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Desktop Imaging Engineer Jobs in Illinois (NOW HIRING)

Interactive Brokers

Desktop Support Engineer

Chicago, IL · On-site

$85K - $95K/yr

About your team: Interactive Brokers (IBKR) is seeking a Desktop Support Engineer to join our ... Desktop imaging, application deployment, hard drive encryption, domains, and group policies Company ...

Interactive Brokers

Desktop Support Engineer

Chicago, IL · On-site

$85K - $95K/yr

Desktop Support Engineer Chicago, IL Company Overview Interactive Brokers Group, Inc. is a global ... Desktop imaging, application deployment, hard drive encryption, domains, and group policies Company ...

Interactive Brokers

Desktop Support Engineer

Chicago, IL · On-site

$85K - $95K/yr

About your team: Interactive Brokers (IBKR) is seeking a Desktop Support Engineer to join our ... Desktop imaging, application deployment, hard drive encryption, domains, and group policies Company ...

1872 Consulting

Desktop Engineer

Chicago, IL · On-site

Skills we're seeking * 5+ years of experience in IT * 3+ years of experience specifically as a Desktop Engineer focused on imaging, packaging and deployment * Strong SCCM/MECM experience * Experience ...

1872 Consulting

Senior Desktop Engineer

Chicago, IL · On-site

Evaluates and maintains defined procedures for imaging desktop and laptop hardware, including ... Collaborates closely with Citrix Engineers in monitoring the Citrix environment and optimizing ...

Sentinel Benefits

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Desktop Support Engineer Sentinel is seeking a Desktop Support Engineer to join our team and ... Experience with re-imaging software a must, SCCM experience preferred * Excellent communication ...

Sentinel Technologies

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Desktop Support Engineer Job ID 2026-4998 Type Regular FTE Client & Job Location : Location US-IL ... Experience with re-imaging software a must, SCCM experience preferred * Excellent communication ...

New

Sentinel

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide on ... Experience with re-imaging software a must, SCCM experience preferred * Excellent communication ...

Sentinel

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Responsibilities Sentinel is seeking a Desktop Support Engineer to join our team and provide on ... Experience with re-imaging software a must, SCCM experience preferred * Excellent communication ...

Sentinel

Desktop Support Engineer

Waukegan, IL · On-site

$45K - $60K/yr

Sentinel is seeking a Desktop Support Engineer to join our team and provide on-site technical ... Experience with re-imaging software a must, SCCM experience preferred * Excellent communication ...

GTN Technical Staffing

Be Seen First

Desktop Support Engineer

Moline, IL · On-site

$28 - $32/hr

Imaging devices, including desktops, laptops, and other devices as needed. * Install, configure, troubleshoot infrastructure - server/network devices. * Handle IT shipping/receiving and dispatch of ...

University of Utah

Desktop Support Engineers

Campus, IL · On-site

... imaging, and production tools across the enterprise. Efficiently diagnose and resolve software ... Desktop Support Engineer, II: Requires a bachelor's (or equivalency) + 4 years or a master's (or ...

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Desktop Imaging Engineer information

What are the key skills and qualifications needed to thrive as a Desktop Imaging Engineer, and why are they important?

A Desktop Imaging Engineer should have expertise in operating system deployment, scripting (such as PowerShell), and experience with imaging tools like Microsoft MDT or SCCM, often supported by a degree in IT or related certifications. Familiarity with endpoint management platforms, automation tools, and troubleshooting hardware and software issues is typically required. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills in this role. These abilities ensure efficient and consistent workstation deployments, supporting organizational productivity and minimizing technical downtime.

What are some common challenges faced by Desktop Imaging Engineers during large-scale deployments?

Desktop Imaging Engineers often encounter challenges such as hardware compatibility issues, network bandwidth limitations during mass image deployments, and ensuring uniformity across diverse device models. Troubleshooting driver conflicts and managing last-minute updates or software patches can also impact timelines. Collaboration with IT support, network teams, and end users is essential to promptly resolve issues and maintain a smooth deployment process.

What does a Desktop Imaging Engineer do?

A Desktop Imaging Engineer is responsible for creating, maintaining, and deploying standardized operating system images across an organization’s computers. Their work ensures that all company devices have the necessary software, security updates, and configurations for efficient and secure operation. They often use tools like Microsoft SCCM, MDT, or similar platforms to automate image deployment, troubleshoot issues, and support large-scale rollouts. This role is crucial for IT departments to manage endpoints effectively, reduce setup time, and maintain compliance with organizational standards.

