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Network Support Manager Jobs in Indiana (NOW HIRING)

Merchants Bancorp

Systems Support Analyst

Carmel, IN · On-site

Provide continued project updates to department managers. * Assist the Systems Support Manager with ... Basic-to-intermediate network troubleshooting experience preferred, including VPN, Wi-Fi, DNS, DHCP ...

Goshen Health

Project Manager, Physician Network

Goshen, IN · On-site

$41 - $52.50/hr

In support of the mission of Goshen Health, Goshen Physicians and reporting to the Vice President, Goshen Physicians, the Network Project Manager is accountable and responsible for projects and ...

Prime Outlets

Manager, Program-SyF

Indianapolis, IN · On-site

... and community connections across the network * Support additional experiential learning ... Manage monthly and annual Educator Development Programs , including: * Coordinating travel and ...

PinnaclePartners

Network Engineer

Evansville, IN

$90K - $100K/yr

... managing enterprise network environments across multiple sites CCNA certification Hands-on experience designing, implementing, and supporting network infrastructure such as switches, routers ...

Indiana University

Network Engineer

Bloomington, IN · On-site

Conducts systems studies - feasibility, conceptual design, cost/benefit analysis, and implementation planning - to support the growth of IU-managed networks, and leads efforts to improve network ...

The US Oncology Network

Managed Care Director

Dyer, IN · On-site

Oversees managed care related policies, procedures and processes in support of strategic objectives ... Develops and executes in conjunction with members of the US Oncology Network support staff on ...

The US Oncology Network

Managed Care Director

Dyer, IN · On-site

Oversees managed care related policies, procedures and processes in support of strategic objectives ... Develops and executes in conjunction with members of the US Oncology Network support staff on ...

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All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Indiana

Network Support Manager information

See Indiana salary details

$63.8K

$82.7K

$98K

How much do network support manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for network support manager in Indiana is $82,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $90,900.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What are the most commonly searched types of Network Support jobs in Indiana?

The most popular types of Network Support jobs in Indiana are:

What cities in Indiana are hiring for Network Support Manager jobs?

Cities in Indiana with the most Network Support Manager job openings:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $82,690 per year, or $39.8 per hour.

Systems Support Analyst

Merchants Bancorp

Carmel, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Job Type
Full-time
Description
The Systems Support Analyst will independently provide tier 1 and tier 2 support to internal end-users and assist the Manager with tier 3 and project work. Strong communication and excellent customer service are equally important to technical skill and experience. The ideal person will deliver timely solutions the first time while leaving excellent impressions with users.
Requirements
  • Independently maintain the help desk ticketing system, working tickets and maintaining timely, informative customer communication.
  • Provide continued project updates to department managers.
  • Assist the Systems Support Manager with project work as needed and available.
  • Create/Update technical documentation and how-to's for end users.
  • Perform other duties as assigned.

Expected Experience, Skills and Education
  • Requires at least 3-5 years of progressive IT support experience in a corporate environment, including help desk, systems support, or Microsoft 365 administration.
  • Must have strong troubleshooting and problem-solving skills with the ability to independently resolve complex end-user, endpoint, Microsoft 365, and access-related issues.
  • Must have experience supporting Windows 11 Pro/Enterprise, Microsoft 365, Exchange Online, Microsoft Entra ID, Intune, OneDrive, SharePoint, Teams, and related cloud services.
  • Experience with email migrations preferred, including Exchange Online mailbox migrations, Outlook profile troubleshooting, shared mailboxes, distribution groups, mail flow, and permissions.
  • Hands-on experience with Microsoft Intune / Endpoint Manager preferred, including device enrollment, compliance policies, configuration profiles, application deployment, endpoint security settings, mobile device management, and Windows Autopilot.
  • Familiarity/Experience with Windows Server environments, Active Directory, Group Policy Administration, security groups, NTFS permissions, printer management, and basic server administration preferred.
  • Experience using PowerShell, scripting, or automation tools to support Microsoft 365 administration, user and group management, application deployment, reporting, and operational efficiency preferred.
  • Must have a solid understanding of security and cybersecurity fundamentals, including MFA, Conditional Access, endpoint security, patching, phishing awareness, and secure access practices.
  • Basic-to-intermediate network troubleshooting experience preferred, including VPN, Wi-Fi, DNS, DHCP, TCP/IP, and remote connectivity.
  • Must demonstrate experience with end-user training and the ability to explain technical concepts in a clear, professional, and user-friendly manner.
  • Must be able to create and maintain clear technical documentation, including SOPs, knowledge base articles, how-to guides, troubleshooting steps, and support runbooks.
  • Must have the ability to participate in and lead assigned IT projects through completion, including migrations, hardware refreshes, software deployments, endpoint management initiatives, and process improvements.
  • Must be able to work both independently and collaboratively in a team environment with minimal day-to-day direction once trained.
  • Bachelor's degree from an accredited institution required; equivalent technical experience may be considered where appropriate.
  • Preferred IT certifications include CompTIA A+/Network+/Security+, Microsoft 365 Certified: Endpoint Administrator Associate, Microsoft 365 Administrator, Azure/Entra ID certifications, and/or Cisco certifications.

Our Benefits: Health, Vision, Dental, 401K, ESOP, 100% Tuition Assistance, 4 weeks paid time off, plus a few more.
About Merchants
Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana.
Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016-2022). For more information read the entire article here .

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