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Network Support Manager Jobs in Manor, TX (NOW HIRING)

About the Role We're hiring an IT Engineer, Support to own endpoint management, device lifecycle, network support, and the onboarding/offboarding process as FSAI takes IT fully in-house. This is the ...

LAN Administration & Support - L2/L3 Support * Management of the Firewall, experience on Cisco ASA ... Modify Datacenter Network configurations through Change Management in co-ordination with smart ...

IT Support Technician (Logistics)

Bastrop, TX ยท On-site

$21.50 - $29.25/hr

Manage on site inventory and the total lifecycle of IT assets. * Procure, configure and deploy ... Network support and troubleshooting. From device connectivity to VLAN configuration. * Write ...

Showing results 21-40

Network Support Manager information

See Manor, TX salary details

$72.2K

$93.7K

$111K

How much do network support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for network support manager in Manor, TX is $93,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,600.00 and $103,000.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Manor, TX are hiring for Network Support Manager jobs?

Cities near Manor, TX with the most Network Support Manager job openings:

Infographic showing various Network Support Manager job openings in Manor, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $93,688 per year, or $45 per hour.

IT Support Engineer

Future Secure AI

Austin, TX โ€ข On-site

Full-time

Posted 21 days ago


Key responsibilities

  • Own endpoint management, including configuration, deployment, and policy enforcement for macOS and Windows devices.

  • Manage device provisioning, lifecycle, and logistics such as procurement, imaging, repair, replacement, and disposal.

  • Own network support tasks including the rollout of Zero Trust network access and collaboration on day-to-day network infrastructure management.


Job description

About the Company
At Future Secure AI, we're building something genuinely new - and we're looking for people bold enough to build it with us. We work at the frontier of AI, tackling big, real-world problems for global enterprises across multiple industries, armed with state-of-the-art technology and a culture that prizes courage, rigor, and relentless curiosity. Our BRAVER values aren't just words on a wall - they describe the kind of people we are and the standard we hold ourselves to every day. Our leadership team is entrepreneurial, experienced, and accessible, with an open-door policy that means you'll never be just a number here. We invest seriously in your growth because we know our success depends on yours. If you're ready to work alongside some of the brightest minds in the industry, push into uncharted territory, and do work that genuinely matters, Future Secure AI is the place for you.
About the Role
We're hiring an IT Engineer, Support to own endpoint management, device lifecycle, network support, and the onboarding/offboarding process as FSAI takes IT fully in-house. This is the most hands-on build-and-operate seat on the team: you're standing up device management and remote support tooling that will run the company day to day, and you're the one executing onboarding and offboarding for every new hire and departure. You report directly to the Head of IT and work closely with a Lead IT Engineer, Support who owns identity and security operations, so between the two of you, the full stack is covered.
Responsibilities
Endpoint Management
  • Own MDM baseline configuration, deployment, and policy for macOS and Windows devices (FleetDM is the leading candidate, final platform selection in progress)
  • Own endpoint detection & response (CrowdStrike Falcon is confirmed, deployment and logging rollout in progress) and endpoint privilege management rollout on managed devices
  • Baseline and report on MDM enrollment, disk encryption, patch compliance, EDR coverage, and local admin exceptions across the full device fleet
  • Define the minimum device compliance standard for company-managed endpoints, in partnership with Security

Device Security & Compliance Remediation
  • Stand up an interim remote-wipe and remote-lock procedure for offboarded, lost, or stolen devices, closing a confirmed gap where devices are not currently secured on departure
  • Build and own the longer-term remediation plan for unmanaged, unenrolled, or non-compliant devices across the fleet

Device Provisioning & Lifecycle
  • Own device procurement, imaging, shipping, repair/replacement, and disposal
  • Build and maintain FSAI's global hardware asset inventory (serial numbers, owners, location, warranty, lifecycle state)
  • Define the procurement, shipping, repair, replacement, and return process for globally distributed staff, evaluating logistics vendors and options as we scale
  • Serve as the day-to-day owner of our device logistics vendor relationship, including resolving regional coverage gaps as we scale globally

Network Support
  • Own our Zero Trust network access rollout (Cloudflare WARP/Access) and firewall, a full handover from our outsourced provider
  • Partner with our outsourced provider on day-to-day switches, wireless, DNS, and SSL certificate management during the short-term transition period, with an eye toward bringing this fully in-house

Onboarding & Offboarding
  • Own end-to-end execution of the onboarding and offboarding process: intake, provisioning across parallel tracks, and a day-before-start readiness check for every new hire
  • Own account and device deprovisioning for departures
  • Build the day-one onboarding checklist (accounts, laptop, apps, security, orientation) and the same-day offboarding checklist (access removal, device return, license recovery)

RMM & Password Manager
  • Own our remote monitoring and management (RMM) tool rollout and day-to-day operation, the decision between TeamViewer One and NinjaOne is still being finalized
  • Own the migration to 1Password, our new company-wide password manager

Helpdesk Operations
  • Help define ticket intake channels, categories, priorities, SLAs, and escalation rules
  • Support the selection and rollout of an on-call/paging tool for incident escalation
  • Use historical ticket data to identify recurring issues and inform staffing and process design

Minimum Qualifications
  • 5+ years in IT or systems administration with hands-on MDM experience (Intune, Jamf, FleetDM, or equivalent)
  • Experience managing device procurement and lifecycle at scale, including IT asset management and global shipping/logistics
  • Experience with RMM tools and password manager migrations
  • Experience building or operating a remote wipe/lock process for lost, stolen, or offboarded devices
  • Solid networking fundamentals: Wi-Fi, VPN, firewalls, DNS

Preferred Qualifications
  • FleetDM or other open-source MDM experience specifically
  • Experience with Cloudflare Zero Trust or similar ZTNA tooling
  • Experience running onboarding/offboarding processes at a fast-growing company
  • Device logistics vendor management experience
  • Experience defining helpdesk SLAs, ticket taxonomies, and on-call/escalation processes (Freshdesk, Incident.io, PagerDuty, or similar)
  • Experience reducing recurring tickets, provisioning time, or endpoint drift through automation

Future Secure AI Privacy Policy
At Future Secure AI, we are committed to protecting your privacy and adhering to the principles of the General Data Protection Regulation (GDPR) and the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Our Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit our website at www.futuresecure.ai (the "Website") and use our services.