment.
  • Hands-on experience with enterprise-grade routing and switching platforms (e.g., Cisco, Meraki, Arista).
  • Demonstrated experience designing and supporting multi-site WAN architectures, including MPLS, SD-WAN, and site-to-site VPN solutions.
  • Proven experience administering VMware vSphere/ESXi and Microsoft Hyper-V virtualization platforms in production environments.
  • Experience deploying and managing Microsoft Azure services, including Azure AD, virtual networking, and hybrid cloud connectivity.
  • Hands-on experience implementing and supporting SSO and Cisco Duo MFA solutions.
  • Experience in manufacturing, printing, or industrial business environments is strongly preferred.
  • Strong proficiency with routing protocols (BGP, OSPF, EIGRP) and switching technologies (VLANs, STP, port-channel, QoS).
  • In-depth knowledge of VMware vCenter, ESXi host management, vMotion, and distributed resource scheduling (DRS).
  • Proficiency with Microsoft Hyper-V Manager, failover clustering, and virtual machine replication.
  • Working knowledge of Microsoft Azure portal, Azure networking, Azure AD Connect, and conditional access policies.
  • Familiarity with SSO protocols and standards (SAML, OAuth 2.0, OpenID Connect) and Duo MFA administration and policy configuration.
  • Experience with network security technologies including next-generation firewalls, IDS/IPS, NAC, and endpoint security integration.
  • Working knowledge of network monitoring and management tools (e.g., SolarWinds, PRTG, Nagios, Wireshark).
  • Knowledge of automation and scripting for network and infrastructure operations (PowerShell, Python, Ansible, or similar).

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