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Network Support Manager Jobs in Rialto, CA (NOW HIRING)

Zenlayer

Network Support Engineer

Diamond Bar, CA · Hybrid

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global ... Strong multitasking, prioritization, and time-management skills * Self-motivated, team-oriented ...

Guitar Center

IT Support Technician, Level 2

Rialto, CA · On-site

$26 - $29.67/hr

Provide Tier 2 technical support for warehouse associates, supervisors, and management. * Troubleshoot and resolve hardware, software, network, and peripheral issues. * Support Windows workstations ...

Kore1

Network Architect (Aruba Experience)

Orange, CA

$69.25 - $92.75/hr

Reporting to the Technical Services Manager, this position is responsible for designing, supporting, managing and maintaining all aspects of the network infrastructure. * Responsible for LAN/WAN ...

Aura

Security Partner Manager

San Bernardino, CA · Remote

S. Operations team to grow our supplier network, support daily field performance, and help shape ... Proven success managing regional accounts, service vendors, or field-based partnerships * Strong ...

Aura

Security Partner Manager

San Bernardino, CA · On-site

S. Operations team to grow our supplier network, support daily field performance, and help shape ... Proven success managing regional accounts, service vendors, or field-based partnerships * Strong ...

Leidos

Senior Desktop Support Technician

Norco, CA

$33 - $36/hr

... management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. At Leidos, we know the most talented and diverse IT and ...

Aura

Security Partner Manager

San Bernardino, CA · On-site +1

S. Operations team to grow our supplier network, support daily field performance, and help shape ... Proven success managing regional accounts, service vendors, or field-based partnerships * Strong ...

Anthro SoCal

Network Tech

Ontario, CA · On-site

$24 - $30.75/hr

Direct, hands-on experience with Unifi / Ubiquiti networking hardware and the Unifi Site Manager interface is highly ideal * Desktop Support Experience: Previous experience providing tier-1/tier-2 ...

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All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Rialto, CA

Network Support Manager information

See Rialto, CA salary details

$67.2K

$87.1K

$103.3K

How much do network support manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for network support manager in Rialto, CA is $87,140.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $95,800.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Rialto, CA are hiring for Network Support Manager jobs?

Cities near Rialto, CA with the most Network Support Manager job openings:

Network Support Manager jobs near you

Network Support Engineer

Zenlayer

Diamond Bar, CA • Hybrid

Full-time

Re-posted 24 days ago

Job description

Zenlayer is seeking a customer service oriented Network Support Engineer to join our Global Customer Support Center (GCSC) team. In this role, you will be on the front lines of supporting Zenlayer's global network and SDN services, ensuring fast, accurate resolution of customer issues while maintaining high availability across our infrastructure.

This position is based out of our Diamond Bar office and follows a hybrid work schedule.

Duties & Responsibilities:

  • Provide Tier 1 and Tier 2 network support by opening, troubleshooting, and resolving customer and internal tickets
  • Diagnose and resolve network issues including congestion, routing changes, hardware failures, and vendor related incidents
  • Configure, provision, and maintain top-of-rack switches, core Layer 3 switches/routers, and SDN services
  • Monitor network infrastructure, respond to alerts, and ensure issues are addressed within defined SLAs
  • Maintain the integrity, reliability, and performance of Zenlayer's global network
  • Create, update, and improve network support documentation, procedures, and operational processes
  • Participate in on call rotations and provide after-hours and weekend support as needed
  • Collaborate with internal teams to plan, research, and design resilient network architectures for IT projects
  • Track, escalate, and manage incidents to resolution while providing clear and timely communication to customers

Required Qualifications:

  • Minimum 3 years of hands-on networking experience
  • Current CCNA certification or equivalent practical experience
  • Strong understanding of networking fundamentals including TCP/IP, routing, switching, STP, VLAN/VXLAN, and firewalls
  • Experience working with Juniper EX, Centec, and Cisco switches
  • Background supporting customer environments in a helpdesk or NOC-style support role
  • Excellent customer service skills with the ability to communicate technical concepts clearly and professionally
  • Exceptional attention to detail, including documentation and written communication
  • Ability to troubleshoot complex technical issues under pressure in a fast-paced environment
  • Strong multitasking, prioritization, and time-management skills
  • Self-motivated, team-oriented, and able to work independently with minimal supervision
  • Availability to work nights and weekends as part of on-call rotation
  • Working knowledge of Microsoft Office Suite
  • Familiarity with SDN technologies (e.g., OpenFlow) is a plus
  • Mandarin bilingual proficiency is required


About Zenlayer

Zenlayer is the first massively distributed edge cloud provider, operating 290+ Points of Presence across 70+ countries. With accolades including PTC "Best Networking Innovation", "Outstanding Cloud, Data Center, or Interconnection Company", and Inc. 5000, we enable businesses to deploy and run applications at the edge, thus reducing network latency to the end user. Zenlayer focuses on improving connections worldwide, all while nurturing a unique company culture that values service, growth, and trust. As a "Zenplayer", you'll be joining a community of success-driven team players that share the dream of powering a better-connected world.

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