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Network Support Manager Jobs in New York (NOW HIRING)

SA Hospitality Group

IT Support Manager

Manhattan, NY · On-site

$110K/yr

IP Addressing / Network Protocols * Familiar with Remote Administration tools (Remote Desktop ... IT Support Manager, your performance will be evaluated on an ongoing basis. We are an equal ...

JANOME AMERICA

IT Support Manager

Mahwah, NJ · On-site

$85K - $100K/yr

The IT Support Manager oversees the daily operations and support functions of the IT department ... Strong understanding of networking concepts including TCP/IP, Wi‑Fi and remote access support.

Jose Merciline

Network Engineer

New York, NY · On-site

The engineer will provide all the network support for the change management over the weekend. The candidate will be responsible for the ownership and authoring of design documents, engineering ...

Integrated Resources INC

Network Architect

New York, NY · On-site

$70.75 - $95/hr

Load Balancing Engineer L3 Requirements Understand and able to design and deploy advanced network ... CMDB Migration applications from Cisco Platforms to A10 (Durham) Support external cloud ...

3B Staffing LLC

Network Security Engineer

Manhattan, NY · On-site

$115K - $157K/yr

Hands-on experience with firewall management (Cisco ASA), network support tools (SolarWinds, PRTG), load balancing solutions, and high availability configurations. * Proficiency in scripting ...

Neotecra

Network Security Engineer

New York, NY · On-site

$114K - $156K/yr

Hands-on experience with firewall management (Cisco ASA), network support tools (SolarWinds, PRTG), load balancing solutions, and high availability configurations. * Proficiency in scripting ...

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All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in New York

Network Support Manager information

See New York salary details

$73.3K

$95.1K

$112.7K

How much do network support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for network support manager in New York is $95,071.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,900.00 and $104,500.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What are the most commonly searched types of Network Support jobs in New York?

The most popular types of Network Support jobs in New York are:

What cities in New York are hiring for Network Support Manager jobs?

Cities in New York with the most Network Support Manager job openings:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $95,071 per year, or $45.7 per hour.

IT Support Manager

SA Hospitality Group

Manhattan, NY • On-site

$110K/yr

Full-time

Re-posted 27 days ago

Job description

SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele. Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus, Casa Lever, Felice with 24 restaurant locations in Manhattan, Southampton, NY, East Hampton, NY, Aspen, CO, Milan, Italy, and Palm Beach, FL.
Required Skills:
Candidate should: be a quick learner, strong/effective problem solver, detail oriented, organized and able to track multiple projects and issues; have excellent time management and project management skills, be customer-oriented and have a cool-temperament. Must have exceptional interpersonal, verbal and written communication skills in English
Qualifications:
Must be well-versed in following systems and applications:
  • Windows Server Administration
  • Windows Workstation Administration
  • Firewall Technology/Experience
  • Antivirus/Antispam
  • Windows User administration (Adds, Moves, Changes, Deletes)
  • Working knowledge of MS Office suite, Outlook, PowerPoint, web browsers and standard operating system utilities
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • General troubleshooting skills - Able to design a solution versus "fixing the problem"
  • Fully Understand Networking Concepts: IP Addressing / Network Protocols
  • Familiar with Remote Administration tools (Remote Desktop / Terminal Services)
  • Flexible and adaptable, able to change and alter project plans as quickly as projects evolve
  • Working with external vendors is a must
  • Good working knowledge of common office equipment, printers, faxes, projectors, TVs etc.

Key Responsibilities:
  • Assist IT Director in various ongoing and new projects
  • Visit restaurant locations in NYC on-site including on weekends
  • Serve as the first point of contact and respond to requests for assistance in person, over the phone, via email, and through an internal trouble ticket system
  • Calmly perform troubleshooting by asking pertinent questions and performing diagnostics
  • Research possible solutions and present the most likely solution to the customer
  • Perform the steps to resolve the problem or walk the customer through the steps over the phone
  • Record problems/events and their resolution in the ticketing system
  • Promptly follow-up and update users on the status of tickets and requests for information
  • Help resolve desktop hardware and software issues on-site as needed
  • Experience with point-of-sales systems is a plus
  • Support a VOIP/cloud-based phone systems
  • Relocate (disassemble/reassemble) computers, monitors, and associated equipment
  • Troubleshoot networking issues on wired and wireless networks
  • Help support mobile devices and remote users
  • Support other office technology, such as televisions, projectors, conference equipment etc
  • Day-to-day maintenance of computers, printers and other office equipment
  • Implement preventative maintenance systems and troubleshooting procedures for users

It is understood that as IT Support Manager, your performance will be evaluated on an ongoing basis.
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability that does not prohibit performance of essential job functions with or without reasonable accommodation, or any other characteristic protected by applicable law.
Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity in order to complete Form I-9 within 72 hours of commencing work. Failure to do so will result in immediate termination.

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