Network Support Manager Jobs in Oregon (NOW HIRING)

Senior Network Engineer for Atos Public Safety's Next-Generation 9-1-1 solution (NG9-1-1).  

Job Description  

Atos Public Safety solutions and services with a focus on Public Safety agencies. As a trusted partner with wide ranging service capabilities, APS helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire APS portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes APS from other companies in the industry. 

Role & responsibilities: 

As a Senior Network Engineer with an in-depth knowledge of security requirements for deploying voice solutions in the field. Experience configuring Cisco Routers, Switches, SDWAN and VXLAN to predefined standards in a voice environment ensuring an 99.999% uptime. Experienced in the operational network/voice environment and using high-level functional voice systems analysis, design, integration, documentation, and implementation methodologies on complex problems. 

 In addition, your duties will consist of: 

• Knowledge of the NG911 topology and associated equipment 

• Participating in network planning, engineering, and architecture processes. 

• Produce and/or maintain technical and procedural documentation as directed. 

• Provide 2nd or 3rd level support on incidents and service requests. 

• Deploy, configure network devices based on designs and standards provided. 

• Maximize network performance and availability by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. 

• Secure network system by establishing and enforcing policies. 

Skills Required 

• Possess in-depth knowledge and experience with the following platforms in IPv4 and IPv6 environments: 

• Cisco SD-WAN  

• Versa 

• Cisco ISR and ASR Routing platforms 

• Cisco Nexus 9K Switching. 

• Cisco Catalyst Switching 

• Cisco NG Firewalls 

• Cisco ASA Firewalls 

• VXLAN 

• Diagnose, troubleshoot, and resolve complex network issues in a timely manner. 

• Ensure high availability of network services through redundancy, failover configurations, and proactive maintenance. 

• Coordinate activities among multiple groups to ensure 99.999% uptime for the organization. 

• Provide on-call technical support after hours and on weekends as needed. 

• Document designs and policies associated with networks and maintain proper documentation of systems configurations. 

• Experience with Virtualized Networks (VMware, Google Cloud Platform, Azure Cloud Platform) 

• Ability to work as a part of a distributed team, despite the diversity (cultural, geographic and other differences) 

• Participate in on-call schedule and, when required, work outside of normal business hours during planned maintenance windows. 

• Lead network-related projects, from concept to deployment, ensuring milestones and deliverables are met. 

• Collaborate with stakeholders to gather requirements and provide recommendations for network improvements. 

• Implement and enforce network security protocols, including firewalls, VPNs, IDS/IPS, and encryption standards. 

• Monitor for vulnerabilities and apply patches, updates, or changes to mitigate risks. 

• Ensure compliance with organizational policies and regulatory standards. 

• Understanding and knowledge of security NIST, CIS, or NENA 

• Managing and working with other Managed Service Providers such as Lumen Versa. 

• Possess clear and effective communication skills (oral and written English) 

• Excellent email and telephone etiquette  

• 10+ years demonstrated experience in network engineering, implementing, and maintaining geographically dispersed networks. 

• 5+ years of network security experience (Firewalls, security tools, threat mitigation, etc.). 

• Demonstrates ability to advance technologies, processes, and practices in area of specialization or discipline. 

• Desirable: Possess Cisco CCNP, CCIE, Security and/or SDWAN certification or equivalent experience 

• Desirable: Azure, GCP and/or VMware Certification 

• Desirable: NG 9-1-1 networking or carrier grade voice networking 

The total compensation range for this role in the posted location is $80,140 - $128,223 USD.

Atos provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The compensation range listed for this position reflects the minimum and maximum target compensation that Atos, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside the posted range and will be determined based on multiple factors permitted by applicable law. These may include, but are not limited to, geographic location, education and qualifications, certifications and licenses, relevant experience and skills, seniority and performance, market and business considerations, and internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

Benefits: Medical insurance, Dental insurance, Vision insurance, Flexible Spending Accounts (FSAs), Health Savings Account (HSA), Supplemental Insurance, Telehealth, Employee Assistance Program (EAP), 401(k) Retirement Plan, Legal Insurance, Pet Insurance, Wellness and discount programs