What is the difference between Desktop Imaging Engineer vs Desktop Support Technician?

AspectDesktop Imaging EngineerDesktop Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentImaging labs, deployment sites, IT departmentsHelp desks, user offices, on-site support
Primary ResponsibilitiesCreating and deploying system images, OS installationsTroubleshooting hardware/software issues, user support
Industry UsageIT departments in corporate, government, educationIT support teams across various industries

The Desktop Imaging Engineer focuses on creating and deploying system images and operating system setups, while the Desktop Support Technician provides direct user support and troubleshooting. Both roles require similar certifications but differ mainly in scope and daily tasks.

What are popular job titles related to Desktop Imaging Engineer jobs in Illinois? For Desktop Imaging Engineer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Desktop Imaging Engineer jobs in Illinois look for? The top searched job categories for Desktop Imaging Engineer jobs in Illinois are:
What cities in Illinois are hiring for Desktop Imaging Engineer jobs? Cities in Illinois with the most Desktop Imaging Engineer job openings:
Desktop Imaging Engineer jobs near you
Desktop Support Engineer

Desktop Support Engineer

Interactive Brokers

Chicago, IL • On-site

$85K - $95K/yr

Other

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

This is a hybrid role (4 days in office/1 day remote).

About your team:

Interactive Brokers (IBKR) is seeking a Desktop Support Engineer to join our Information Technology team. This role provides first-level technical support for Microsoft Windows platforms across the organization. You will assist business and development end-users via phone, email, and a centralized ticketing system to resolve or escalate IT issues.

This position requires strong technical knowledge, polished communication skills, and a high sense of urgency. Ideal candidates will demonstrate intermediate expertise in Windows and networking technologies, patience with less technical users, and the ability to thrive in a fast-paced environment.

What will be your responsibilities within IBKR: 

  • Provide timely technical assistance for issues related to computer systems, software, and hardware in accordance with departmental SLAs.
  • Support users via phone, email, in-person, and remote tools.
  • Troubleshoot and resolve issues involving desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals.
  • Install operating systems, applications, drivers, and configure system settings per departmental standards.
  • Diagnose root causes of technical problems and implement permanent solutions to prevent recurrence.
  • Document resolutions in the department's knowledge base and contribute to self-help resources for employees.
  • Maintain detailed records of incident activity, including contact attempts and resolution notes, and escalate when necessary.
  • Participate in departmental and firm-wide projects as assigned.
  • Attend training sessions and team meetings to support productivity and development goals.
  • Interface professionally with employees at all levels, including executives, to promote a positive image of the IT department.
  • Communicate effectively with both technical and non-technical colleagues.

Which skills are required:

  • Associate's degree in Computer Science or related field preferred.
  • Certifications such as A+, Network+, Microsoft, or VMware are a plus.
  • Minimum 2+ years of technical support experience, or equivalent education and training.
  • Strong organizational, prioritization, and multitasking abilities.
  • Team-oriented mindset with a commitment to knowledge sharing.
  • Ability to explain technical concepts to non-technical stakeholders.
  • Excellent interpersonal, written, and verbal communication skills.
  • Detail-oriented, flexible, and self-directed.
  • Resourceful and proactive in solving problems independently.
  • Ability to manage multiple high-priority tasks in a technical environment

Technical Competencies

  • Strong knowledge of Microsoft Windows desktop operating systems.
  • Proficiency in Microsoft Office Suite.
  • Working knowledge of:
    • Entra ID and Azure services
    • Administrative scripting (PowerShell, Python, etc.)
    • Intune packaging and PC deployments
    • TCP/IP, Wi-Fi, DNS, DHCP
    • Active Directory environments and Office 365 cloud applications
    • Desktop imaging, application deployment, hard drive encryption, domains, and group policies

 Company Benefits & Perks

  • Competitive salary, annual performance-based bonus, and stock grants
  • Retirement plan (401(k)) with competitive company match
  • Comprehensive health and wellness benefits, including medical, dental, and vision
  • Company-paid healthcare premium
  • Wellness screenings, health coaching, and counseling services via Employee Assistance Program (EAP)
  • Daily lunch allowance and fully stocked kitchen with healthy snacks
  • Corporate events, team outings, volunteer activities, and company sports teams
  • Education reimbursement and ongoing learning opportunities

This role's anticipated base salary range is $85,000 to $95,000 annually based on skills and experience. The offered salary is just part of the total compensation package. In addition to a competitive salary, the company offers both a discretionary cash bonus and a stock award as well as a wide range of benefits, including health care, tuition reimbursement, and much more.

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